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Southampton Parish
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Traveler rating
2,666
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564
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163
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36 - 41 of 5,168 reviews
Reviewed 4 weeks ago

ROOMS-clean and comfortable -excellently maintained resort
POOL- warm temp-never boisterous childplay-aqua fit wonderful addition
(esp. bikes)
RESTAURANTS- SEVERAL-food was exceptional and drinks -super yummy-service staff -very attentive
SHUTTLE service to private beach and other features on the compound were non-stop
day and night 'til 11pm
WEEKEND ENTERTAINMENT-nice surprise in 1st floor lounge

Room tip: Ocean view- upper floors
Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
1  Thank eucarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont S, Manager at Fairmont Southampton - Beach, Spa & Golf Resort, responded to this reviewResponded 4 weeks ago

Dear eucarl,

Thank you for taking the time to share this 5 star review! We are thrilled to hear that you would return in a heart beat! We appreciate your comments regarding our attentive service as our team strive to provide an amazing experience for all of our guest. We are also glad to hear you had the chance to indulge in our many resort amenities and your helpful tips for other viewers are very much valued.

We look forward to welcoming you back for another amazing experience.

Best Regards,
Jasmine Furbert
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2020 via mobile

Went for a treatment and it was an excellent relaxing result. Holly was amazing. She was very knowledgeable on her field and made my treatment extra special. Definitely reccomandable for a deep tissue massage w/her.
Also loved the amenities (definitely need some renovations) The rest of the staff were amazing too, Ashley and Erica! Thanks a lot.

Date of stay: January 2020
Trip type: Traveled solo
2  Thank psychekennl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont S, Manager at Fairmont Southampton - Beach, Spa & Golf Resort, responded to this reviewResponded January 17, 2020

Dear Psyche kenn L,

Thank you for sharing such positive feedback from your recent spa experience. We are excited to share your comments with Holly, Erica and Ashley and have doubt they will be ecstatic to learn of your high praise. It is gratifying to learn of the impact our team made on your visit as we strive to provide a memorable time for all of our guest.

We look forward to pampering you with the luxury and comfort you deserve on your next experience with us.

Best Regards,
Jasmine Furbert
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

My best friend and I recently spent the weekend at the Southampton Princess Hotel in Bermuda to celebrate my birthday and was thoroughly impressed with the level of service received. Upon check in on Friday afternoon a member of staff sang happy birthday to me, so we were off to a good start. When I returned from dinner that night to my surprise there was a bottle of champagne and a piece of birthday cake awaiting me.

On Saturday we went to the Boundary Restaurant on property for lunch which was amazing. As the fun continued we headed to the Spa later that afternoon which was second to none and much needed. Shout out to our therapists Venice and Daiman.

Sunday I rounded off my weekend with brunch which was very good.

All in all I had a great birthday stay-cation. Southampton Princess is the place to stay when in Bermuda. And I would like to give a great big shout out to Donna Harvey Maybury for her assistance in helping me to experience a great birthday weekend, she is the best!

Date of stay: January 2020
2  Thank Melubes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont S, Manager at Fairmont Southampton - Beach, Spa & Golf Resort, responded to this reviewResponded January 15, 2020

Dear Melubes,

Thank you for taking the time to write such an outstanding review! It is our aim to ensure that you receive an unforgettable experience at our property. It is always an honor to play a part in our guests important life milestones and we thank you for choosing to spend your recent birthday with us. You have surely touched on a few features that make our resort special.

It is extremely gratifying to read how some of our "Heartist" made such an impact during your stay with us. We consider our employees as "Heartist" who place their guest at the heart of everything they do. Venice, Damian and Donna will be ecstatic to hear of your high praise. Our employees strive to ensure your stay is as personalized as possible.

We appreciated the chance to learn more about your stay with us. Your comments truly reflect our passion and commitment towards hospitality and we are happy to know we have left a long lasting impression. We are counting down the days until we can welcome you back!

Best Regards,
Jasmine Furbert
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020

We were very pleased with our stay at the Fairmont Southampton.
The room was exceptional and we enjoyed many nights at the restaurants available at the hotel.
Specifically the wait staff and maitre d at the Meditera Restaurant.
The staff was very friendly and accommodating.
We enjoyed our daily breakfasts at the Windows restaurant and looking out onto the sea view was spectacular.
Hope to visit again someday.

Room tip: We got a suite, this was our honeymoon so we wanted a special room.
Date of stay: November 2019
    • Location
    • Rooms
    • Service
1  Thank Jenjim723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont S, Manager at Fairmont Southampton - Beach, Spa & Golf Resort, responded to this reviewResponded January 14, 2020

Dear Jenjim723,

Thank you for taking the time to leave us with such an amazing review, it was truly a pleasure to host your Honeymoon at our resort and to be apart of such an amazing occasion. We hold a special place in our hearts for those celebrating love and romance and appreciate the opportunity to have provided the perfect backdrop for the creation of so many unforgettable memories.

It is always a pleasure to have good feedback from our esteemed guest. We look forward to welcoming you back for your celebration!

Best Regards,
Jasmine Furbert
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile

Incredible stay...top notch service all around. Food was fantastic...Waterlot was best meal I’ve had in a long time. Chris at Jasmine, Trish at the Ocean Club and Benetton at the Waterlot were all excellent advisors and servers. Always made sure our meals were perfect!

Date of stay: September 2019
Trip type: Traveled as a couple
1  Thank bubil5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairmont S, Manager at Fairmont Southampton - Beach, Spa & Golf Resort, responded to this reviewResponded January 14, 2020


Dear bubil5,

Thank you for taking the time to share this 5 star review. It is our aim to ensure that you receive a memorable experience at our restaurants. We are happy share your comments with Chris, Trish and Benetton. It is our promise to turn moments into memories for all of our guest and we are thrilled to hear that we exceeded your expectations!

We are counting down the days until we can welcome you back for another exceptional experience.

Best Regards,
Jasmine Furbert
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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