Travelled with friends in November to Antigua for the first time. This is a 3* budget hotel which was keenly priced in comparison to others in the vicinity.
Hotel location is very pretty, well kept gardens and small clean beach - good beach also a twenty minute walk at next hotel - much more sheltered if windy conditions at Coconut Beach.
Three storey accommodatons, mostly sea facing - rooms basic but clean - no tv in room though there is a tv in the bar area if weather stops play.
Rooms cleaned daily to a decent standard - towels seem to be in short supply - cleaners in during morning and towels removed and not returned until late afternoon - presume they are laundering and simply do not have enough.
Small fridge in room to store water ($2 at reception) It isn't stocked but booze is readily available in shops if you want to stock it yourself.
Coffee maker in room with tea, coffee, sugar and milk replenished daily.
Safe available in room - foc - works on keycode system.
Beach towels available - again seems there are not enough to go around - part of problem here being they do not have "towel card" system so some people don't care about returns etc.
Don't believe the stories about rats in the hotel grounds - they are mongoose ! In dim light without your glasses you could be forgiven for thinking you'd seen a large rat but in daylight there is no mistaking what they are !
There are lots of tiny birds around - they do not bother anyone but take a packet of sweetener from the coffee area and throw it on the floor when you've seen one - they'll whip it as quick as you like !
Take plenty of mosquito repellent and watch out for sand flies and ants around the beach and pool - everyone received lots of bites - they are worse after dusk but are about all day - the ant bites are murder !!
Bar is good - all usual drinks available - the area is actually too small for the size of the hotel so seats are in short supply but you can spill into the restaurant areas if need be - bar staff "Zaud" is great and keeps you entertained with her bubbly personality and wicked cocktails.
Buffet Restaurant is badly managed. Food trays are rarely labelled which keeps it fun on occasions. Food isn't bad at breakfast and lunch but trays are not filled quickly enough - if you intend to eat towards the cut-off time you will get used to food having "run out" Service will depend on who is working - varies from very good to poor. On occasions not enough seating so don't be surprised if you have to go for a drink at the bar till tables are free.
A la carte meals in the evening are of a good standard - but again managment isn't the best. Bookings required but tables still often not ready when you turn up and again several times the menu was not fully available - eg sweet available when you go in has "run out" when you ask for it. If you do not like the menu ask for an alternative - they'll run up omelettes with fries etc but only if you request it - it isn't offered.
Bar-b-q nights - same problem as buffet restaurant - food "runs out" and replacement not available.
It seems they are trying to keep waste to such a minimum that they have taken it just a tad too far - several people complained to the manager and on rep surveys - if they listen it won't take much to put this right !
If you have any concerns with repairs or maintenance - bring it to the attention of the reception staff - we found that this was dealt with quickly - examples being we had a faulty loo and friends had a problem with hot water - both sorted out within the hour.
Entertainment poor at best - cocktail evening, steel drummers and a duo singing and telling jokes were the three nights of entertainment on offer - repeated in your second week - once would have sufficed - be prepared to make your own entertainment.
Trips of all descriptions available from hotel or through travel reps at affordable prices - be aware transport to pick up points not always included and taxis are fairly costly - sharing with another couple keeps it sensible.
Overall for the price this is a decent little hotel - if they sort out the minor management issues it will be a great budget option in Antigua - we had a good holiday and with the reservations mentioned would still recommend it.
- Official Description (provided by the hotel):
- Coconut Beach Club is an affordable all inclusive resort also offering room only accommodations. We are a small, intimate and friendly and cater mainly to couples who want a quiet, restful and laid back Caribbean vacation. All rooms are beach front and include air conditioning, balcony with hammock and easy chairs, ceiling fan, fridge, bath and shower, hair dryer, coffee maker and telephone. Junior suites include dining facilities and kitchenette. Deluxe Suites have an extra bedroom. ... more less
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- Also Known As:
- Coconut Beach Club Hotel St. John`s
- Coconut Beach Hotel
- Coconut Beach Resort
- Coconut Beach Club Antigua/Saint John Parish
- Coconut Beach Antigua