- family owned hotel with owners that are hard workers and nice guys.
- great small beach with crystal clear water that's a short walk from room
- great choice of water sports at reasonable prices
- shuttle service to Hamilton ferry
- small hotel that's not too crowded
- the interns working there were friendly and great
- maitre d' at the cedar room was very nice - forget his name.
- several of the woman behind desk were very helpful
- rooms were somewhat outdated.
- no waiter service on the beach
- little to no beach staff on beach
- the wait staff in both dining rooms seemed unorganized and at times confused. I understand the concept of having a captain, runners etc. but it it didn't seem like there was any true leadership in either of the dining rooms, which in turn made each meal more frustrating then the last. I actually waited an hour and a half for an eggwhite omelet and an order of pancakes (which came out cold) and on multiple occasions found it very hard to get a drink (even water).
- although most of the staff was friendly there were a few servers (particularly the bald gentlemen at breakfast) who were rude and unfriendly (borderline frightening).
Overall I thought the hotel was average but has the potential to one day be much, much better.
- Official Description (provided by the hotel):
- This 75 room beachfront resort has been owned and operated by the Lamb family since 1956. It offers extensive recreational facilities, a breathtaking oceanfront setting, gourmet cuisine, spacious oceanview accommodations, a casual, relaxed atmosphere and personalized, caring service, with Bermudian hospitality that is second to none. The resort overlooks Bermuda's southwest coast and attracts lots of honeymooners, families and couples (especially golfers, watersports enthusiasts and those looking for R&R). Come see why so many of their guests return year after year! The owner-managers are hands-on and passionate about the service they give their guests. ... more less
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- Also Known As:
- Pompano Beach Club Hotel Southampton
- Pompano Beach Hotel
- Pompano Beach Resort
- Pompano Beach Club Bermuda/Southampton Parish