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Fairmont Southampton
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Reviews (4,272)
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Reviewed September 9, 2013

We booked 5 nights Aug. 15 to 20th with our 2 kids. Plenty to do at the resort and great amenities. This property will not disappoint food is pricey but what isn't in Bermuda but well worth the experience. This was our fifth time back and we will return. Our view was of the ocean and golf course and on a high floor so needless to stay amazing. Enjoy. The Medeiros family

Room Tip: Pick a corner room as it has a wrap around balcony. Fridges and microwaves are available. High floor room will help with view.
  • Stayed: August 2013, traveled with family
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1  Thank Bookit2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this reviewResponded September 12, 2013

Thank you, Medeiros Family, for your kind words about your recent 5th stay with us! It's always nice to hear that our repeat guests are still happy, and we look forward to welcoming you all back again soon!

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Reviewed September 9, 2013

I have to say I was expecting a bit more from this property at this price point. The property is really in need of an upgrade.

Absolutely no complaints about the service and be prepared to pay a mandatory "service" fee as part of your bill. There are three Fairmont properties in Bermuda. The Southampton made it a point to refer me to activities hosted on their properties before recommending off property businesses for dinner, social, etc.

The best feature of this hotel is it's Spa area. The Spa area and indoor pool has a very modern and inviting feel to it.

Great breakfast buffet - just please make sure you have enough pancakes for guests.

Stayed: September 2013, traveled solo
1  Thank E W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this reviewResponded September 12, 2013

Thank you for taking the time to review. I am glad that you found the service pleasing. Just to clarify, there are 2 Fairmont hotels in Bermuda, The Fairmont Southampton & The Fairmont Hamilton Princess.

There are daily taxes, gratuities, and resort levy charged to each room. Resort levy covers trolley transportation, complimentary ferry transfers to and from The Fairmont Hamilton Princess, golf club storage & cleaning, daily entertainment, & beach/pool services (towels, umbrellas, lockers, fresh fruit, and iced towel service in season). Gratuities cover the room attendants, bellmen/doormen, beach/pool attendents, function/setup crew, and Fairmont Gold privileges (for guests staying in Fairmont Gold rooms & suites). The taxes are at 9.75% and are broken down to 7.25% for the hotel occupancy tax & 2.5% going to the Guest Tourism Fee. While these are subject to change, I hope that gives you an idea of what the service fees entailed.

Our concierges do try to recommend activities on-property because they are largely part of our complimentary summer activities program, but are also well-versed in what's happening off-property, also. I am glad that you enjoyed the spa and the breakfast, and I hope that the next time you visit, you will be more impressed with our hotel product. Thank you again for reviewing!

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Reviewed September 9, 2013

We had the best time of our lives at the Fairmont Southampton. The location is great (Bermuda is heaven on earth) This hotel is located near the greatest beach in the world: Horseshoe bay beach. Fairmont also provides a free ferry to get to the other Fairmont hotel in Hamilton (great city area)

EVERY meal I have had during my 7 nights stay was absolutely de-li-cious. The variety of the menu is incredible. Whether at the pool, at the private beach or in any of other dinner restaurants, salds, tatars, fish... everything was good. Gluten-free options are offered everywhere at Fairmont +++ Bio local and sustainable options are also on the menus.

Room was ok, pool was awesome, beach was great, service was EXCELLENT.

Everybody was very nice. Anything you need, ask the concierge.

Sooooo looking foward to go back.

Room Tip: If you are part of the PRESIDENT CLUB (FAIRMONT) you get to chose your room... and try to get them to include continental breakfast :-)
  • Stayed: September 2013, traveled as a couple
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Thank Melystar450
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this reviewResponded September 12, 2013

Thank you so much for your 5 star review of The Fairmont Southampton, it is always so nice to hear that people had amazing vacatons with us! I am glad to hear you enjoyed our dining outlets and that our Lifestyle Cuisine Menu options helped cater to your dietary requirements and preferences. We look forward to having you back! :)

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Reviewed September 8, 2013

This is a very large resort close to all sorts of attractions. Their private beach is rather small and not incredible, but there are wonderful beaches very close by! The food is rather expensive and not great (but the cost of the food isn't out of line with what you pay for any where else in Bermuda). I had a great time here and would definitely go back!

  • Stayed: August 2013, traveled with friends
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Thank HannaS2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this reviewResponded September 12, 2013

Thank you for the review, I am glad that you enjoyed beautiful Bermuda and got to enjoy all of the gorgeous South Shore beaches just steps away! It sounds like you had a great time, we look forward to having you back soon!

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Reviewed September 8, 2013

Booked a 4 night trip with my lovely bride of 19 years for our anniversary. It was the longest stay away from the kids ever, and a truly memorable one..
Great Staff, beautiful location and great services.
My only gripe was our room overlooked to harbor, which I knew in advance... But when my wife asked for a change they said there were none avail..only to meet a couple the next day who had been given the courtesy. Maybe they complained louder. But it's not criticism, it's a beautiful hotel, and u can't wait to return
I just need to reserve a better room/ view

  • Stayed: August 2013
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1  Thank seanpf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this reviewResponded September 12, 2013

Thank you for taking the time to review. I am so glad that we made your 19th anniversary special, and that you enjoyed the hotel. During the summer, when we at nearly 100% occupancy, it is difficult to change guests rooms at the last minute. The other couple might have asked just as something had been freed up, or they may have been staying in a different room category. I am sorry you were disappointed with the Harbour View, but hope that next time you visit, you book the one you want! Happy anniversary again, and thanks for sharing!

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