This was the most disappointing experience of our entire trip to Aruba. Horrible, slow and inattentive wait service, unremarkable high-priced food, and low-quality music show in a run-down venue. We were especially let-down because of the rave reviews by previous visitors.
Tables were served in the order of who was closest to the patio door, not who was seated first (we arrived 25 minutes early and did not even get water until 30 minutes after being seated, while other tables - seated after us - enjoyed their wine and food). One table stormed out without paying after getting fed up; other tables sent patrons into the restaurant to complain to a manager, but got nowhere.
The restaurant is located off the main road, in a ragged residential area (stray dogs in the street, chickens crowing, falling down houses, etc.). The show occurs on the back patio, which is really a paved alley surrounded by cinder block walls. There was a plywood stage, and decorations included Christmas lights, plastic flowers on the table, and wires drooping from the trees – nothing at all like Vegas (as implied by other reviews).
We were served iced water after sitting for 30 minutes, our waiter reappeared to ask for our food/drink order after 45 minutes, and the food came out slowly. Once it arrived, it was unimpressive – definitely overpriced compared to what you could get at the resorts for the same price. We ended up asking for our check before the show was over, and our waiter suddenly showed up at our table – and got confrontational! He pestered us about why we would want to leave, and why we would be unhappy with the service. I tried reasoning with him, but he got a bit aggressive and stormed away. We were at least the 5th table to complain about the service that night, so I guess it got to him.
Do not waste your time and money!!!
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