We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good choice” 4 of 5 bubbles
Review of Madame Janette

Madame Janette
Certificate of Excellence
Price range: $9 - $49
Cuisines: French, American, Steakhouse, Caribbean, Dutch, Seafood, European, Central European
More restaurant details
Restaurant details
Good for: Families with children, Kids, Romantic, Large groups, Local cuisine, Special occasions
Dining options: Late Night, Dinner, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Sheffield
Level Contributor
51 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Good choice”
4 of 5 bubbles Reviewed September 4, 2013 via mobile

Food was excellent. Enjoyed the lobster ravioli special! Drinks were also nice if a little expensive ($12 all cocktails) Service was quite slow and not very attentive hence only 4 stars.

  • Visited September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank joeldriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

5,130 reviews from our community

Visitor rating
    3,423
    948
    479
    188
    92
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Bridgeport, Connecticut
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Nice Atomsphere. I do not see what everyone raves about.”
2 of 5 bubbles Reviewed September 4, 2013

The service was very good. While, I thought the Goulash soup was great, I think I got food posing from it.

Visited September 2013
Helpful?
1 Thank al67oldsmobile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smyrna, Georgia, United States
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“Worst Service and Poor Recovery”
1 of 5 bubbles Reviewed September 4, 2013

We just returned to our hotel from the most disappointing dinner experience of our vacation... Or that I can remember in general.
After starting our dinner with amazing beverages and the best salad we've had all week, the experience drastically took a turn for the worse. My steak was undercooked but flavorful. My husband's fish, however, was cold and pink inside. The waiter took the fish and we insisted we did not want a replacement, since it would take too long to recook or replace. Immediately, the manager visited and apologized. He offered to take the fish off the check and free dessert. It was a very nice recovery. Both of us work in the service industry and know things can go wrong in kitchens. I did not finish my steak (ate only 1/4) because it was too raw and I preferred to eat the dessert instead. Our waiter, Allan, never returned to our table. We couldn't even order the dessert. He had his assistant eventually (30 minutes after the plates were cleared from the table) bring us dessert menus. He completely ignored us although we didn't hold the kitchen's mistake against him. After no one took our dessert order we just asked for the check. Everything was done by the assistant. Allan went out of his way to ignore us... Even as we were leaving, he was walking toward us and turned around when he saw us coming.
The food being wrong is one thing, but the service was far worse. We spent almost $70 on two drinks, a salad, and half a meal. Instead of eating the free dessert you offered, we went back to the hotel and bought our own. We came to Madame Janette's on a recommendation and couldn't have been more disappointed. We looked for the manager again on the way out and couldn't find him. We both work in hotel sales and know many that travel to Aruba. We will have a much different story to share with them when they ask for recommendations.
The manager keeps inviting us to dine again...yeah right. Sometimes vacations like this are once in a lifetime.

  • Visited August 2013
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
3 Thank HarperC2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Food, atmosphere and friendliness”
5 of 5 bubbles Reviewed September 4, 2013

We have been going to Aruba for at least ten years and each and every time we go we eat here at least twice. The atmosphere is romantic, the service impeccable and the food is presented beautifully as well as tasty. The desserts are to die for. Prices are good and no moe than what you would expect to pay in the US for dining.

The wait staff come mostly from Holland and, I believe, they are only there for a year and then back to culinary school. Over the years we have made friends with the staff and enjoy their suggestions.

Can wait to go back in 2014.

  • Visited January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank LobsterClaws1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kalamazoo
1 review
“Retirement Surprise”
5 of 5 bubbles Reviewed September 4, 2013

We are from Kalamazoo, Michigan and this trip to Aruba was a retirement surprise for my husband. We ate at Madame Janette's and the food was fabulous along with the service and entertainment! The ambiance was incredible!

  • Visited August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Freckles1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Madame Janette also viewed

 
Palm - Eagle Beach, Aruba
Palm - Eagle Beach, Aruba
 

Been to Madame Janette? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing