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“It's a amazing experience” 4 of 5 bubbles
Review of Holiday Inn Resort Aruba - Beach Resort & Casino

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Holiday Inn Resort Aruba - Beach Resort & Casino
Ranked #17 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
Singapore
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“It's a amazing experience”
4 of 5 bubbles Reviewed May 30, 2014

Hey
Everything is what we thought about. You can enjoy the food and special treatment. The offerings are amazing and affordable , look for special offer at week ends, are looking for special deal ask the at reception they are happy to help...lot of option ,I really enjoyed

Room Tip: It's good for alternatives like alone or with family
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  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Parthasaha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, June 2, 2014
Dear Parthasaha,

Thank you for choosing the Holiday Inn Resort Aruba-Beach Resort & Casino for your first visit to our Happy Island. We where so happy to hear that our Hotel and team members lived up to your expectations which made your stay all the more memorable. Rest assured we will pass your valued comments onto to our team members. Our beautiful Island awaits to welcome you back to your second home.

Kind Regards,

Managements Team,
Holiday Inn Resort Aruba-beach Resort & Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,810 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (650)
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Timbuktu, Mali
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed May 30, 2014

Just returned from the HI, we asked for and got an Ocean View Room (6734), very nice room with a superb view, you can watch the infamous sunset each evening from your balcony prior to going out for dinner.
The HI has got a great location on the beach with shopping just across the street, together with some restaurants. The beach and pool areas are very clean, not sure about having to queue for a palapa for the next day though, there must be another way of doing it, but I guess the current system works and the number of people who return year after year must enjoy it all.
We only took breakfast once in Corals, a bit staff canteen feel to it and ate out each evening.
The public areas are quite pleasant, the lobby is ideal to escape the mighty mid day sun and do some people watching ! The few shops inside of the hotel cover quite a number of items required on holiday. I was disappointed with the casino, it is a part that perhaps missed out on the recent renovations or perhaps we had been spoiled by the Carnival Casino at the Renaissance on Curacao a few days earlier ?
All in all a typical HI property with nice staff, good location and blue skies as a bonus.

Room Tip: A high Ocean View Room
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  • Stayed May 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Alfonse S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, June 3, 2014
Dear Alfonse S,

Many thanks for your recent stay at the Holiday Inn Resort Aruba-Beach Resort & Casino and for taking the time to make your comments. So glad to hear that you enjoyed our sea view room and also our wonderful sun sets on our Happy Island. We value your comments and will sure to pass them onto to our team members. Hope to welcome you back in the near future.

Regards,

Management Team
Holiday Inn Resort Aruba-Beach Resort & Casino
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New Haven, Connecticut
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed May 30, 2014

We stayed at the Holiday Inn in Aruba in May 2014 with two other couples. We had an ocean front room with a balcony on the fourth floor. The room was very clean and the view was gorgeous. The hotel staff were all courteous and friendly. Be careful what room you get because some can overlook the front of the building and you won't have any beach view. We had the package that included the buffet breakfast. The breakfast had plenty of food to choose from and the service was exceptional. One person from our group did wait in line every day at 3:00 to reserve our hut, although I don't think it was necessary at this time of year as there were enough huts available. The pools were clean and there were always plenty of available chairs. The grounds are not as lush and beautiful as they are at some of the other hotels, but the advantage is that you are directly on the beach and don't walk through the gardens to get to the beach. I would certainly stay at the Holiday Inn again.

Room Tip: If you stay in the first floor beach front rooms you will have people walking by you all day as you...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SoBreeze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, June 3, 2014
Dear SoBreeze,

We where thrilled to hear that you and your friends had an enjoyable stay at our Resort and our ocean views where up to your expectations. Thank you for taking the time to send us your comments rest assured they will passed on to our team members. We very much look forward to welcoming you back to our Happy Island in the very near future.

