The crack in the mirror inside the beautiful lobby tells the whole story. Like the island, it's beauty is only skin deep. An older rooms with some new furniture does not equal a renovated room.
Service at the front desk was crisp and aloof. The room cleaning was 'resort mediocre'
I had asked for and was assured we would receive certain amenities upon arrival like feathered pillows, robes and a special rate. After a major hassle we got what was promised. We were also provided with a working tv to replace the one that had been in our room and which didn't....
In fairness they were very concerned about the room invasion we suffered in the middle of the night (we left the second floor balcony door) which scared my wife half to death But all in all, I was left with the view of the hotel and the island that these are folks resting on the laurels of a paradise lost.More