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Boardwalk Hotel Aruba
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Reviews (1,447)
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Reviewed June 16, 2013

Wow! We feel so fortunate that we selected the Boardwalk for our first visit to Aruba. It was the perfect hotel for our 15 year wedding anniversary trip. Private, secluded, quiet, comfortable, cozy ... what other descriptive words can I use? Great value, felt like home, convenient to everything, but just far enough away from the crowds. We cooked breakfast in our room every day - and also cooked an evening meal there. The staff were incredibly friendly and helpful when we had questions, and they didn't bother us when we were relaxing. Clean, well-decorated, fresh colors, updated amenities. The free wi-fi was awesome - very fast. We will definitely be back again!

  • Stayed: June 2013, traveled as a couple
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Thank BuddyBrou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyRooijakkers, Manager at Boardwalk Hotel Aruba, responded to this reviewResponded July 8, 2013

Dear Buddybrou,

Wow, what a review! Thank you very much for your lovely comments. We hope this will be the first of many anniversary celebrations at Boardwalk hotel!

Warmest regards
Stephanie
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2013

I went with the boardwalk for our anniversary trip which ended short by no fault of our own. The hotel is super pretty, decorated very nice (recently renovated), and friendly staff. They provide you with beach towels, toys for babies, and they sell sunblock and mosquito repellant if you need. The pool is small but very warm and nice. The grounds are beautifully landscaped. Nice area to sit and just drink a glass of wine, relax on hammock or with friends and the patio off the rooms is fantastic! The beds are super comfy! I think the only I said 4 stars instead of 5 was for the same reasons others mentioned, a little bit of walk to beach. You do need a car I think unless you want to only visit Palm Beach. No restaurant on premises which we knew, but you have a kitchen (no salt and pepper - bring condiments) and a charcoal grill so go grocery shopping (they will tell you where). Wish they did not charge you for coffee or local calls - bummer. And wish they were open on Sunday, we almost were locked out of our room and the office was closed and no way to get in touch with anyone since we do not have a cell phone that works in. We ended up having to leave early, they are very strict with their cancellation policy so just keep that in mind. But they were very nice and accommodating. I would go back and think it is very nice, and staff was great with recommendations. Just keep in mind it has less amenities than a resort (we are not resort people so perfect for us). Would go back.

  • Stayed: June 2013, traveled with family
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Thank nflores07070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyRooijakkers, Manager at Boardwalk Hotel Aruba, responded to this reviewResponded July 8, 2013

Dear Nflores07070,

Thank you very much for your kind words and detailed review. We appreciate your comments and tips to create an even better guest experience. We are delighted that you enjoyed the beautiful casitas and tropical gardens of Boardwalk and hope you will be staying with us again soon!

Warmest regards
Kimberly Rooijakkers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2013

My friend and I had a great stay... the staff is lovely, the room was lovely... you can walk to the beach, although having a car to get around is really necessary (which we like to have). The hotel was pretty quiet, which is something we wanted... the rooms very clean, the maid service was excellent. The only thing that would have raised some of the categories from a '4' to a '5' would be stuff like being able to get some extra beach towels, having more than one mirror in the hotel room (there was just the bathroom mirror)... the maintenance guy/groundskeeper was a bit noisy in the morning a few times right outside the bedroom window (I guess a storage shed is there?). ...This is not a 5-star luxury hotel with all of the amenities and staffing, but rather a charming bungalow with good-sized and colorful rooms, and very pretty outdoor areas and gardens. Overall, this is a delightful place to stay, and I would not hesitate to do so again!

  • Stayed: May 2013, traveled with friends
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Review collected in partnership with this hotel
Thank allen g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyRooijakkers, Manager at Boardwalk Hotel Aruba, responded to this reviewResponded July 8, 2013

Dear Rallennyc,

Thank you very much for your kind review and comments. I have passed on your comments to the handy man. With regards to the beach towels. We offer our guests as many beach towels as desired (we keep track of the towel count per casita by means of charging a refundable deposit per towel on your casita folio). I do recall us having troubles with both of our laundry machines around the time you were staying with us, which forced us to limit the number of towels to one per person per day. Our apologies for this inconvenience.

We are glad to be able to inform you that, in addition to the bathroom mirror, we now placed tall body length mirrors in all bedrooms. We appreciate your feedback, it allows us to improve our services and offer a better overall experience to our guests. Many thanks and myself and the team look forward to welcome you back at Boardwalk soon!

Warmest regards
Stephanie
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

we stayed at boardwalk from may25 to June 1st. we thought it was great ! the place is extremely clean,air condition in bedroom + living room (needed because Aruba is hooooooot)!, well equipped,people are very friendly and really do their best to make sure you enjoy your stay. Its also calm, which is exactly what we were looking for.The beds are comfortable. Pool fantastic.There are also two kitties....the brown one and the withe one....sooo lovely ! I hope they are doing ok..i didn't see the white one before leaving. My only comment is regarding the BBQ. Every casita has their own BBQ, which is great, it would just be nice if we didn't have to buy the matches and the coal and the lighting fuel....these should be provided. Overall we Loved Aruba and we loved Boardwalk ! weather is fantastic,people are friendly beaches are amazing ! ..just make sure you rent a car...if you can afford it rent a jeep and go see the natural pool and the national park !

  • Stayed: May 2013, traveled as a couple
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Thank danju123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyRooijakkers, Manager at Boardwalk Hotel Aruba, responded to this reviewResponded July 8, 2013

Dear Danju123,

Thank you very much for your lovely review! We are happy you enjoyed Boardwalk and Aruba and all it has to offer! We appreciate your comment on the BBQ and will take it into account for future improvements!

We look forward to welcoming you back soon!

Warmest regards,
Kimberly Rooijakkers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

My family and I stayed at the Boardwalk Hotel Aruba for a week and had an amazing time! Not only was the island beautiful, but being at the Boardwalk made our vacation very special. We enjoyed the space in the casitas and spent lots of time hanging out on our patio. The grounds are beautiful and in a perfect location; close enough to everything but not right in the middle of the large resort area. Highly recommended!!

  • Stayed: May 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank Jenny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KimberlyRooijakkers, Manager at Boardwalk Hotel Aruba, responded to this reviewResponded July 8, 2013

Dear Jenny M

Thank you very much for your great review and highly recommending us - delighted you and your family enjoyed your stay and we very much look forward to welcoming all of you back soon!

Sunny greetings from Aruba
Kimberly Rooijakkers
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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