We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Almost great stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Fairmont Southampton
Certificate of Excellence
Reviewed June 6, 2014

The Fairmont Southampton is a fine luxury resort, so it is hard to rate it lower than a 4, but several things happened that made me mark down my rating.

First, the staff was as good as you'd hope. Everyone we dealt with was professional, helpful and friendly.

Good location, lovely views, nice private beach, quick shuttle service around the property, ferry to Hamilton, excellent restaurants and spa, nice executive golf course with views the equal of any other golf course I've ever experienced, beautifully appointed rooms and common areas, what's not to like?

Our first room had a problem with the air conditioner I had to ask about twice. Also the tv wouldn't totally turn off and glowed in the dark. The first problem was serious enough where we were moved to a nicer suite with an ocean view (our 1sr floor first suite had a view dominated by the roof of the Windows on the Sound restaurant). I give full marks to the staff for responding to our problem in this manner. The tv problem wasn't addressed and I was told this problem was occurring with this batch of tvs. No problem as I just unplugged it.

There was one other problem with out first suite: conversation from the next room could be clearly heard in our room. Our neighbors stayed up well past midnight and I slept with earplugs. I expected better soundproofing between rooms at such an upscale hotel.

The noise problem occurred in a different way with our new accommodations. Our room overlooked the swimming pool. Our first night, we got to listen to a movie that was being shown on a big screen by the pool. This didn't go that late, but if we were early birds, it would have affected our sleeping. Two nights later, there was a cocktail party in or near the same location and attendees some of whom were having a lively time were there until somewhere between 11 pm and midnight. Both of these experiences might have been less noticeable if we were on a higher floor, but we were on the first floor.

In the end, we had a very good experience at this resort, but a few problems prevent me from giving it highest marks.

Room Tip: The higher up the room, the better the view. The higher up the room the better the chance of hearin...
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (3,959)
There are newer reviews for Fairmont Southampton
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

2,155 - 2,161 of 3,963 reviews

Reviewed June 6, 2014

Very luxury and unique Hotel, with a fantastic Golf course
The people are very enthousiastic, helpfull and friendly

The view is great and everything is very clean and good care

So this is a great hotel, but you pay a high price for all this luxury, but if you can afford it, it is the place to by on Bermuda

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank arnobeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this reviewResponded September 22, 2014

Thank you for your review of your stay at The Fairmont Southampton, it is wonderful that you enjoyed the staff, service, and property. We hope to welcome you back to Bermuda again soon.

Sincerely,
Carlita Lodge
Marketing & Communications Manager
The Fairmont Southampton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

We are still here on our anniversary trip, but needed to write how wonderful the hotel and staff are here. It's in a beautiful location, and every staff member goes out of there way to ensure a great stay. The beach is really nice, a short trolley ride down from the hotel. The food has been excellent (join the meal plan), especially the Ocean Club. Wesley Tucker greets you as family there and has the best mojito I've had in a long time. We are eating at the Waterlott tonight which should be amazing.

The staff at the President's Club desk are top-notch (join the club, it's free and helpful). The balconies have some of the best views I've ever seen.

We can't wait to come back!

Room Tip: Room 357 has a great view and is recently renovated...nice wraparound balcony.
  • Stayed: June 2014, traveled as a couple
    • Location
    • Rooms
    • Service
1  Thank MrBeachSunSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2014

If you want absolute quality, then stay at the Fairmont Southampton. From the moment we arrived the welcome and service from all members of staff was exceptional. Couple this with the quality of the food and drink and you get a little taste of heaven. Try the Ocean Club down on the beach if you like fish as it was our favourite restaurant, just wish we had it round the corner at home! Prices are not the cheapest, but then Bermuda as a whole is not a budget destination. However, the experience is one to remember forever and we will return again!

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
2  Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

if you want honesty,friendly people,the best service,the best food, the best rooms and all the ammenities you can dream of...you have found the right place! I would suggest staying on the gold level you will feel like a king!

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
1  Thank Vincent P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

We had a very nice long weekend at the Fairmont South Hampton. The rooms are well appointed and spacious.The staff are all knowledgeable and friendly with the exception of one older lady in concierge that was a bit abrupt and dismissive. We enjoyed the ferry ride over to the their sister property, The Fairmont Hamilton, but wish the ferry ran at least every hour, there are big time gaps. The shuttle buses that run along the grounds of the property were great and there is never a long wait for one. Would definitely visit again.

