We stayed at this hotel the last week of January for 8 nights.
I am writing this review because I am tired of hotels taking advantage of people at check out with ridiculous hidden fees.
Here is the breakdown on this hotel :
• Is Aruba amazing : YES
• Is the hotel location excellent : YES
• Is the property beautiful : ABSOLUTELY
• Is the service great : YES
Here is my problem. People are paying a HUGE amount of money per night in the high season and this is what they get on top of that.
• Resort Fees : $50-60 a day
• Room Service Fees $4.50 per day (this is a first ?)
• Baggage handling fee $15 (this is first ?) - And it does not matter whether you use a bellman or not - You're gonna pay Buddy anyways. We brought our luggage to the room and they still had the audacity to charged us.
• You want a hut in the shade on the beach. You better be in line at 6h30AM (what a vacation...). Oh you want to reserve one ? No problem $35.
• And the list goes on and on. Expect 5-6 charge lines per day under your hotel nightly fee.
It's a beautiful hotel and location, but their financial goals off each customer are out of line.
- Official Description (provided by the hotel):
- Experience an oasis of gracious elegance and warm hospitality. This jewel among beachfront hotels in Aruba offers a welcoming combination of superb amenities, ideal location and outstanding service. Discover countless ways to spend your days at our luxurious Aruba hotel and spa. Play tennis, relax on the white-sand beach, race down the waterslide, or pamper yourself at Stillwater Spa. Savor delicious cuisine from around the world. Take a chance in the casino. Whether you are looking for a fun-filled family vacation, a romantic getaway or a memorable business gathering, this year-round Palm Beach Aruba hotel destination is sure to delight. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Aruba Hotel Palm/Eagle Beach
- Hyatt Regency Aruba Resort And Casino Palm - Eagle Beach
- Hyatt Palm/Eagle Beach
- Palm/Eagle Beach Hyatt
- Aruba Hyatt
- Hyatt Hotel Aruba