My husband and I only recently returned from a four day vacation at this beach club. We were a bit skeptical after reading the negative reviews. However, in summary, for the price, it was exceptional. Upon arrival we were a bit peeved as the front desk informed us that they were fully booked and we would have to be relocated to their sister hotel, Sunbay, a couple feet across the road. Although our agency informed us that we would be able to partake of breakfast and lunch before check in at 3:00pm, hotel staff informed us that we wouldn't. We were both pissed but proceeded to have breakfast and were not charged.
Overall, the room at Sunbay was very clean and up to date. The custodians were friendly and our items were all intact even after the room was cleaned. We have mixed reviews for the staff. They were either very friendly or extremely unfriendly. For an island that seeks to promote tourism, the warmth was not always felt. We had a long wait at the bar, which seems to be as a result of an understaffing issue, not to mention that the drinks were not always consistent. Nicholas served the best cocktails and was always warm and courteous.
The food was fantastic. Options were simple but everything was well done. We both over ate.
Overall, our experience was great. We would visit again if we have too. Some tips for Management. Train staff or be selective about who you hire. Not all persons are suited for a customer service environment. This hotel has great potential but if Clients are turned away from a simple meal when they pay for an all inclusive package, you can have a bad reputation. It costs the hotel almost nothing to ensure Clients enjoy their meals before and after check in and check out.
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- Also Known As:
- Barbados Beach Club Hotel Christ Church
- Barbados Beach Hotel
- Barbados Beach Resort All Inclusive
- Beach Hotel Barbados
- Barbados Beach Club Christ Church Parish