Room Tip: If you can go for the Gold Floor rooms.
  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LEELEE0421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this reviewResponded September 22, 2014

Thank you for sharing about your visit at the Fairmont Southampton. I'm glad that largely the staff were friendly and helpful, but apologize that you found one member of the concierge team to be abrupt, I have sent along your review to the leader of that department to review. I am glad you found the shuttle and ferry services convenient.

Thank you so much for your review, and we look forward to welcoming you back to Bermuda again soon!

Sincerely,
Carlita Lodge
Marketing & Communications Manager
The Fairmont Southampton

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

The perfect stay in Bermuda! We always stay at the Fairmont South Hampton when traveling to Bermuda and would highly recommend the Gold Floor to our friends and family. Waterlot has the best steaks on the Island!

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Southampton Parish
9.5 mi away
Rosewood Tucker's Point
Rosewood Tucker's Point
#1 of 2 in Hamilton Parish
682 reviews
3.1 mi away
Newstead Belmont Hills Hotel
Newstead Belmont Hills Hotel
#1 of 6 in Paget Parish
853 reviews
3.5 mi away
Royal Palms Hotel
Royal Palms Hotel
#1 of 3 in Hamilton
825 reviews
Show Prices
Show Prices
Show Prices
9.6 mi away
Grotto Bay Beach Resort & Spa
Grotto Bay Beach Resort & Spa
#2 of 2 in Hamilton Parish
2,641 reviews
4.5 mi away
Cambridge Beaches
Cambridge Beaches
#1 of 3 in Sandys Parish
1,110 reviews
3.3 mi away
Hamilton Princess & Beach Club, a Fairmont Managed Hotel
Show Prices
Show Prices
Show Prices

Been to Fairmont Southampton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Fairmont Southampton

Address: 101 South Shore Road, SN 02, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Southampton Parish
Price Range: $247 - $750 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Southampton 4.5*
Number of rooms: 593
Official Description (provided by the hotel):
The Fairmont Southampton, Bermuda is a luxury resort perched on Bermuda's stunning south shore with miles of pink sand beaches. Conveniently located in the mid-Atlantic, less than a two-hour flight from most east coast gateways, this hotel is perfect for getaways year-round. Sitting on nearly 100 gorgeous acres dotted with lush bougainvillea and towering coconut palms, The Fairmont Southampton is Bermuda's largest full-service luxury beach resort boasting 593 rooms and 6 floors with amazing views of ocean and sound. Unparalleled amenities are offered throughout the property. Spend your days relaxing at the resort pool, or pull up a chaise lounge at the sprawling private oceanfront beach club with Dive Centre, 11 tennis courts, jet ski rentals, and more. Unwind in the luxurious Willow Stream Spa with indoor spa pool & fitness facility, or tee off at the Turtle Hill Golf Club, an award-winning 18-hole par-three championship golf course. The Fairmont Southampton has dining covered for even the most discerning palates with an impressive range of restaurant options. Family-friendly, the hotel offers a kids camp for day & evening. Free round-trip ferry service is available to the Fairmont Hamilton Princess, located in the island's downtown district. Guest rooms feature AC, 42" flat screen TV with multimedia panel, spacious work desk, 2 telephones with voicemail, dataport, Keurig coffeemaker, tea kettle, mini bar, large walk-in closet, iron & ironing board, personal digital safe, private bathroom, hairdryer & bathrobes, and WiFi Internet access is available (fee). The Fairmont Southampton is a AAA Four-Diamond award-winning resort. The Turtle Hill Golf Club was named one of the top 5 par-3 courses in the world by Golf Magazine. The Willow Stream Spa won the 2012 Conde Nast Readers Choice Award for best hotel spa in the Caribbean. In 2012, Conde Nast called The Fairmont Southampton one of the top hotels in the Atlantic & one of the best golf hotels in the world. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Travelocity, Hotels.com, Orbitz, Expedia, Booking.com, Cancelon, Hotwire, TripOnline SA, HotelQuickly, getaroom.com and Evoline ltd so you can book your Fairmont Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Southampton Hotel Southampton
Fairmont Southampton Bermuda/Southampton Parish
Southampton Princess Bermuda
Southampton Fairmont

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing