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“You get what you pay for.” 5 of 5 bubbles
Review of Hyatt Regency Aruba Resort and Casino

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Hyatt Regency Aruba Resort and Casino
Ranked #13 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
Albany, New York
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“You get what you pay for.”
5 of 5 bubbles Reviewed May 6, 2014 via mobile

Stayed here for our 4th trip to Aruba and it was pricey but it was so worth it. The hotel and the grounds are beautiful. The location is great. The worst part was the guests that put their towels on the chairs by the pool then spend hours somewhere else. If you stay here look for Billy at the Alfresco or Palm Bar, he's great

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BTL2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, May 13, 2014
Dear Guest,

Thank you for your warm and positive comments about the Hyatt Regency Aruba Resort, Spa and Casino. We appreciate your insights and look forward to serving you again in the future.

Hyatt Regency Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,887 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (560)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Virginia Beach, Virginia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 4, 2014

Returned back this year to a great vacation experience once again. Staff are all helpful and friendly. Property very well kept up. If you go there make sure you go to their breakfast buffet. Very well replenished. Special kudos to Luis. He has the greatest personality so try to get into his serving area.
Another thing we appreciate is that they do not nickel and dime you. If you get a rental car there is a huge lot across from the property with no additional costs. Also we requested a refrigerator in the room with no costs or hassles.
Our only issue is the casino. It is at most times quite smokey. You can even smell it 50 feet away. A better ventilation system would certainly help.
All in all best on Palm Beach. Many people that we talk to return year after year. That says a lot!

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, May 6, 2014
Dear Guest,

Greetings from the Hyatt Regency Aruba Resort, Spa & Casino. Thank you for your feedback regarding your recent stay and for taking your time to leave a review. I echo your sentiments with regard to our exceptional service team. We are sincerely grateful that you selected Hyatt Aruba, and look forward to welcoming you back home in the near future.

Hyatt Regency Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 3, 2014 via mobile

Beautiful hotel, great service, and wonderful food! We loved the catamaran excursion and just lounging by the pool! It was a great place for relaxing and being pampered. We highly recommend this hotel for families or for couples.

Stayed April 2014, traveled on business
Helpful?
2 Thank Desiree H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, May 6, 2014
Dear Guest,

Thank you for your warm and positive comments about the Hyatt Regency Aruba Resort, Spa and Casino. We appreciate your insights and look forward to serving you again in the future.

Hyatt Regency Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed May 1, 2014 via mobile

The Hyatt is far and away the absolute best hotel on the strip on Palm Beach. It is centrally located with lots of restaurants and night life just outside the door. The staff is attentive and very friendly. The breakfast is wonderful. There are two good restaurants on site, the best of all the hotels nearby. The rooms are very clean. The pools are so nice and the grounds are immaculate. The spa offers nice services at good prices for a resort spa. Only bit of advice is that you should book a spot on the beach at one of the palm umbrellas BEFORE you come. All the nice, quiet ones away from the water sports are $35/day (totally worth it) but they are booked in advance. Otherwise you will need to get up at 5:30am to wait in line for the few that are available for free and their locations aren't that great.

Stayed May 2014, traveled as a couple
Helpful?
2 Thank Marci E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, May 6, 2014
Dear Guest,

We appreciate the great post to TripAdvisor and want to thank you for taking the time to share your positive experience with the world. We are pleased to know that we exceeded your expectations and look forward to serving you again soon. Thanks again!

Hyatt Regency Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manalapan, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 28, 2014

I go to Aruba with my family every year and each year we go to the Marriott and the Hyatt Regency. Personally, I prefer the Hyatt because it is a more tropical and exquisite resort. So, I think from now on we will be staying there only. The Hyatt is the perfect resort. Although it fancy, it is not too fancy that it is not kid and family friendly, which it is. They have a beautiful beach and they have a lot of things for the families to do on the beach. They have tubing and water trampolines that come at a very reasonable price. The pool area is very nice; they have a really nice pool with a fun water slide for the kids. In the pool, there is a bar for the adults and the kids too. Additionally, near the pool, there is a really nice restaurant that you can go to for lunch and a smoothie bar, which is delicious. I recommend the mango pineapple smoothie. Then, on the path to the lobby, there is a beautiful water fall, river, and majestic parrots hanging around. And the lobby is gorgeous. Not only is there a wonderful service, but there are areas to sit and relax and a connected casino. The rooms are also nice and you can get connecting rooms with a king bed in one and two queens in the other. Also in the rooms, the bathrooms are very nice and the whole hotel itself is very clean. There is also a Hyatt club with free food and drinks, which is very nice and tasty, if you are a Hyatt member. The only thing that I did not love about the rooms is that the balconies were very small. Overall, this was a very good vacation and I recommend staying here if you ever come to Aruba.

