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“Apathetic service”

Trappas Bar & Restaurant
Certificate of Excellence
Price range: $15 - $20
Cuisines: Asian, Caribbean
More restaurant details
Restaurant details
Good for: Large groups, Families with children, Local cuisine
Dining options: Late Night, Dinner, Outdoor Seating, Reservations
Reviewed November 21, 2013

My wife and I had dinner here one evening during our week on Antigua based on the positive reviews on Tripadvisor. I have to say the food was very good. We both had the wahoo. What soured us on the place was the very apathetic and unfriendly service. It started with the bartender as we waited for the restaurant to open. He was unfriendly to the point of rudeness. This was followed by our waitress who acted as if serving us was a huge imposition on her time. The place was not busy, there were only 7 customers in the restaurant at the time, including us. We ate at many places on the island, and found that service is sometimes lacking everywhere, but this was one of the worst.

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Thank daterry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (467)
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304 - 308 of 467 reviews

Reviewed November 20, 2013

I'm a regular visitor to Antigua and this part of the island usually as crew on a fairly big ship. On holiday for a change I popped into Trappas for a solo meal to check out if it was still good food and ok for big crew meals. The first reaction came when asking for a table for one even though the place was pretty empty. Impoliteness does not quite describe it - this being the staff not the owner. I strongly suggest that they are given training as they should expect all sorts of disparate singles and groups during their high season. Now to the food: a cover of bread ( not asked for) appeared at the same time as the main course. I have had superb steaks here before but this one was appalling. Doused in garlic salt to the point that was the only flavour and certainly not a rib eye as you or I would know it. Half of it would have been inedible by the strongest of jaws.
Needless to say it is off the list for crew meals - shame but what do they expect?
TC

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Thank TC N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

Always a good choice. Must have been dining here for10 years consistently good food, great buzz, and inexpensive. Book weekends.

Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2013

We spent a week in Antigua in September and ate at Trappas every night it was open. (Was closed Sunday & Monday as it was the quiet season.) The food was excellent, well cooked and presented. The "specials" on the menu changed weekly and there was a good range of fish, beef, chicken etc on the menu. The staff were very efficient and helpful when asked about the dishes available. Had the biggest and best banoffee pie - if you have room after the main course! Would definitely recommend Trappas for good food served in a friendly manner.

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Thank mwd234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2013

Wonderful choice of food - very reasonably priced. We ate here on several occasions and the food was always consistantly good.

Thank Lisa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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