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“Marriott Aruba”

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Aruba Marriott Resort & Stellaris Casino
Ranked #10 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
NY
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Marriott Aruba”
Reviewed October 23, 2013

This is an amazing hotel - staff were so amazing. They could not have done more for you. Restaurants (especially dinner on the beach) was spectacular. Reasonable drinks all day long at happy hour, located close to all shops and restaurants. You can never go wrong with any Marriott.

Room Tip: We requested pool view with partial ocean view. We were on the 3rd floor which was perfect
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joan1143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Hotel Manager at Aruba Marriott Resort & Stellaris Casino, responded to this review, October 24, 2013
Dear KittyKat

What a great title for your review “Awesome”, I love it! Thank you so much for your lovely review of our resort. You mentioned Xavier & Reshma who I agree are absolutely brilliant. I will be sure to thank them and pass along your great comments. You did mention the lack of attentive service by the pool, and I am sorry to hear about this. I will bring these points up with the pool team as this is certainly not the level of service you should have received. Again thank you for your kind words and I look forward to welcoming you back to our resort soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Holland, Pennsylvania, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 22, 2013

This was a great to get away from it all. Service was great and room was very comfortable. the restaurants were very comfortable and the food was outstanding. the attendants were very helpful. You must try the restaurant on the beach at sunset. and the trip around the island to see the mountains and ocean.

Stayed March 2013, traveled as a couple
Helpful?
2 Thank J W K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Hotel Manager at Aruba Marriott Resort & Stellaris Casino, responded to this review, October 23, 2013
Dear J W K

Thank you for your lovely review of our resort, it is very much appreciated. I am happy to hear that you had an excellent stay with us, it sounds like you had a great vacation. You mentioned Simply Fish on the beach, which is one of my favorite spots on the island. You really can’t beat dining with your toes in the sand, priceless. Again thank you for your review and I look forward to welcoming you back to our resort soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Woodlands, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 22, 2013

Spent 6 nights at Tradewinds @ Marriott Stellaris for our anniversary. Great experience, service was over-the-top. Had only mentioned once (briefly) @ check-in that we were there celebrating our 20th anniversary...that night, upon return from dinner we returned to our room to find fresh flower arrangement, bottle of chilled champagne, hand-written card and plate of chocolates with 'Happy 20th Anniversary!' and our names 'written' in drizzled chocolate on the plate. Now THAT is going the extra mile! We would recommend booking mix of points and cash to upgrade to the Tradewinds floor for a couple of reasons. 1. Full breakfast and lunch everyday, 2. Open bar w/top shelf wine and alcohol everyday, 3. Concierge service who knows you by name is very accommodating to not only recommending restaurants but making reservations for you, 4. The opportunity to socialize and meet new people from around the world in a quaint setting, 5. The Tradewinds 'only' palapas on the beach and the wonderful Hermina (just go, you'll see what I mean, she's great!) tending to your every need with her huge personality and passion for life.
We also enjoyed the property in general, not 'just' Tradewinds. The adult pool and bar are a great touch. Franklin the bartender makes up some mean Aruba Knockouts during the two-times-per-day happy hour, the casino, the Champion's sports bar at the Marriott next door, and Simply Fish for an intimate on-the-beach dinner. We're already scheming on how to get back asap. One other note on the palapas which many have commented upon on TripAdvisor. In talking with staff, their busiest season runs third week of December through January and while we had no problems going down around 9a-10a and reserving one, it's true (obviously) that's there's not enough palapas for every guest (duh). We found we spent about 60% of our time at the beach and about 40% at the adult pool, particularly moving to the adult pool later in the afternoon during the hottest times of the day. It's actually cooler and a little breezier at the adult pool and we found that to be a nice respite.
Highly recommend this property and Tradewinds, in particular.

Room Tip: Rooms that sit parallel to the beach (the resort is U-shaped) have full ocean and sunset views from...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wes F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Hotel Manager at Aruba Marriott Resort & Stellaris Casino, responded to this review, October 23, 2013
Dear Wes

Thank you for your very nice review of our resort, it is very much appreciated. I am happy to hear you enjoyed our resort and our island, it sounds like your trip was spot on. Thank you also for commenting on Tradewinds, which really is a lovely piece of luxury. You also mentioned Herminia and Franklin who I agree are absolutely great, I am sure they will be thrilled to read your review. Again thank you for your kind words and I look forward to welcoming you back to our resort soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 21, 2013

Marriott Aruba Resort was a great experience. We stayed for five days. Had a miscue on the room number at check-in but the issue was resolved quickly. The beach was spectacular, the room was clean, the bed was comfortable, the food was excellent, and the staff provided first class service. Would recommend the all inclusive rate.

Alesha and Shyke at the Ketsu Sushi Bar were fabulous - friendly, helpful and accommodating. We so enjoyed our conversations with them, they know everything about the island. Their service was so good I wish they worked for me. Chris at Simply Fish also provided exceptional service.

