My boyfriend and I travelled to the Riu Palace in October 2012. I had been to Aruba on several occasions but never at this hotel. It was my boyfriend's first time in Aruba. We had an amazing time at the Riu Palace! The weather the first day was cloudy at first but then the sun I remember came out (we got there after Hurricane Sandy had messed up the weather in the Caribbean on its way north, but it did not hit the island or come close mind you). The hotel did a good job of keeping people updated on the situation back home and flight details (postings always at the front desk with news updates). At the time Wifi was only free in the main lobby but supposedly that was going to change after we left.
We arrived at the hotel at 11:00 a.m. and they had a check-in table with names stations based on the alphabet. We still had to go to the front desk to get our keys and the room was not ready yet. We went to eat at the Buffet and signed up for an a la carte restaurant while we waited. Our room was not ready on time (4:00 p.m.) and when they finally it was, we went up to discover they had just begun to clean it. Did not spoil the vacation and was just a minor inconvenience. I'd personally rather have a clean room and wait then come up to a dirty room! Cleaning staff was super friendly.
We had booked a Junior Suite. It was in the main building on the 6th floor (almost in the middle, just a little more to the left). The view from our balcony was amazing (see my pictures). The room was clean and always tidy. We had two double beds that they had put together which did not bother us. No complaints with the mattresses, not like home but much better than other places I have stayed. We had a little issue of humidity in the room where everything got soaked all the time, whether the a/c was on or not. We asked the staff if there was anything they could do but nothing seemed to make too much of a difference. Did not impact our vacation at all, just didn't keep clothes out as they would become wet. Our tv remote didn't work so they replaced the whole tv for us! Very prompt and helpful service from all the staff.
We spent the entire time at the beach and I think the only time we went to the pool was to get a drink from the pool bar. The beach in Aruba is amazing and the Riu had the best part of the beach when we were there. Other parts of the beach had a lot of crap on it from the effects of the hurricane but the Riu had the largest and cleanest part of the beach while we were there. The water was clean and beautiful, with just enough waves to make it fun. Never had to fight for chair at the beach and there were always spots at the pool.
The food at the Riu Palace was great. Our favourite night was at the buffet for Mexican night (it fell on Halloween, hence the balloons in my pictures). We ate at the buffet most of the time but did try a few of the restaurants. Never had a problem getting a reservation but we had no problem eating at the later sitting. The italian restaurant was good as was Nautlius, the surf and turf restaurant.
We did a few excursions and would definitely recommend the Jeep tour (all day one takes you to Baby Beach which is something not to miss! Beautiful turquoise water and the fish will come right to you if you give them some bread!). The Jeep tour shows you a lot of the island that you wouldn't normally see. We also did the pirate ship with snorkeling afternoon tour. One day we took the bus to into Oranjestad and did some shopping. We also went parasailing and rented a Sea-Doo, where my sunglasses decided they didn't want to leave Aruba either and so they made a semi-permanent home at the bottom of the ocean lol.
We had a great time and look forward to going again. We would definitely upgrade to the Junior Suite and recommend that for anyone wanting a little nicer room. The island is very safe to walk around and we had no issues anywhere with anyone asking us to buy anything on the beach or anywhere else. Everyone we met was very friendly and made our trip that much better! We will be coming back :)
- Official Description (provided by the hotel):
- > * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Diners ... more less
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- Also Known As:
- Riu Palace Aruba Hotel Palm/Eagle Beach
- Riu Aruba
- Riu Palace Aruba Resort
- Hotel Riu Palace Aruba Palm - Eagle Beach