My wife and I stayed for 2 weeks in may. Had a very good time and aruba is a wonderful place, the only thing that let it down were a couple of issues at the riu and the way the staff handled them. On arrival hotel looks stunning, as we tried to check in we were told there was no room booked for us even though we had booked a year in advance! We were asked if these names on a sheet were our names they weren't even close, In all we waited about 45 mins for them to sort it out, in the end they gave us an upgrade to a junior suite, which we found out was meant for the other people,and also overlooking the building site !!!!! Reported this to the rep who blamed the riu for the mix up and also told us we were lucky to have a room because the hotel was at bursting point due to the riu buying the hotel next door, and having to find room for all the guests who were booked in the westin. In all hotel very run down riu need to invest in the hotels they have rather than buying everything in sight!! Food very good plenty of choice, drinks very good recommend a bbc cocktail. Most of the staff very friendly apart from the odd few at the beach. overall very nice beach and island will be back but maybe a different hotel. one more thing we stayed in room 338 under the names ruth lynn cole and Charles cole if you read please message me would like to know what room you ended up in or even stayed here thanks.
- Official Description (provided by the hotel):
- > * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Diners ... more less
- Reservation Options:
- TripAdvisor is proud to partner with RIU Hotels and Resorts, TravelUp, Cancelon, Evoline ltd, Hotels.com, Hotwire, getaroom.com, HotelQuickly and TripOnline SA so you can book your Hotel Riu Palace Aruba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Riu Palace Aruba Hotel Palm/Eagle Beach
- Riu Aruba
- Riu Palace Aruba Resort
- Hotel Riu Palace Aruba Palm - Eagle Beach