We have chosen this place based on all the great reviews that people have written. The residence is very nice with the swimming pool and BBQ are to enjoy. Aruba itself is a stunning Island. I wanted to write this review because we seemed to have had an incident that occurred and i think people need to know before you go.
We were here for 10 days and everyday was 120% fantastic..weatherwsie,beach wise,food all the wonderful stuff.We were happy...very happy. A vacation that was much needed.
I'll start with our arrival ...when you come to this residence there's no sign anywhere that will direct you as to where you can find Hank the property manager. That took us awhile to figure out. A sign would be nice so people would know where to go. Hanks g/f is the cleaning lady and we weren't sure what she cleaned other then wash the floors with bleach and water. She did not make the bed and she does not wash the dishes. Okay i can live w/o that..the bed i wanted to have done since she was in our unit every other day. The sheets were the worst i've seen and they did not smell clean....other guests told us that their sheets have not been changed for the whole 10 day stay! I had to remove mine myself after 5 days in order for them to be changed.Honestly this woman is lazy and wants to do minimum work. If thats the case give me the cleaning supplies and don't bother coming to my unit. The bottom of the toilet was never cleaned(dust/sand) which we questioned what was she doing here? The worst was 2 days before we were to return home..once again we had an amazing day and we were returning from the beach to have a BBQ at the residence and we walked into a bit of hell. Hank the property manager had a private party for his co-worker (about 30 people ) who occupied the whole swimming/bbq area. The pool was full of people and there was absolutely no room for us to even stay outside. There were many men that were drunk and yelling ..were loud,children crying and a big mess ,peoples clothes were on our chairs...just awful. If we wanted a 'resort like' and party animals we would have gone to Cancun. All these people were Hanks friends from Columbia.This occurred approximately at 5 pm...at this point we were forced to cook inside and pull down all the blinds (we were in unit1) and all of a sudden we did not feel safe and our paradise went from smiles to sadness. We were the only guests at this residence that day...so Hank figured we did not matter.When we returned at approximately at 10 30 pm...party was stil going on....needless to say we did not sleep that night . Hank was passed out in his unit sound a sleep. The experience left us with a bad taste and therefore i would not return here under Hanks supervision. We would go back to Aruba in a second ...but elsewhere. The owner John has emailed us apology email and never heard from him again.Did not compensate us for this experience.
We checked out on our own and we never saw Hank again. Would not trust that this guy wouldn't do it again. There was nobody we could have called and we questioned our environment.
- Official Description (provided by the hotel):
- An "Oasis in Paradise," this 100 year old Cunucu Residence which was recently modernized, is a cozy haven located in a quiet prestigious residential neighbourhood 2 minutes from the beach. Close enough to the beaches, restaurants and shopping yet far enough away to feel relaxed and taste our peaceful island atmosphere. The Cunucu Residence consists of 4 one bedroom apartments, 1 two bedroom and 1 studio apartment, and to our guests a private swimming pool. Every apartment is air-conditioned and features a private bathroom, modern kitchen, spacious living areas with all apartments leading out to our private swimming pool. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Booking.com, Hotels.com, getaroom.com and Hotel.de so you can book your Aruba Cunucu Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Aruba Cunucu Residence Palm - Eagle Beach