Best Regards,
Management Team,

Holiday Inn Resort Aruba-Beach Resort & Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 28, 2014 via mobile

This was our first time in Aruba and the Holiday in did not disappoint! We are a Canadian couple and have traveled to Mexico, Bahamas, Cuba, Dominican Republic All Inclusives and recently stayed in many hotels and b&b's in Paris, Venice, Florence, Rome, Santorini and Athens, so I feel that i can give a well rounded, honest opinion.
The Holiday Inn was the most affordable option on this beautiful island and we had heard good reviews from friends who had recently visited this hotel. They also advised us to request a room in the renovated tower.
The hotel lobby, beach, pools, bar and seaside restaurant were fantastic! The food was the best we've had at an all inclusive in the Caribbean.
I loved that we could reserve a palapas the day before. May is considered low season so we never had to wait more than a few minutes.
The two buffets were pretty good, it was worth it to get the all inclusive. We still went out for a few meals and overall didn't spend as much as we would have had we not had the AI.
Our room in the seaside tower was more than adequate! I like the glass shower enclosure and backlit mirror in the bathroom.
The resort was a good size, not too big and great location across from a shopping area.
I Dont understand the negative reviews! This hotel is a holiday inn, not a massive beach resort like a Riu Palace or Bahia Principe, so maybe some peoples expectations are unrealistic.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank ktina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, June 3, 2014
Dear ktina,

Bombini Greetings from our Happy Island. Thank you for choosing our Resort for you recent stay and for taking your time to give us your feedback. We are happy to hear we met your expectations and enjoyed our newly renovated Seaside Tower, pool areas and our beautiful beaches. We very much look forward to welcoming you back to the Holiday Inn Resort Aruba-Beach Resort & Casino in the very near furture for some more relaxation under the sun. Mashi Danki.

Kind Regards,
Management Team.

Holiday Inn Resort Aruba-Beach Resort & Casino
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NEW JERSEY
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

We came to Aruba to celebrate our 30 years wedding anniversary. Contacted the hotel with this info. The hotel only sent a fruit plate and that was it. No special note congratulating us. They did acknowledge and congratulated us during check in.

Location of the hotel is great! Shopping and restaurants are walking distance.... Right across the street. If you want to go to the pier or into town, the bus stop is right outside the hotel. Make sure to give correct change...it's $2.60 one way.

Room: clean, plenty of towels, bed is comfortable, ocean front room at the Sea Tower has a great view. Only downside the doors have a 1" gap from the floor..... You can hear your next door neighbor.

Restaurant: we took the breakfast option.... Typical food for breakfast.... Taste ok. After the 5th day, the food started to get tired. We ate at Sea Breeze, food was great.

Hotel: big resort for a Holiday Inn. It's nice to walk the powder beach every morning. Only reserved the palapa for one day. We didn't want to wait on line. We mostly stayed by the pool and took dips in the sea. Hotel served cold lemon/orange water at the lobby. I filled my water bottle every day and took it at the beach. The pool bar also had pitcher of water for free refill as well. The bar had 2 for1 happy hour after 4 each day. At least one elevator is not in service every other day; you may have to wait for while. It's faster to take the outside staircase from the 5th floor.

Palm Beach: gorgeous beach with aqua colored water. Nice to walk on every morning. My husband found 2 star fish in the water during a morning stroll. Beach is not overly crowded as if people are on top of each other.......and I've been to Wakiki beach in Hawaii...now that's crowded! There are plenty of spaces from each other.

Aruba: beautiful beaches... However, hate the wind.....especially the dusts outside the beach zone. I expected Aruba to be more tropical; we found outside the beach area were mostly...desert sands, dusts, cactuses and wind. May be we were spoiled because we have been to other Carribeans islands but I think we enjoy more tropical atmosphere. Aruba is very small and very commercialized. We like to explore the country. There is really nothing to do except enjoying the beach and eating out. Beaches are beautiful...... Unfortunately, we will not return.

Room Tip: Higher the room...awesome view!
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank lynlyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, June 11, 2014
Dear lynlyn,

First of all congratulations on your 30th Wedding Aniversary. Your comments are very valuable to us and we thank for your time and review. Your comments will be passed on to our Team Associates. We were happy to hear that you enjoyed our white sandy beaches, although it can be windy at times. I do hope you will let us have the opportunity to welcome you back.