  • Stayed October 2013, traveled on business
    • Value
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Helpful?
1 Thank Peter N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Hotel Manager at Aruba Marriott Resort & Stellaris Casino, responded to this review, October 23, 2013
Dear Peter

You are so right it is not about the sushi (although the sushi is pretty good) it is about the service, and I am so glad to hear that Alesha, Shyke & Chris made it happen for you. They are all exceptional at what they do and will be delighted to read your review. I will make a point of swinging by Ketsu & Simply Fish to thank them today. Thank you so much for your review, and I look forward to welcoming you back for more sushi soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronx, New York
Level Contributor
4 reviews
Reviewed October 21, 2013

We just spent 8 days in the most beautiful place :) Service is outstanding, Rouma checkec us in, hotel is amazing, clean and modern and everyone is soooo friendly and helpful. Fernando at Waves on the beach is the best !!! And Oscar was our waiter at Simply Fish where we had the most romantic anniversary dinner at sunset. Don't miss out on an amazing dinner where you feel you are the only guests. This is by far our best trip ever !!!! Love it and will defintely be going back

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisandIzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Hotel Manager at Aruba Marriott Resort & Stellaris Casino, responded to this review, October 23, 2013
Dear Chris & Lzzy

Thank you for your great review of our hotel, it is very much appreciated. I am happy to hear that you enjoyed our resort, it sounds like your trip was a hit. Thank you also for commenting on Simply Fish, it is one of my favorite restaurants, there is something special about dining with your toes in the sand. Priceless! You also mentioned Oscar and Fernado, who really are superstars, I am sure they will be thrilled to read your review. Again thank you for your kind words and I look forward to welcoming you back to our resort soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asbury Park, New Jersey
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 21, 2013

Stayed there at hotel in September 2013. Rooms have been upgraded since my last stay. A lot of time share people hogging up all the huts. Made it tough to get on the beach unless you rent one or get up at 5 am to get in line. Other than that was a nice clean facility.

Brian

Room Tip: Ask for room not on the side of the Ritz. Seems very noisy as deliveries are made.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Hotel Manager at Aruba Marriott Resort & Stellaris Casino, responded to this review, October 23, 2013
Dear Barry

Thank you for your lovely review of our resort, it is very much appreciated. I am happy to hear that you enjoyed your stay with us. You mentioned the beach palapa’s, and I have to say that it certainly is difficult for all of the major beach hotels to manage this area, all of Aruba’s beautiful beaches are public, and as such the number of palapa’s we have is not regulated by the hotel. We do feel that we offer a very fair approach to getting a palapa, which allows some to be given out in the morning for the next day, some in the afternoon and some at a small price. Of course the system is not perfect, and not everyone may get a palapa every day during peak season, but we do restrict the resort Palapas to resort guests only. Recognizing this we did add an additional pool last year, which has become very popular with our adult guests. You also made a good observation about the noise from the Ritz-Carlton. The hotel actually opens in a few weeks’ time so any disruption will cease as these deliveries are for the construction crew. Again thank you for your review and I look forward to welcoming you back to our resort soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2013

Excellent time and highly recommend! We have been traveling to Aruba for many years but this was our first experience at the Tradewinds Club which is located on the 8th floor. Strongly recommend any of the (3) Marriott properties on the island but if you are celebrating a special occasion or just in the mood to be pampered then stay at the Tradewinds Club! You will not be disappointed...you will be spoiled!
Paradise!

We found the Staff to be very friendly as they welcomed us every day with open arms...they could not do any more to make our stay more enjoyable! We never left the resort as we always looked foward to Breakfast and Lunch...would describe snacks offered between 6-7 more so as dinner...Every meal was delicous! Special section on the beach for Tradewinds Club guest as well and if you are in the mood for some quiet time the Adult Pool is the place to hang out.

Special Thanks to:
Front Desk Staff including Mariela, Malinda, Jose, Davia and mostly to Glenn.
Tradewinds Staff Agents: Reshma, Margarey, Kerish and Maria.
Tradewinds Servers: Xavier, Charlotte, Crystal and Varushka
You made our stay enjoyable with your friendly smiles and going the extra mile!

Excellent job goes out to the Hotel Manager Matt Knights and Management Staff of the Marriott Aruba Resort & Casino for hiring and training a fine crew! Be proud of all your workers, especially the names listed above...Outstanding.
Thank you for making our stay special and enjoyable!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank VCarbonell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ArubaMarriottResort, Hotel Manager at Aruba Marriott Resort & Stellaris Casino, responded to this review, October 21, 2013
Dear VCarbonell

Thank you so much for taking the time to write you wonderful review about our resort. I am happy to hear that you enjoyed our Tradewinds Club, it really is a nice spot in our hotel and allows you to be spoiled. You mentioned so many of our stunning associates, I don’t think I have enough space to write all their names, but I will personally pass along your note and thank them. They will be thrilled. You mentioned me (which was nice) but to be honest, our associates make my job very easy and yes I am very proud of them. Again thank you for your lovely review and I look forward to welcoming you back to our resort again soon.

Matt

Matt Knights, Hotel Manager, Aruba Marriott Resort & Stellaris Casino
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aruba Marriott Resort & Stellaris Casino

Property: Aruba Marriott Resort & Stellaris Casino
Address: L.G. Smith Boulevard 101, Palm - Eagle Beach, Aruba
Phone Number:
Location: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Palm - Eagle Beach
#4 Romantic Hotel in Palm - Eagle Beach
#5 Spa Hotel in Palm - Eagle Beach
#6 Family Hotel in Palm - Eagle Beach
#6 Luxury Hotel in Palm - Eagle Beach
#8 On the Beach Hotel in Palm - Eagle Beach
#8 Top resorts Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Aruba Marriott Resort & Stellaris Casino 4*
Number of rooms: 411
Official Description (provided by the hotel):
Nestled on Palm Beach, our Aruba getaway is essential to your alluring Aruba vacation. Enjoy comfort and relaxing Aruba accommodations featuring the resort, adult exclusive pool, and the exclusive Tradewinds Club - an upscale hotel-within-a-hotel concept on the top floor of this Aruba resort. Savor in the upgraded amenities, five daily dining presentations in the private lounge, a member-only beach area, and full access to the Tradewinds Concierge Service ... more   less 
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Also Known As:
Marriott Aruba Resort & Stellaris Hotel Palm/Eagle Beach
Marriott Aruba Resort And Stellaris Casino
Marriott Aruba Hotel Stellaris
Marriott Palm/Eagle Beach
Aruba Marriott Resort & Stellaris Casino Palm - Eagle Beach

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