We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Average”

Mandara Spa Aruba Ocean Club
More attraction details
Attraction details
Fee: Yes
Wheeling, West Virginia
Level Contributor
32 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Average”
Reviewed May 7, 2013

The actual massage was good, but did not tell me when makiing reservation of different costs on different days. A service charge is attached to bill. This does not include tip for massage. Then when over tried pushing an additional lotion, then seemed put off for not purchasing. All of a sudden your $90 massage is $130.

Visited April 2013
Helpful?
2 Thank 67Clover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

125 reviews from our community

Visitor rating
    33
    21
    27
    21
    23
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
“Not worth the price!”
Reviewed May 4, 2013

We are staying at the Marriott Surfclub. We wanted a nice relaxing spa treatment once we arrived. We ended up booking the Belanaise massage for 80 minutes and my friend got the special with a 25 min facial, 25 minute hot stone, and 25 minute foot treatment. We decided to stay for our appointment at the time of booking. The host of the spa was good however one of the showers was not working so we had to wait while the other used the shower. This caused the therapist to get irritated at us for being late. We told the front desk wanted to shower and shave prior to our appointment and they assured us we would have time. The massage was very basic. My friends treatment did not include the hot stone therapy nor the scalp massage. The prices are listed but there is a 20% service charge added to the price that does not include gratuity. The spa actually has only Lipton tea. For $200 you would think you could at least get a chamomile? Needless to say the experience did not meet basic standards and surely not $200 standards for a a massage. I would not waste my money here again.

Visited May 2013
Helpful?
4 Thank Spadiva2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscoda, Wisconsin
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“2nd rate”
Reviewed April 12, 2013

I expected to spend a lot time at Mandara Spa but am searching for a new spa. The treatment beds are hard, which doesn't promote relaxing. I wasn't given spa sandals, nor were the other guests, and instead we were asked to wear our own sandals. The serenity room was full and the chairs against the wall were uncomfortable to relax in when the spa attendant shuffled in with tea and a cool scented cloth to put over your eyes. The prices are a bit on the high side, which I was willing to pay, until I found out about the addition 20% service fee (not including the tax) that was charged and then told it doesn't include tipping your therapist or person you are receiving a treatment from. Seriously! I'm not going back.

Visited April 2013
Helpful?
3 Thank Katherine m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“Aweful”
Reviewed March 1, 2013

The braids are much better on the beach had my daughters taken out and redone on the beach. They claim to cut men's hair but it was a tragedy! The woman didn't speak English and as she's cutting just kept saying "I sorry" over and over!

Visited February 2013
Helpful?
2 Thank Bpackish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enola, Pennsylvania, United States
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Relaxing treatment, great massage!”
Reviewed February 17, 2013

The language barrier can be a challenge. However, my treatment was amazing! I had the coconut body scrub, monoi oil wrap, with a 50 minute massage. They use essential oils now with every treatment. I was very relaxed when I left, and my skin felt a amazing!

Visited February 2013
Helpful?
1 Thank Tbahz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Mandara Spa Aruba Ocean Club also viewed

Palm - Eagle Beach, Aruba
Palm - Eagle Beach, Aruba
 
Palm - Eagle Beach, Aruba
Palm - Eagle Beach, Aruba
 

Been to Mandara Spa Aruba Ocean Club? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing