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“Excellent time”

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Marriott's Aruba Surf Club
Ranked #16 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
Maui, Hawaii
Level 5 Contributor
48 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Excellent time”
Reviewed October 26, 2006

My Family stayed here for two weeks. I would recommend the restaurant Simply Fish at the adjoining Marriott Hotel as the food and service is excellent, the tables are on the beach and you can watch an amazing sunset as you sit with your toes in the sand and enjoy the food. There is still some construction going on at the two new blocks of rooms, but there was very little noise even when you were very close to the construction work at the top end of the Lazy River.

The only disappointing thing was that we had a poor view of the ocean from the room. My confirmation e-mail said that I had booked an Ocean view room, but in actual fact you could only just about see the ocean from it, but we did have an excellent view of the construction work! I complained at the front desk and was told that the block that we were staying in was called Ocean View! And they refused to relocate us. I was very annoyed by the attitude of the front desk associate. However we were on vacation and I wasn’t going to let this spoil it.

We all enjoyed the Lazy River and water slide. Champions Sports Bar in the adjoining Ocean Club is good for a quick bite to eat. You can order from your room and go and collect the food when it’s ready.

The Beach is one of the best in the world beautiful white sand and the sea is an amazing turquoise color. Though it’s a little crowed with beach huts at the moment as they have all been moved to the one area to allow for the relocation of the fisherman’s marina.

I would advise a trip to one of the local supermarkets to buy your groceries as the resort stores are very overpriced. Ling’s supermarket is a $10 (one way) taxi ride away they have much more selection than the resort and the price is less than half of what the resort charges.

  • Liked — Excellent clean large rooms
  • Disliked — The front desk
  • Tips/Secrets — Purchase floats for the pool and groceries elsewhere
  • Stayed September 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
14 Thank PaulsReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Rooms
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Traveler tips help you choose the right room.   Room tips (776)
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new jersey
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 23, 2006

My husband and I stayed 10/16-10-21 for a quick getaway without the kids. We absolutely loved it. The pool is one of the nicest we've ever seen. The Maui Marriott Ocean club comes in pretty close, but it didn't have a lazy river. The rooms are very nice. We were in a studio which is basically like a hotel room with a mini breakfast bar and a pull out sofa. We saw the 2 bedrooms and they were very large all with brand new furniture. The service was very good for a timeshare property, more like hotel service. They were quick to attend to any minor problems, like the treadmill not working in the gym. They had service people there within 10 minutes and it was fixed by the next day. The construction was not a big deal, but if you don't like to look at partially finished buildings with cranes while at the pool, then you may be bothered. We had a great time and wouldn't hesitate to come back or to recommend this place. It is almost finished and will be even better when it is done. We would consider buying here, but since we have 3 timeshare already we didn't buy. The ocean is nice , but not the best we've seen, no snorkeling off the beach and seaweed on the shoreline. Others told us that the ocean is usually clear without any seaweed, maybe it was just this time of the year. Don't listen to other reviews that bash this place. It is a great place to come alone or with the kids. We can't wait to bring ours. Plan your trip and don't worry , some people like to complain about the littlest things.

  • Liked — all new
  • Disliked — nothing
  • Tips/Secrets — bring a raft
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank jstaple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 17, 2006

Just stayed at the Surf Club from 10/07-10/14. Read so many reviews with so many complaints. All I can say, is don't listen to them. It was a great place. The rooms are big and great. The service was fantastic. The pool area is beautiful and the lazy river is magnificent. They have an air compressor right outside the towel hut where you can blow up rafts, etc. The system works beautifully and everyone is eager to make your stay more enjoyable. Check-in was easy and check-out was easier. The only bad part was we had to leave.

  • Liked — Everything
  • Stayed October 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank DUNKIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 11, 2006

We stayed Oct. 1-8. I did a lot of research prior to our trip here and it was everything I expected and more. The staff is excellent and was always around cleaning everything spotless. There was a wide range of age groups...not a lot of kids probably because of the time of year and they are back in school. The construction of the new building was hardly noticeable at all and seems to be coming along...it was a little windy in the area of the new building...seemed like the wind just got stuck in between the buildings and stayed there so not many of those chairs in that area were being used...not sure if there is some way to block that wind. The lazy river is just awesome!! The beach access is not direct just yet (but assume it will be eventually), but you just have to go around the fences...not a big deal. I believe the Surf Club is the better of all 3 Marriotts here. We will definitely be back!

  • Liked — Lazy River
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank babsjohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queens, New York
Level 3 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 9, 2006

We stayed at the Surf Club 10/1-10/8. It seemed empty compared to last year (Sept ). Everyone was courteous. Checkin & Checkout were both fast. I think that when the new bldg.opens it will be entirely too crowded.! The gym in the surf club has been updated & the checkin desk for the Surf Club is now located there. (Last year you had to check in at the Ocean Club)

  • Liked — Cleanliness
  • Disliked — No restaurants at the Surf Club
  • Stayed October 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank jhnhearn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 7, 2006

Went to the Surf Club Sept. 29 - Oct. 6. My husband, twin sister, her husband and his brother. We had the best time ever at a resort. We loved snorkling in the lazy river, at night time. Great time to relax at the pool. No problems at all. Rent a car and explore the island own your own. We had no problems on the east side of the island in a car. Dirt roads, but driving can be a little tricky. can't wait to go back.

  • Liked — lazy river
  • Disliked — not finshed building yet.
  • Tips/Secrets — Go in October less people.
  • Stayed October 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
7 Thank Prancer98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york city
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 27, 2006

I was a little nervous to stay at this hotel, based on the reviews i heard. My parents booked thru their timeshare and i pleaded with them to change because of all the bad reviews i read on this site, all i want to know ...... is did they stay at the same place i did???

First of all this time share, is more like a resort than a time share. There is something for everyone there! The hotel employess have an "at your service attitude". The grounds are immaculate. There was a never a problem with chairs or umbrellas or towels. The system they have there works so well. The pool stays open until 10pm, so many places in the Carribean close their pool at 6-7 and really inforce you to vacate the pool. The pool is one of the most enjoyable pools. There are a lot of resturants in walking distance. The rooms are brand new, everything is extremely clean and the hotel exceeded my expetations. I will return, and i do recommend. Believe me i am picky!!!! Oh, on the construction, its not in the way or noticable, its beyond the completed area, and the beach is one of the nicest on the island, the wind keeps it cool, and unless you focus on the construction you will not notice it!

  • Liked — the grounds are immaculate
  • Disliked — nothing to mention
  • Tips/Secrets — bring our own inflatable floats - they have an air pump.
  • Stayed September 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
17 Thank JennyJub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott's Aruba Surf Club

Property: Marriott's Aruba Surf Club
Address: 103 LG Smith Boulevard, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#14 Family Hotel in Palm - Eagle Beach
#14 On the Beach Hotel in Palm - Eagle Beach
#18 Romantic Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Marriott's Aruba Surf Club 3.5*
Number of rooms: 450
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Also Known As:
Marriott`s Aruba Surf Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Surf Hotel
Marriott Aruba Surf Club
Marriotts Aruba Surf Club
Aruba Surf Club
Marriott Palm/Eagle Beach
Marriott Surf Club Aruba
Marriott's Aruba Surf Club Palm - Eagle Beach

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