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Reviewed 5 weeks ago

Had a great 5 day stay for friends trip. Great location. We experienced excellent customer service from the time we walked up the steps to the front of the hotel till the time we checked out. Luis and Dwight ( front desk) are two exceptional employees. The food selection in the Main dining area was comparable to being on a cruise ship( extensive variety). You can also eat at the Antillas Main buffet for free. The junior suite room was comfortable and kept clean. The bars services were great. Didn't get to use SPA service to busy with other activities. I was pleased to learn that you could walk along the beach path to reach other hotels, scheduled activities and shopping areas. CONS: having to be on the beach @ 630-7 am to secure hut. One of my guest, who stayed at the Antillas did encounter an extremely rude security guard. The incident was reported and handled by management. WiFi not stable. Have to keep reconnecting, especially on the beach.
Overall, the place is one where I would definitely stay again.

Date of stay: May 2019
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
Thank 2Wheelsup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Awesome resort. This was our first time to Aruba and we absolutely loved it! The staff, food, rooms, pools and beach were great! No complaints here!! Also Carey Driscoll at Beach Bum Vacations is the best! See below for her contact info.. I highly recommend her!

Beach Bum Carey, Certified Travel Concierge

Beach Bum Vacations

317-577-7775 ext 8 or 1-877-943-8282 ext 8

Date of stay: June 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
14  Thank ESA A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2019

My husband and I traveled to Aruba the week of May 27th for our 19th wedding anniversary. First time in Aruba. We had a great time! Weather is hot and windy. Food is good. Beautiful beach. Very clean hotel. Would definitely visit again.
The only recommendation I would make for hotel management is provide bar service on the beach.
No service is provided to take beverage orders. If you want a drink you need to walk to bar yourself.
Other than that it was an awesome experience!.

Date of stay: May 2019
Trip type: Traveled as a couple
2  Thank Michnear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2019 via mobile

We Stayed at the Riu Palace Aruba for 2 weeks.
We found the service from the staff fantastic & could not do enough to help.
A wide variety of food from the 5 restaurants on offer.
Plenty of things to occupy holiday makers in the hotel & in the local area.
Safe to adventure out at night.
It is expensive to eat & drink outside the hotel.
Plenty of sea activities on the beach & around the pool.
We did not try the casino or the night club in the hotel next door .
The entertainment at night was alright but not brilliant.
It is windy throughout the day & night which helps the temperatures which get up to the late 20’s & early 30’s.
We would definitely come back in the future.

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank A4563IVmarkf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2019

We were four couples celebrating our mutual 50th Anniversaries. Choosing an all inclusive was a smart choice as it eliminates moving around the Island for restaurants etc.. The rooms were very good; clean and room service excellent. The staff were always friendly and accommodating. The food at the four restaurants was very good and the buffets were exceptional with plenty of choices. The pool was beautiful and very large. The beach was clean and the water of course delightful. The staffing was excellent as there were enough personal that you never had to wait for a drink. There was evening entertainment which ended promptly at 11pm.

Date of stay: June 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Travelingman1212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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