Room Tip: Rooms on the ninth floor are for presidential members only, and they have the food area, so it is pr...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, April 29, 2014
Dear Guest,

Greetings from the Hyatt Regency Aruba Resort, Spa & Casino. Thank you for your feedback regarding your recent stay and for taking your time to leave a review. I echo your sentiments with regard to our exceptional service team. We are sincerely grateful that you selected Hyatt Aruba, and look forward to welcoming you back home in the near future.

Ones again thank you for your feedback and on behalf of our associates, masha danki!

Hyatt Regency Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 25, 2014

This was our first time at the Hyatt and our first time in Aruba as well. The hotel was great. It has beautiful grounds, a beautiful lobby with wonderful breezes, and the restaurants are all excellent. We have 2 small children and they loved the beach, the pool and especially the slide! The game room and Camp Hyatt were fantastic! The staff were all very friendly and courteous. The only negative was getting up at 6 am to wait in line for a beach hut or pool umbrella. However, you can call in advance of your trip and pay a daily fee to reserve them. We are looking forward to going back next year!!!

Room Tip: Stay on the 3rd floor to avoid paying more for a tiny french balcony; you can't put a chair on i...
See more room tips
  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Seth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, April 28, 2014
Dear Guest,

We appreciate the great post to TripAdvisor and want to thank you for taking the time to share your positive experience with the world. We are pleased to know that we exceeded your expectations and look forward to serving you again soon. Thanks again!

Hyatt Regency Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

Great place with a very friendly staff. This was our first trip to Aruba and we'll be back, staying at the Hyatt. The location is wonderful. We walked this beautiful beach daily. King Willem-Alexander and Queen Máxima of the Netherlands stayed here during our visit, which was fun.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spp78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattregencyaruba, Manager at Hyatt Regency Aruba Resort and Casino, responded to this review, April 28, 2014
Dear Guest,

Thank you for your warm and positive comments about the Hyatt Regency Aruba Resort, Spa and Casino. We appreciate your insights and look forward to serving you again in the future.

Hyatt Regency Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Aruba Resort and Casino

Property: Hyatt Regency Aruba Resort and Casino
Address: J.E. Irausquin Blvd 85, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Palm - Eagle Beach
#7 Luxury Hotel in Palm - Eagle Beach
#8 Spa Hotel in Palm - Eagle Beach
#9 Top resorts Hotel in Palm - Eagle Beach
#9 Romantic Hotel in Palm - Eagle Beach
#11 On the Beach Hotel in Palm - Eagle Beach
#12 Family Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Hyatt Regency Aruba Resort and Casino 4.5*
Number of rooms: 357
Official Description (provided by the hotel):
Experience an oasis of gracious elegance and warm hospitality. This jewel among beachfront hotels in Aruba offers a welcoming combination of superb amenities, ideal location and outstanding service. Discover countless ways to spend your days at our luxurious Aruba hotel and spa. Play tennis, relax on the white-sand beach, race down the waterslide, or pamper yourself at Stillwater Spa. Savor delicious cuisine from around the world. Take a chance in the casino. Whether you are looking for a fun-filled family vacation, a romantic getaway or a memorable business gathering, this year-round Palm Beach Aruba hotel destination is sure to delight. ... more   less 
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Also Known As:
Hyatt Regency Aruba Hotel Palm/Eagle Beach
Hyatt Regency Aruba Resort And Casino Palm - Eagle Beach
Hyatt Palm/Eagle Beach
Palm/Eagle Beach Hyatt
Aruba Hyatt
Hyatt Hotel Aruba

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