Kind Regards,
Management Team.

Holiday Inn Resort Aurba-Beach Resort & Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level Contributor
129 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed May 28, 2014

This was so far, the best vacation we ever had. The hotel really did a great job in renovation. The lobby and the resort itself are wonderful, rooms with ocean view were big enough to run through them, balcony and the view were better then we expected. I recommend higher floor rooms with ocean view. Beach, hotel, all inclusive and the tours that island had to offer were top class. We would personally like to thank from the bottom of our hearts Domingo, Brenda, Reiner and Lullita (sorry for wrong
name spelling) :-) for making our stay the best we could imagine!!! Brenda, I am your soul sister :-))) Love you guys and see you next year, hopefully with some of the nice regular guests that we met on this journey and had the lovely time.

Amy&Attila

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Amela H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, June 2, 2014
Käre Amy&Attila,

Thank you for choosing our Resort on your recent stay at our Happy Island. We where so happy to hear that our newly renovated property lived up tp your expectations. Your valued comments will be passed onto Domingo, Brenda, Reiner and Lupita and I am sure they will be very much appreciated making their work all worth while. We look forward to welcoming you back to our beautiful Island and your second home.

Tack så mycket!

Vänliga Hälsningar,

Management Team

Holiday Inn Resort Aruba- Beach Resort & Casino
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Pittsburgh, Pennsylvania
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed May 28, 2014 via mobile

Just came back from a vacation spent in Aruba and stayed at the Holiday Inn. Things have changed since my last visit in 1998. The resort is definitely updated for the better. Clean, fresh lobby with refreshing fruit infused water for guest throughout the day. Great staff who were wonderful from check-in to check-out. My room was a nice size & partial oceanview. My towels were white & fluffy & housekeeping made sure there were plenty! Never did I feel unsafe if anything, even though I traveled by myself, I felt as though friends were all around me. Can't beat the price & I felt as though I was at a luxury resort. As a woman traveling alone, safety & cleanliness are required. Holiday Inn gave me both & much more. I'll stay again next year!

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gjohn510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIResortAruba, Guest Relations Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, June 2, 2014
Dear gjohn510

Thank you for choosing once again the Holiday Inn Resort Aruba-beach Resort & Casino for your stay at our Happy Island. We are glad that our newly renovated Hotel met your expectations and we where able to make your stay with us memorable. We thank you for your kind comments which are very important for us. We look forward to the chance to welcome you back again to our Happy Island.

Best Regards,

Managements Team,
Holiday Inn Resort Aruba-Beach Resort & Casino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Aruba - Beach Resort & Casino

Property: Holiday Inn Resort Aruba - Beach Resort & Casino
Address: 230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Palm - Eagle Beach
#11 Spa Hotel in Palm - Eagle Beach
#11 Luxury Hotel in Palm - Eagle Beach
#12 Top resorts Hotel in Palm - Eagle Beach
#13 Family Hotel in Palm - Eagle Beach
#14 Romantic Hotel in Palm - Eagle Beach
#15 On the Beach Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Resort Aruba - Beach Resort & Casino 4*
Number of rooms: 597
Official Description (provided by the hotel):
At the beachfront Holiday Inn Resort Aruba, we've gone to great lengths to further enhance the miracle that is our island by creating a carefree getaway that truly has something for everyone. With the best location on Palm Beach, wide variety of water sports including PADI certified diving and designer shopping just across the street look no further when booking our Aruba vacation. Whether you're here for a corporate retreat, family vacation or just a little downtime you'll find refreshing accommodations, an attentive staff and a vast array of amenities and activities. The resort features free in-room Wi-Fi access. ... more   less 
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Also Known As:
Holiday Inn Resort Aruba Hotel Palm/Eagle Beach
Holiday Inn Sunspree Hotel
Holiday Inn Sunspree Aruba
Holiday Inn Palm Eagle Beach
Holiday Inn Sunspree Resort Aruba
Aruba Holiday Inn
Palm/Eagle Beach Holiday Inn
Holiday Inn Resort Aruba - Beach Resort & Casino Palm - Eagle Beach

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