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“We keep going Back :)”
5 of 5 bubbles Review of Royal Palms Hotel

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Royal Palms Hotel
Ranked #1 of 3 Hotels in Hamilton
Certificate of Excellence
Washington DC
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“We keep going Back :)”
5 of 5 bubbles Reviewed July 28, 2011

This is the 5th time we stayed at Royal Palms Hotel for vacation, and each time we are amazed how beautiful the property and how nice the staff is. We have friends who vacation in Bermuda about once a year and each property they visited, they won't go back because though they loved the property, they were not crazy about the staff. I feel lucky that we got it right the first time and Royal Palms hasn't disappointed us once and we already have a reservation for next year.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sora A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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785 reviews from our community

Traveler rating
    686
    77
    13
    7
    2
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (162)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Birmingham, Michigan
1 review
5 of 5 bubbles Reviewed July 15, 2011

Quiet "in town" hotel. We started each day with a nice breakfast, and then set off to see the island. The staff was helpful and courteous. A scooter rental is a must, but stay left. The restaurant, "Ascots" was excellent! We finished each evening with dessert & coffee. The room was nice, clean, and a short walk from the main part of the hotel. Downtown is a 10 minute walk, where shopping and restaurants are abundant. I would stay here again.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tripn63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 11, 2011

I am working in Bermuda for 6 months and had the pleasure of staying at the Royal Palms for a month before my apartment was ready. The hotel is immaculately kept, small but spotlessly clean pool, well kept gardens, honor bars and ice machines dotted round so you could have a drink without getting dressed and going indoors when by the pool, cable TV and the (free) wi-fi signal in my room was excellent.

Like most reviewers though undoubtedly the best thing about the Royal Palms is the staff. I have travelled a lot with work and can honestly say I have never felt as welcome as I did here, from the housekeepers to the gardeners, the receptionists to the waiters - charming friendly and welcoming, one and all. A special mention must go to John, who works his socks off to make sure breakfast is perfect for everyone and has a smile and a chat with everyone, and he's often still there smiling in the evenings welcoming the guests to Ascots, which is without doubt the best restaurant in Hamilton - if not the island! A complete star! See you in the Mariners for a pint soon John!!

Room Tip: Relax and enjoy, a little peace of heaven on earth!
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  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank accidentproneUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suwanee
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 8, 2011

This was our 5th trip to Bermuda but our first time staying at Royal Palms. We had no idea what we had been missing. We were greeted by one of the managers and immediately felt like we were guests in her home. The property itself is wonderful--beautiful and sparkling clean. And the included breakfast is terrific. But it's the people who work there that make Royal Palms such a special and wonderful place. During our stay, we met many employees, and every one of them seemed to act as though they owned the hotel. Everyone went out of their way to accommodate us and meet our every need. By the time we had to check out, we felt like we were leaving dear family rather than just a hotel. We loved Royal Palms so much that, at checkout, I decided to go ahead and reserve a room for next year. Yes, we fell in love with Royal Palms Hotel and the lovely people who make it so special.

Room Tip: We loved our room and did not hear anything negative about any rooms or locations
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank eltut66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 5, 2011

Very pretty guest house/hotel with friendly helpful staff. Immaculately kept, good breakfast. Convenient location - short walk or taxi ride into Hamilton,

  • Stayed July 2011, traveled as a couple
    • Sleep Quality
    • Cleanliness
Helpful?
Thank summerlover19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 1, 2011

My husband and I have been to Bermuda many times and this was our first stay at The Royal Palms and we will be back!. Frankly, I had not previously been aware of the hotel, but am glad we landed on it!. We, along with a group of other friends, enjoyed a one week stay and it all started with fantastic service and communication from Sonia Whittier, who manages Reservation and the front desk. Everyone working in the hotel were exceptionally friendly, accomodating and professional.

The rooms are beautifully appointed and comfortable - everything in top notch condition - painting, crown molding, furniture. Bathrooms are large and all up to date, with a generous supply of excellent towels. My only complaint were the pillows but the staff found me others that were more my preference.

Breakfast is served on a gorgeous verandah and is included in the price of the room - serving a full complement of eggs, waffles, fruit, breads, muffins, meats & cheeses, coffee, tea, juices. John manages the breakfast room with impeccable manners and service.

The location is perfect - while not on the beach, you're only a quick taxi or bus ride away - about 10 minutes to Elbow Beach. So, you're not paying beach prices and still have access to the beach in a heartbeat. The location in Hamilton is perfect, because as a tourist in Bermuda, there is so much to see - in addition to the beaches - so you are equidistant to everything with this location and close to so many of the top notch restaurants on the island - ASCOTS is a 5 star restaurant and is right there on the property of the Royal Palms, make sure to dine there. Another fantastic restaurant a walk away in Hamilton is Bolero, and was recommended to us by the Weare's who own the hotel and said that is one of their favorites.

Hop on the ferry a few blocks away and you're over in the Dockyards (restaurants, shops, historical Commissioners House, swim with the dolphins), and from there you can take the ferry all the way across to the east end of the island to St. Georges - where you can visit Fort St. Catherine, watch the "Dunking", have lunch at a favorite sailor hang-out "The White Horse Tavern", then take the air conditioned bus home, stopping along the way the Swizzle Inn for a rum swizzle, and visit the Crystal Caves.

All in all, The Royal Palms is a beautiful facility in a fantastic location with the best service. All at a very good value (for Bermuda, which is expensive!). We highly recommend it.

Room Tip: Book early & ask Sonia for her guidance.
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  • Stayed June 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Gypsea44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 21, 2011

My wife and I stayed for 4 nights in the Smith Suite. The room was beautiful and comfortable. However, the best thing about the Hotel was the quality of service provided by the Staff. The ladies at the front desk; the breafast staff; the bell men; the housekeeping Staff; and even the Taxi Drivers who serviced the hotel provided exceptional service. The grounds were beautiful, with birds everywhere, and my wife and I watched a male Eastern Blue resting on a lamp post. If we go back one day, I hope we get to stay at the Royal Palms.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank RandleAtlanta_GA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Palms Hotel

Property: Royal Palms Hotel
Address: 24 Rosemont Ave, Hamilton HM 06, Bermuda
Phone Number:
Location: Caribbean > Bermuda > Pembroke Parish > Hamilton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Hamilton
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Royal Palms Hotel 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
The elegant Royal Palms Hotel, situated on a tree-lined lane near Hamilton, offers the best of Bermudian hospitality. This quintessential boutique hotel boasts a blend of Colonial and Bermudian architecture in a tranquil garden setting with coral-coloured walls, white shutters and a colonial wraparound porch with comfortable chairs for relaxing.You are graciously welcomed to one of two pink, 19th century manor houses, which are nestled in lush gardens where you may enjoy the sun from lawn chairs or take a dip in the secluded pool. Each of our 32 non smoking rooms is unique, with the same attention to detail extended to each one.Our friendly and professional staff take pleasure in providing personal service from restaurant reservations, to planning your day, to introductions at Bermuda’s world class golf courses. Just ten minutes from the nearest beach, Royal Palms is the perfect central location to access any island spot! Royal Palms is also home to one of the islands best fine dining restaurants, Ascots. There is also the more casual dining option of Just 24 serving dinner on Ascots enclosed patio in a lovely garden setting. ... more   less 
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Also Known As:
Royal Palms Hamilton
Hotel Royal Palms
Royal Palms Hotel Bermuda/Hamilton

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