We stayed at the Coconut beach for three weeks from 9th to 31st of November
This was our twelfth holiday in the Caribbean and having travelled the world extensively staying in budget and five star hotels we were aware this was a budget hotel
The positive points
Transfer time is only twenty minutes
The hotel is situated in an ideal location our room was fifteen steps to the sea
The air con in the room was excellent
The negative points
No bottled water in the room this had to be purchased from the onsite shop although this could then be re-filled at the bar free of charge it became a chore each day to ensure the water bottle was filled
Regarding the restaurant this was far too small and cramped the only ones that ate well were the birds which were the worst we have ever encountered and there seems to be no effort made to deter them from feasting on unattended food.
The standard of food was deplorable there was no fear of contracting food poisoning from the sausages at breakfast which were undercooked as they contained 99% bread
There was no egg station which you will always find no matter where you visit, however you could request a fried egg to be cooked fresh, we attempted this and encountered a fifteen minute wait to be served two rubber eggs this was on two separate occasions.
The scrambled egg was a packet mix
The food at lunch time was basically the left overs from the night / day before the lack of basic fresh salad was evident every meal time, in the Caribbean you come to expect chicken, pork and rice and peas at lunch time not turkey korma which was served
At four o’clock afternoon tea is served in the bar area the problem is if you were attempt to obtain a sandwich at ten past four you were to late as it had all been consumed and is was not replenished
The evening meal was “fine dining” whilst the presentation was acceptable the standard of the food was not, basically it consisted of poor quality food disguised with poor quality sauce, the alternative to this was to order steak or lobster at a cost of $25 each, we paid the extra on the third night for the steak whilst the steak was acceptable the only accompaniment was “McDonalds” fries
Eventually after a few nights we did not eat this “fine dining” and as the cost would have been $50 a night for the steak we went without
The cleanliness of this hotel leaves a lot to be desired, in the three weeks we stayed our decking outside the room was not swept, the patio window was not cleaned.
This lack of hygiene also continued throughout the whole hotel which included a dirty pink tablecloth which was used for drying glasses at the bar which was kept in cupboard throughout our stay and never changed, this was used extensively as there was an acute shortage of glasses, the bar staff having an injured humming bird in a box, stroking and feeding it then serving drinks!!!
The configuration of the bar being a square is not condusive for conversation and also when smoking has been banned in the UK, USA & Canada in public places for some years now and whilst seated at a bar for some years before that do all nationalities persist in smoking whilst seated at this bar???
The staff seemed more concerned with chatting to their fellow staff members than serving guests this was particularly prevalent during the day at the bar when you could wait for ten minutes for someone to appear from the kitchen where they had been chatting, I resorted to refilling my own water bottle from the mixer gun which was filthy, sticky and a hygiene risk.
The drinks themselves were all non-premium drinks all locally produced which we found to be really inexpensive when we visited a supermarket, the local rum, gin, vodka, etc could be bought for around £8 for 1.5 litres and these were the same drinks being served at the hotel bar
Regarding the pool, what a complete white elephant, the most people that used it at anyone time would have been five and these were those from the cruise ships that had paid for a $50 day pass, it was if it had been dropped a space that was available with no afterthought for sun beds to be placed around it
The beach whilst being only steps from the room was unusable for fifteen of the twenty one days we stayed unless you wanted to get swamped by the waves every few minutes.
When it could be used large amounts of rubbish were often washed up on the beach and while the hotel management deployed a member of staff to clean up the waste a large number of guests joined in with this task which resulted in the member of staff leaning on his rake watching them!!
The mosquitoes are without doubt the most fearsome we have ever encountered, although the grounds are “fogged” allegedly every couple of days this did not deter them, unless you sprayed up after dusk you would get bitten
The free Wi-Fi which was available in the bar / restaurant area was very hit and miss particularly in the morning, in room Wi-Fi could be purchased at $10 a day which is very extortionate, this would add an extra $210 (£127) to the cost of our holiday
If you were to venture out of the hotel it was so isolated the only form of transport were taxis which were very expensive, a ten minute trip to St.Johns would be $30 for the round trip for the car not per person
The hotel could arrange for a taxi for only $10 each round trip but this required four people to book this or it would not run, so $30 for four persons in a taxi or let the hotel arrange one and it costs $40 do the maths!!!
if you want to book a trip do not use the Virgin rep, use Frenchie you will see him every morning, his trips are far cheaper and perfectly reliable, we used him for a private day tour around the island in a 4x4 and also for a trip to the races.
As for St. John’s this is a typical Caribbean city although with the massive amount of revenue generated from virtually daily cruise ships docking with around 2,000 people on board bringing a sizable revenue to the island we felt it could have been smartened up somewhat.
To basically summarise the Coconut Beach IS a budget hotel however it is run on a shoestring for maximum profit when you consider this holiday cost £5,000 a far more satisfying holiday experience was expected
- Official Description (provided by the hotel):
- Coconut Beach Club is an affordable all inclusive resort also offering room only accommodations. We are a small, intimate and friendly and cater mainly to couples who want a quiet, restful and laid back Caribbean vacation. All rooms are beach front and include air conditioning, balcony with hammock and easy chairs, ceiling fan, fridge, bath and shower, hair dryer, coffee maker and telephone. Junior suites include dining facilities and kitchenette. Deluxe Suites have an extra bedroom. ... more less
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- Also Known As:
- Coconut Beach Club Hotel St. John`s
- Coconut Beach Hotel
- Coconut Beach Resort
- Coconut Beach Club Antigua/Saint John Parish
- Coconut Beach Antigua