Divi Phoenix has a new set of apartments (build 2008 / 2009) that are excellent. We had a great time ! Beach is great ! Food in the Pure Beach Pool Bar/ Resto and Sunset Bistro (great place to sit) should be better.
However there is also a set of older smelly rooms, a.o. in the high rise tower. Although we explicitly booked the new apartments, which was confirmed in advance, we were given twice an old room by the reception before we had a good apartment. Instructions for the room equipment (phone, dryer, jacuzzi) were not available. Maintenance was slow. Personal is friendly and polite but slow. A Yes is not always a Yes. When a problem is raised reception tends to disappear for 5 or ten minutes and still not provide a solution. It appeared to me that the receptionists were not backed by their management. Internet prices are ridiculous: 15 dollar / day)
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- Also Known As:
- Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
- Divi Phoenix Beach Hotel
- Hotel Divi Phoenix Beach
- Aruba Phoenix
- Aruba Divi Phoenix
- Divi Phoenix Aruba
- Divi Aruba Phoenix Beach Resort Palm - Eagle Beach