So I have to admit that at first I was a little disappointed as we were placed in the older villas. After looking at all of the beautiful pictures of rooms with granite counter tops, etc... I was hoping for one of those. However, I soon realized that the villas are the best place to be. They are super close to the beach, quieter, and have wonderful views. We spend very little time in the room, so granite counter tops wouldn't have made much of a difference anyway. We had a 1 bedroom unit on the 2nd floor. The living room and bedroom were very spacious. Each had doors going to the huge balcony and beautiful view. The kitchen was small and dated, but met our needs. The 2 bathrooms were both quite tiny with little space to move around. All in all the unit was clean and well maintained. We were very pleased overall. My parents had a studio unit and were also pleased.
We ate at Pure Beach on our first night. The food (hamburger, fish tacos) was wonderful, but service was slow. It took 30 minutes to get our food. Our waiter was super friendly though and did apologize for the wait time. It wasn't that big of a deal. We enjoyed relaxing and watching the beautiful sunset as we waited. Most staff we encountered were very friendly. My mom became ill one night. My dad went to Pure Beach to get her some Sprite. The bartender gave it to my dad on the house. When he saw my parents the next day, he said he hoped my mom was feeling better. I wish I knew his name, but we were very appreciative of his kindness.
The grounds of the resort are beautiful and maintained nicely. I will have to agree with other negative comments about the pool though. All pools were very dirty. Lots of debris floating as well as laying on the bottom. There was also some sort of oily film in the pool with the swim up bar. Granted it is very windy so stuff is going to blow into the pools, but it just seems their filtration system isn't working properly. Of course all of the kids running through the landscaping to jump into the next pool doesn't help either. I do think they need to designate at least 1 pool as adult only. We only sat at the pool one morning due to all of the kids and debris.
The beach was quite beautiful. I am an early riser, so was out to get a palapa by 6:30-6:45 each morning. There were typically 8-10 people already lined up. There were always still a few palapas available in the back corner by Pure Ocean at 9:00-10:00, so you don't necessarily have to get up early. If you have a favorite palapa or want one in the front row, I would suggest being out there by 6:30-7:00. Supposedly they will take back the palapa if you leave it for more than 2 hours, however, we never saw this rule enforced. Every morning some people wouldn't come to their palapa until 11:00 or later. Very annoying. If you are going to make the rule Divi, enforce it. I know Aruba is known for its wind, but WOW!!!! I do not remember it being so windy on our last trip. Many return guests said they hadn't seen it that windy before. We were sandblasted daily while laying on the beach. Quite painful and I think I'm still digging sand out of my ears. Certainly not the fault of the resort, just be aware.
This was our first stay on Palm Beach and I have to say that Divi Phoenix is the only resort I would stay at on this beach. Way too crowded by the other resorts. We liked being at the end of the beach slightly away from the other high rise hotels. The short 10-15 minute walk to shopping and restaurants didn't bother us at all. I do wish there was lighting by the old Westin. That stretch of boardwalk is very dark at night and a bit creepy. I'm sure once it opens as the new RIU there will once again be lights.
We had a wonderful time in Aruba. It was the perfect destination for this trip as we were celebrating my parent's anniversary. We wanted a place where they would feel safe to go out and about by themselves and where we didn't have to worry about hurricanes. Aruba fit the bill nicely, as did the Phoenix.
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- Also Known As:
- Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
- Divi Phoenix Beach Hotel
- Hotel Divi Phoenix Beach
- Aruba Phoenix
- Aruba Divi Phoenix
- Divi Phoenix Aruba
- Divi Aruba Phoenix Beach Resort Palm - Eagle Beach