I purchased this deal for $828 from Living Social. 828 for the resort and 1200 for flights is a $2,000 trip for 4 nights. What a complete RIP-OFF. I don't even know where to begin with the complaints. Maybe I should start with the few compliments that aren't laced with negativity. Carl- who I guess handles maintenance and whatever else they need at the resort, he's wonderful. He drops everything and comes to assist you and he doesn't leave until the problem is addressed. Bernadette who is part of the kitchen/waitstaff--she's very helpful and attentive. There was also a nice male bartender, can't remember his name. But the remaining review will not be so kind. The bartenders are NEVER where they belong (tending the bar). They're too busy in the dining area socializing, entertained by their phones, whatever else they have to do rather than serving drinks. What resort doesn't serve strawberry daquiri??? We found that strange.
The FOOD...Mind you--This was supposed to be an "all inclusive" package. The breakfast was buffet. I'm talking closer to a continental breakfast. There was eggs, bacon, some fruit, different breads. Nothing else. The juice glasses were those little kid size glasses--and there was only a choice of orange or some red juice (I don't think it was cranberry). I was afraid to even taste the milk and I'm a dairy lover--but it looked curdled and I was afraid. If you can get past the FLIES, you might be able to get an okay breakfast. You have to eat breakfast- because lunch isn't until noon. Then there's something called tea time at 4pm with some sandwiches (sandwich halves actually in a fly proof container) and some tea. Dinner was always something gross in small portions. For it to be an all inclusive resort--the food seemed to be rationed and unavailable. I've never seen anything like that before.
The ROOM was outdated. Our first room didn't have hot water and the floors were disgusting (shoe prints, hair, bugs). Carl moved us into another room within an hour. That room was better...however- it still wasn't CLEAN. My boyfriend kept finding gray hairs on everything. I was mortified because there were ants in the bathroom and flies in the room.
The room was on the beach. That was actually beautiful. The beach area was clean and their were chairs available, but you better camp out at 6am to reserve them or you're S.O.L.
Transportation from airport to resort was an expensive taxi. Transportation into town was by taxi. All of it was expensive. We spent more money on cab fare then we did on anything else. On the last day, I reminded the front desk that I was promised complimentary transportation to the airport and the agent wasn't so happy about that. Good thing I had my email as proof. We couldn't afford another expensive taxi ride.
The best part of the trip was the boat ride with this guy Dave. He's not a part of the resort, I guess he just cruises all the resorts. For $100 USD, we got to check out the island with him and go to a local place to eat. That was the BEST meal we had that entire trip.
I forgot to mention that our first room had a microwave and our second room did not. So we asked the front desk about it, then housekeeping brought us a microwave. That was nice- even though we actually paid for whatever that first room was supposed to provide us. I'm finding out that we actually downgraded when we switched rooms but I don't care- I can't be on vacation taking showers in cold water and living in filth- even it's for 4 days.
I feel like we were ripped off because the island is actually beautiful. We just didn't enjoy it the way we should because the resort was horrible. It's a fairly quiet place with NO ENTERTAINMENT, so if you want just simple relaxation on the beach, this is the resort for you. I heard that a shuttle left once a day for town, but of course it costs as much as a taxi so why bother. Oh did I mention the pool??? The pool is just a joke. I think I got in the pool once.
Good luck going up and down those 3 wooden stairs to get to the beach...If you are obese or disabled, there is nothing to accomodate you.
We will NEVER GO BACK TO THE COCONUT BEACH CLUB. This resort was a poor representation of Antigua. The service was horrible. The wait staff was too busy carrying on their own conversations. If you need to go to the front desk, as obnoxious as it is--you must RING THE BELL to get service because there's never anyone there to help. You almost feel like a nuisance looking for the bartender, the waitstaff, the front desk agent...Do not waste your money going to this place, every day I wished I could get a refund.
- Official Description (provided by the hotel):
- Coconut Beach Club is an affordable all inclusive resort also offering room only accommodations. We are a small, intimate and friendly and cater mainly to couples who want a quiet, restful and laid back Caribbean vacation. All rooms are beach front and include air conditioning, balcony with hammock and easy chairs, ceiling fan, fridge, bath and shower, hair dryer, coffee maker and telephone. Junior suites include dining facilities and kitchenette. Deluxe Suites have an extra bedroom. ... more less
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- Also Known As:
- Coconut Beach Club Hotel St. John`s
- Coconut Beach Hotel
- Coconut Beach Resort
- Coconut Beach Club Antigua/Saint John Parish
- Coconut Beach Antigua