This was our 8th trip to Aruba, and our first time staying at Amsterdam Manor. We have previously stayed at Bucuti, Tara Suites, Renaissance and Manchebo. Although Amsterdam was ok, we would not return. I booked a 2 bedroom suite only because that was only room with a "distant ocean view". The view, unfortunately was blocked for the most part by a large concrete wall. There were chaises and a table and chairs on the balcony, but basically un-usable unless you enjoy sitting within a small concrete box. The gentleman who helped us with our bags stressed that we do not turn off the air conditioning and that the room needed to be kept cool at all times. Signs are also posted next to every thermostat with the same warning. I quickly learned why....extreme condensation. I hate air conditioning and come to Aruba to be warm! We left Wisconsin for a reason! But, if the thermostat was set higher than 75, there would be a thick layer of condensation on the floor. Pretty much wore flip flops the whole time in the room because the floor was always a little damp. No dehumidifiers I guess? The room was clean, and the kitchen was handy, although a bit dated. There is a stove, but no oven, so options are limited for actually cooking meals. Housekeeping was ok, although not consistent. There was trash already in the trash can upon arrival, which I know isn't a big deal, but you kind of expect a clean room. One day we were given only 1 washcloth between 2 bathrooms. Coffee was not replenished so we had to buy a cup of black coffee at Mangos for $3! Our room also backed up to the maintenance area, so we were awoken every morning at 7am to the sounds of shoveling ice and other equipment, as well as staff conversing with each other. The staff overall was pleasant, but not overly friendly. The concierge may not always be up to date on events as we asked about the Bon Bini festival and Carrubian festival which she gave us dates and times and locations for, however neither were actually going on while we were there. We asked about renting a car and this particular concierge seemed hesitant and almost annoyed to help us with this, saying "It's very hard to find a car during the high season". But in the end she did find a car for us. The worst experience at Amsterdam was the beach situation. The beach itself is nice, which is one of the reasons we decided to try this resort, however the attendants were downright rude. Our first morning on the beach, he ignored my husbands attempts to get him to unlock the chairs, which for some reason are all locked up to the palapas. When he finally did help (very reluctantly) he "assigned" us to a palapa that we did not want, informing us that all the others were taken (they were all empty). We had to obtain our own towels and sun beds. The same thing happened the next day, so on the third day my husband asked him what the deal was, and why we couldn't sit under the empty palapas closest to the ocean. The attendant then went on a tangent about how much he hates his job and what hard work it is and how he doesn't get along with the other attendant. After he vented he told him that the "reserved" palapas are for the "regulars". Well they weren't very regular....one day pretty much the entire front row was empty until mid-afternoon! Not very fair to the beach goers like us who are out there at 8am. Other beaches we have been at in Aruba have been first come first serve and that's that. One afternoon we left our chairs for 90 minutes for massages, when we got back our stuff had been removed and new people were there! One evening we stayed to watch the sunset on the beach with a bottle of wine. We were having a lovely time until, literally within seconds of the sun setting, the attendant came to lock up our chairs. Talk about a mood killer! I didn't know chair theft was such a problem in Aruba. So the whole thing just didn't make sense and made the beach my least favorite. The beach bar had good food and drinks, but the bartenders always seemed upset and fighting amongst themselves, spilling over into rudeness towards customers. A lot of tension, which is not enjoyable to vacationers. We did eat at Passion's on the beach which was very nice (we had eaten there in the past) although the food was not quite as good as other restaurants. I do give Amsterdam kudos for allowing us to stay in our room an extra 2 hours before checking out and heading back home. So, in the end it was ok, but not a place we will return to next year.
- Official Description (provided by the hotel):
- From the moment you arrive you'll feel the difference. Dutch colonial-style architecture and a Caribbean flair make the Amsterdam Manor Beach Resort a special place.....A small hideaway with the luxuries of a large resort, located on a premier beach, Eagle Beach. Warm, friendly personalized service, fine facilities and amenities create an unforgettable vacation. ... more less
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- Also Known As:
- Amsterdam Manor Beach Hotel Palm/Eagle Beach
- Hotel Amsterdam Manor Beach
- Amsterdam Manor Aruba
- Amsterdam Manor Beach Resort Aruba/Palm - Eagle Beach