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“Slightly Disappointed”

Waterlot Inn Restaurant
Certificate of Excellence
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions, Romantic
Dining options: Dinner, Late Night, Breakfast, Reservations
Description: Defining Bermuda's steakhouse experience for nearly 350 years, the historic Waterlot Inn remains Bermuda's best. Gracefully nestled dockside on Jew's Bay, the Waterlot Inn offers breathtaking sunsets and proudly boasts both AAA Four Diamond and Wine Spectator Awards. Serving the finest steaks and chops, this classic dining room has introduced a newly updated and inspired menu that spans time-honored signature specialties and incorporates bold new flavors. Fresh ingredients, unique preparation and award-winning service surrounded by warm furnishings are the hallmarks of The Waterlot Inn.
Washington DC, District of Columbia
Level 5 Contributor
63 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Slightly Disappointed”
Reviewed July 10, 2014

My family has been staying at the Fairmont Southampton for years and one of our favorite spots for dinner has always been The Waterlot Inn. We usually go at least once per trip and like to celebrate special occasions there. This was no exception. We visited on the last night of our trip to celebrate a fantastic time with family and also my parent's upcoming anniversary. Unfortunately, we were slightly disappointed. The food was excellent, but the service was definitely lacking. For an upscale and expensive restaurant, it should have been much better - like it used to be. It took over 30 minutes for us to receive our cocktails and that was only after asking multiple times. We were eating with two little ones as well and asked that their food come out quickly - again, not so much. Additionally, what bothered me the most was that I requested a specific table (one we have sat at numerous times), first when the concierge made the reservation months in advance and then the prior night just to make sure. We were not seated at the requested table. This would not be such a big deal, but the restaurant is dark and we had a member of our party who is night blind. We were seated at a table in a dark corner, which I was none too pleased about. Since we have been to this restaurant countless times, I felt that we should have at least be given what we specifically asked for, especially with how much money we dropped for a party of 8! I hope that The Waterlot Inn returns to its roots of fine dining with a very pleasurable experience.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Ashley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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837 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Jacksonvile, Fl
Level 5 Contributor
61 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
“Delicious but overpriced”
Reviewed July 10, 2014

Everything in Bermuda is overpriced so I'm not sure it's fair to give this place low marks for it but I've had better meals for much less money elsewhere. The restaurant is lovely and romantic and the food was delicious. The waiter was a bit abrupt but Bermuda includes a 17% gratuity on just about everything so what incentive did he have to be less rude? He was efficient however, I'll give him that.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Vivi28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 6 Contributor
132 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“300 years of Steak”
Reviewed July 10, 2014

What an amazing dinner experience, this old house turned into a restaurant centuries ago houses the best steak in Bermuda, if you have a chance I would recommend having a drink on the patio first and into the formal dining room. Bring a jacket and enjoy

Visited August 2013
Helpful?
Thank Edward C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
38 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Special evening”
Reviewed July 6, 2014 via mobile

We went to the Waterlot restaurant on the 4th July as part of our month long trip over parts of the US and Bermuda. What a great evening. The food was amazing, history of the place interesting and ambiance fabulous. We sat outside after eating our scrumptious meal, enjoyed the beautiful view over the inlet, drank our cocktails and listened to a funny but talented entertainer. Great evening, especially considering we are from the UK and the 4th July is not a particularly special date for us. Thank you Waterlot for a very special evening

Visited July 2014
Helpful?
Thank Thebiggies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level 6 Contributor
161 reviews
110 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“A Date Night Destination”
Reviewed July 5, 2014 via mobile

We spent our 15th anniversary dinner date here. This is an absolute must try restaurant in Bermuda. Impeccable service, outstanding food, delicious cocktails! Great recommendations from our server. Wonderful wine choices. Try the Sticky Toffee Pudding. Heavenly! Amazing steaks & seafood.

Helpful?
Thank Dem6806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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