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Reviewed 5 weeks ago via mobile

Hotel is amazing, food wise it is good but not excellent, rooms are always clean everyday. The bar staff are amazing and very friendly. The entertainment team are incredible! Always something to do through the day and night and you can never be board.

Stayed: September 2018, traveled with family
1  Thank Chelsea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHGSocialMedia, Social Media/Guest Relations at Crystal Cove by Elegant Hotels, responded to this reviewResponded 3 weeks ago

Dear Chelsea W,

Thanks for your five-star feedback! The team is pleased to note your satisfaction with your accommodations, friendly staff, as well as entertainment. We hope you enjoyed your time in paradise and that you will come back and stay with us again in the very near future!

Warmest Regards,
Maggie L.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2018

Where do you start? We stayed at the crystal cove 17th August for two weeks from the minute we landed everyone gave us a warm smiling welcome. When we got to our hotel we was not disappointed what a lovely intimate hotel we had a fantastic welcome with a lovely drink of our choice. We were quickly taken to our room which was clean and well kept with a lovely comfortable bed.In the two weeks we were with the crystal cove all we seen was smiling helpful staff nothing was to much trouble. On a couple of occasions I didn’t like anything on the menu, I explained there was nothing I liked they quickly asked me if they could get the chef to make me an alternative option ( how fabulous). There wasn’t in much in the way of nighttime entertainment but that didn’t bother us as we were happy just to chill out with a drink after dinner.

I would like to say ALL staff had the can do attitude but one person in particular stood out and that was Joan what a wonderful lady this lady went above and beyond to make sure everyone was well taken care of , the hotel should cherish this lady is a massive asset to the hotel. The pool area and the beach are incredibly clean and well cared for the garden is beautiful and the gardeners are constantly pruning and planting fantastic keep up the great work

Will we return ................. massive Yes thank you all for the amazing experience

  • Stayed: August 2018, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Lilly082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHGSocialMedia, Social Media/Guest Relations at Crystal Cove by Elegant Hotels, responded to this reviewResponded 3 weeks ago

Dear Lilly082,

Many thanks for your kind feedback. We are all glad to know that you had two weeks in utter paradise and that you were spoiled from the moment you arrived with rum punch. It is great that you were fond of your accommodations and that the chef even made you customized meals so that you could thoroughly enjoy all of our culinary offerings. Although we are happy that you took a liking to all of our staff, we do thank you for mentioning Joan by name. We will absolutely pass along the compliments, as our team truly gets satisfaction from knowing that each guest had a magical experience at Crystal Cove.

We cannot wait for the day that you walk through our doors once again - may it be in the nearest of futures.

Warmest Regards,
Maggie L.
Social Media/Guest Relations

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Reviewed September 7, 2018

This was our first visit to Barbados. It was a last minute booking right at the end of the school holidays and we weren't sure what to expect from the island or the resort. Any concerns we may have had were dispelled immediately by the genuine friendliness of everyone we encountered both at Crystal Cove and as we explored the island in a hire car.
The resort itself was very welcoming and the staff always spoke to us with warmth and a smile which certainly hasn't been the case at some Caribbean hotels we have stayed at. The room was clean and bright, the pools were beautiful and the beach was lovely. As a family, we have always enjoyed snorkelling and, although there wasn't much coral close to the hotel beach, there were plenty of colourful fish including box fish, puffers and a variety of moray eels in amongst the rocks. My son and I also spent far too much time on jet skis which we hired from guys on the beach which enabled us to explore right up the coast and south to Bridgetown. The people hiring out the jet skis weren't pushy as they can be in some places and a deal can usually be struck once you get to know them.
Unexpected highlights at Crystal Cove included a turtle laying its eggs between two sun loungers just after sunset and giving a helping hand towards the sea to a hatchling turtle at sunrise. A wonderful holiday at a great little resort - just right!

  • Stayed: August 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
4  Thank SkirmettScribbler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHGSocialMedia, Social Media/Guest Relations at Crystal Cove by Elegant Hotels, responded to this reviewResponded 3 weeks ago

Dear SkirmettScribbler,

We are thrilled to know that your first time to Barbados was magical and that you found everyone to be friendly and welcoming. It is amazing that you were spoiled by our staff and that you were fond of our accommodations, beautiful stretch of beach, and complimentary water sports. How wonderful it is that you made some new friends whilst snorkeling and seeing the turtles lay their eggs!

We cannot thank you enough for your recommendations and becoming apart of our family, it was our absolute pleasure to host you at our beautiful home. We all hope that you will be back in the nearest of futures!

Warmest Regards,
Maggie L.
Social Media/Guest Relations

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Reviewed September 6, 2018 via mobile

well not sure where to start..crystal cove is just magical! me and my husband spent 10 days here for our honeymoon and we are upset to be leaving today! it truly is paradise and will hold a special place in both our hearts and we will return in a heartbeat.
the staff are just amazing, didn't have to lift a finger for the whole 10 days, the boat trip with Dwayne on the beach was amazing we saw all different types of fish and a turtle. we also done jet skis with Dwayne which was great fun!
we went to fish Fri on the Friday evenin was a great experience and I recommend going just to say you've done it, great fun and all the locals come together.
we also done a trip around bridge town, saw where Rhianna grew up and the mount gay rum distillery, cricket ground and museum, church and also done some shopping in bridge town which was great, few treats for myself to bring home
the motor sports that are free within the hotel is also good, a huge selection to choose from, you have to book the day before for activities on busy periods. we were quite lucky that the hotel was getting quiet as we arrived so it was 10 days of peace which was lovely.
the food is outstanding, on quiet periods they only open 1 restaurant out of the 2 which isn't a problem. the dinners were mostly a la carte and outstanding. you have to book your table every morning for your evening sitting. breakfast was the same every day but a huge selection from cooked breakfast to porridge, fresh fruit, toast, cake selection, waffles, pancakes the list continues.
our room was also lovely, balcony was amazing to sit out on every morning looking at the beach and the bed was HUGE!!

overall our stay at Crystal cove was outstanding, like I said before we would return within a heartbeat and if we didn't have our beautiful daughter at home waiting for us
I can't remember all staffs name but Lisa on front desk was amazing, always helpful!
Delories on cave bar was always so nice and chatty when we stopped for a drink. also Adrian was a kind quiet man!

book up & experience paradise you honestly won't regret it - I know for sure in the near future we will return!

thanks again crystal cove! Love Mr & Mrs Fell. 25-08-2018 xxx xxx

Stayed: August 2018, traveled as a couple
Thank Kerry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2018

Our first family holiday to Barbados and very pleased we picked Crystal Cove. Excellent room, lovely staff, great food, clean, drinks all day, waterspouts, turtles on the beach, great beach, the list goes on. We will be back. Thank you

  • Stayed: August 2018, traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHGSocialMedia, Social Media/Guest Relations at Crystal Cove by Elegant Hotels, responded to this reviewResponded September 5, 2018

Dear Simon L,

Thanks for your five-star feedback! We are delighted that you had a fantastic first visit to Barbados and that you were able to make Crystal Cove your home. It is great to note your satisfaction with your accommodations as well as the fabulous selection of food and drinks and special friends you made on the beach. We hope we will be able to welcome you back in the very near future!

Warmest Regards,
Maggie L.

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