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Reviewed 4 weeks ago

We loved this hotel! Its so cute with so many colorful buildings, little places to sit, and hammocks to swing on. It's a short walk to the beach but we didn't feel like we were missing out on being right on the beach since it was so lovely to return here after a long day in the sun. The staff was so helpful and accommodating, someone is available until 5pm at the front desk. There were other couples and some families with young children but it still felt quiet and private. Room service is available for breakfast which we arranged to have delivered for one morning which was also a lovely treat. We rented a jeep for one day, the hotel arranged for the car to be brought to the hotel in the morning and we returned it right by the airport on the morning of our departure. Our Aruba trip was perfect in large part due to the comfort and great vibe of this hotel.

Room tip: 360 Casita - so romantic and private w/ double hammocks and bathtub
Date of stay: January 2020
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank leahG4993TH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoardwalkAruba, Manager at Boardwalk Boutique Hotel Aruba, responded to this reviewResponded 4 weeks ago

Dear leahG4993TH,

Thank you so much for taking the time to send us your feedback on your recent stay at Boardwalk, we truly appreciate it. And we are very pleased to hear your Aruba vacation was perfect in large part to the comfort and vibe of our hotel, that is an amazing compliment. Our staff's number one priority is to be helpful and accommodating, and our hotel's vision is to provide the best possible vacation experiences in an authentic Caribbean setting, and by what you are telling us we are succeeding on both accounts. We will make sure to pass on your comments to our staff and we hope to welcome you back to our hotel in the near future!

Sunny greetings,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Together with a friend, I stayed here for two nights in a beautiful casita! The casitas have just everything you need. They provide a small kitchen, terrace, and hot showers. The beds are very comfortable and everything is very clean. The staff is really friendly and helpful. I spend a day at the pool, which was great! It was a lovely stay and I would recommend it to everyone who would like to have an amazing stay closeby the beach on the beautiful island Aruba!

Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jolien B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoardwalkAruba, Manager at Boardwalk Boutique Hotel Aruba, responded to this reviewResponded 4 weeks ago

Dear Jolien B,

Thank you so much for sending us your feedback on your stay at Boardwalk. We are glad to hear your casita had everything you needed, was clean and comfortable, while you also enjoyed our pool and found our staff friendly and helpful. We will make sure to pass on your compliments and hope to welcome you back in the near future for yet another amazing stay on beautiful Aruba.

Sunny greetings,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

You will be sooo happy if you stay at the boardwalk.
We found our casita spotless, the staff friendly and helpful,
the grounds lush , loved the quiet , and the area for beach time.
Hope to return next year

Date of stay: January 2020
Trip type: Traveled as a couple
Thank TeriB82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoardwalkAruba, Manager at Boardwalk Boutique Hotel Aruba, responded to this reviewResponded 4 weeks ago

Dear TeriB82,

Thank you for taking the time to send in your review of Boardwalk Boutique Hotel. We are so happy to hear you found your casita spotless and that you loved the quiet setting of our hotel's lush grounds so much, along with our dedicated area on Palm Beach. We will pass on your comments to our staff that you experienced to be helpful and friendly. We can't wait for your return next year!

Sunny greetings,

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Reviewed 4 weeks ago

I booked online and put in wrong date tried to cancel 15 minute later when I realized my mistake. Called Expedia hotel refused to cancel and change reservation. Hotel isn’t on beach. You need to walk though other resorts to find beach. Beware book carefully don’t be old and computer stupid.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank robinm647
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoardwalkAruba, Manager at Boardwalk Boutique Hotel Aruba, responded to this reviewResponded 4 weeks ago

Dear Robinm647,

We are saddened to hear you had a disappointing experience when making a booking at our hotel through Expedia. Bookings made within 30 days to arrival will automatically result in final bookings and charge your credit card upon booking. As you mentioned in your feedback on TripAdvisor you wanted to cancel your booking after you learned that our hotel is not located on the beach. That is correct, we are located right across the beach of Palm Beach, you have to cross a street to enter our dedicated beach area, which receives high accolades from our guests for its calm setting, free beach huts and comfortable lounge chairs, plus food & beverage service delivered by Segway. The information you provided on our beach area only being accessible by passing through other hotels is not correct. Our beach area is not even located in front of other hotels or resorts, it is a dedicated area on Palm Beach located between the Marriott and Ritz Carlton resorts, so no need to enter any of these resorts for beach access. With this new information we hope you will reconsider staying at our hotel, as we would love to host you in one of our spacious casitas set on the lush grounds of a former coco plantation.

Sunny greetings,

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Reviewed 4 weeks ago

The Boardwalk never disappoints. If you want a peaceful, serene, laid back experience...the Boardwalk is the place to be. Our initial visit to this property was in September 2019 and we have been back 2 additional times and have future bookings. This is a place where my husband and I can truly disconnect from the day to day stresses of our jobs and just RELAX!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank andrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoardwalkAruba, Manager at Boardwalk Boutique Hotel Aruba, responded to this reviewResponded 4 weeks ago

Dear Andrea

We can’t thank you enough for your loyalty to our hotel and your generous comments on Boardwalk. We are thrilled to hear our property is your favorite place to disconnect and fully relax. We are already looking forward to your return trip. Te oro, as we say here in Aruba, until we meet again soon!

Sunny greetings,

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