I have been a member at Playa Linda for 25 years. Everyone who is part of our family has always done their best at their job but I would like you to know of a special circumstance that arose and your employee went above & beyond to help me.
My son and daughter-in-law left their room on 3/17 and headed to the airport. Upon arriving at the airport they realized that my daughter-in-law had forgotten her computer and her small carry on suitcase in the room. She needed the computer for work. They called the Playa Linda, somehow they found me on the beach, they retrieved the computer & suitcase and Walter Mohamed in the Security office had it. As I ran by the front desk to the security office my son was on the phone. I assured him that I would bring the items to him at the airport. The fact that your employees know the members helped the whole situation, making it possible for me to communicate to my son what was going on. I then proceeded to Walter Mohamed's office. At this point I was frazzled and some what frantic from running all over. He immediately tried to help me. I told him that I would get a taxi and ask the taxi driver to deliver it to the airport where my son was waiting for it. He immediately said no I will bring it to him myself to be sure nothing else happens. I said several times to him "are you sure" he said "yes" and asked me to describe my son and Walter was on his way.
His helpfulness gave me peace of mind and I was able to continue to enjoy my day. He is an outstanding employee and should be recognized for it.
- Official Description (provided by the hotel):
- Playa Linda Beach Resort offers you all of the unspoiled pleasures of tropical island vacationing at it's best. Situated directly on World renowned white sand Palm Beach one of Aruba's finest and overlooking six miles of breathtaking Caribbean coastline. You'll especially enjoy the resort's swimming pool featuring a lovely waterfall and lush, tropical landscaping. ... more less
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- Also Known As:
- Playa Linda Beach Hotel Palm/Eagle Beach
- Hotel Playa Linda Beach
- Playa Linda Aruba
- Playa Linda Beach Resort Aruba/Palm - Eagle Beach