This hotel is really nice. It had a formal, yet friendly atmosphere. It is is in a prime location (even though you have to take the trolley to get to the beautiful beach). We had a nice deal to go ($150 per night- and additional fees, w/ continental breakfast included), were well informed through tripadvisor so our expectations were correct. There were no club level rooms available and it was not a problem for us, ESP bc our deal included free continental breakfast (remember to ask for a bottle of water that you can refill @ water coolers @ the beach and pool restaurants). We had a room on the 5th floor with a nice lighthouse, water views..but not ocean front and huge walk in closet. Reading about club level noise issues made me grateful that we didnt have any common areas on our floor. Since we do have kids, it may not have been as much of an issue, but if you are travelling as adults only, you might want to consider the time of year you visit since this was a very family friendly resort. We enjoyed breakfast at the Cabana and we were able to get great beach chairs and umbrella by 10:30am, even if we were "second row." If you want to be in the 1st row, you'll want to set up earlier. Loved the free snorkle tour, kayak trip, although you do have to pay for rentals through Dive Bermuda, which is right on the beach. Also had fun with renting the big round float that our family of 4 rested on,dove off of,etc for $20 per hr. Definitly walk over to Horseshoe Bay beach, and continue on to the beautiful beaches beyond fro the Fairmont beach. Horseshoe Bay is busy with cruise ships,etc, the beaches beyond are more quite and BREATHTAKING! Bermuda has the most beautiful beaches I've ever seen! It was so nice to come back from the beach and spend some time at the pool. Then we would go to dinner and enjoy the indoor pool from 6:30-midnight. There was also a VERY HOT jacuzzi just outside. Beautiful, but too painfully hot for me!
Food was expensive but delicious everywhere we ate (even at the beach)! The concierge was so helpful and we made our reservations for dinners on site and off site as soon as we got there. If you follow my restaurant reviews, I will be more specific. The concierge recommended we take the "short" walk to the lighthouse. Great views and restaurant! I'm glad we did, but "short" is relative to what you're used to. It was a bit of a walk in the heat w/kids on narrow winding roads w/o sidewalks! We took a cab back.
Everything IS pricey. Definitely sign up for the President's Club through the hotel website BEFORE you visit. This entitles you to free wifi and it even worked at the beach. Also, kids were able to order from the regular menu at half price. There was also a separate check-in line.
Wednesday night was harbor night (street vendors and a late ferry back, check w/concierge) in Hamilton. We took the complimentary hotel ferry over. We got to the dock early, enjoyed a drink at the Dock at the Waterlot Inn and were glad we were early bc the ferry left 10 minutes earlier than scheduled! It was slow but pretty. We took a cab back bc it ended up down pouring, which was a surprise to us since there were blue skies when we left!
Being that our flights were from NJ, we were @ the hotel by 11am and had a bag packed w/ our swimsuits, etc, it was easy for us to enjoy the day even though check in was @ 4. We also were able to enjoy our departure day since we didn't have to leave the hotel for airport until 1pm. A 4 night stay was perfect for us. If we were there longer we may have enjoyed a few more activities on the island like glass bottom boat, crystal caves, etc..but we had to save some things for our next trip!