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Sandals Grande Antigua Resort & Spa
Ranked #3 of 15 Hotels in St. John's
Certificate of Excellence
Flushing, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Must Go”
5 of 5 bubbles Reviewed June 16, 2010

We had a wonderful time at Sandals Grande Antigua, it was excellent. The ambiance was exceptional, the service was superb and our stay was a time to remember!

We were upgraded to a gorgeous room, per the request of our agent and also received a complimentary treat! The Director of Guest Services, Sonya Herzberg formally introduced herself to ensure our accommodations were satisfactory and to our liking. Management taking time to greet guests to ensure customer satisfaction is certainly a plus. The overall hotel staff was excellent. They were friendly, very helpful and extremely considerate.

Our dining experience was wonderful, which we expected since we visited a previous resort. Sandals definitely does not fall short of food and has a wonderful wide variety. With nine restaurants to choose from going hungry is simply not an option.

Our room was cleaned daily and beverages were also fully replenished without incident. Overall we were extremely satisfied with our accommodations. We can certainly agree that Sandals Grande Antigua is an ultra-inclusive resort.

Our biggest deterrent was the rain. However, Mother Nature is the culprit for that issue! We had a wonderful vacation and would definitely recommend to family and friends.

We thank our agent at Liberty Travel for his efforts and Sandals Resorts for adequately accommodating us. Thank you.

We hope to book with Sandals in the future!

Kind Regards,
Theo & Ramona McCann

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
1 Thank Ramona311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,582 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Virginia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed June 16, 2010

Upon arriving at the resort and going to our room we thought that we were in trouble. The room located in the Carribean Village (ocean front) was a little old and not as roomy as we thought from photos but the view was perfect. We soon realized that we had a great room for us (quiet and relaxing) so we were satisfied. The staff was very friendly (everyone from the restaurant to the maid) and the food was absolutely delicious. We never had a BAD meal. We really enjoyed our stay at Sandals Grande Antigua. We would return to this property in the future.

  • Stayed June 2010, traveled as a couple
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Helpful?
1 Thank ChicaWoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed June 15, 2010

Had a lovely stay at sandals grande antigua after a rocky start as upon arrival they did not have our reservation, but the staff were very friendly & accomodating everyone says hello and are very helpful, especially under the circumstances, they gave us a lovely room as we were celebrating our 25th wedding anniversary to make up for not having our reservation. This is the place for weddings & honeymooners, lots of them. The hotel is very clean, the food is wonderful lots of choice especially the Kimono, our favourite, never tried sushi either very good here. Watersports were good too, scuba diving especially. The larger pool was very nice and lively, the beach was quiet and relaxing and the sea was amazingly blue. Would recommend a visit as a treat. There is also a casino on sight, had to take a peek, not bad!!!

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
2 Thank lucy8london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 15, 2010

We have visited several of the Sandals but by far The Sandals In Antigua is the best! I can't even begin to tell you about the incredible one on one service we recieved. Everywhere we went the staff knew our names and greeted us with a warm smile. The beach is spectacular! No grassy patches; cool, clear water, white sandy beach. There are eight restuarants on this property, all are great. My favorite was Mario's. We had a delicious Italian dinner two nights in a row. My husband and I traveled with 4 other couples, we all shared the same opinion; This is the best of the best!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank aryhdz10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dudley, West Midlands
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed June 15, 2010

Just spent two weeks at Sandals Grande Antigua.
Don’t believe those who complain about this resort!
It is absolutely fabulous! We were looked after like royalty by all concerned.
Restaurants were all top class and whilst there was the occasional wait for those where bookings were not required it was not surprising as the resort was 100% full.
This resort is split into two distinct sections – The Caribbean Grove and the Mediterranean Village.
The former is a typical garden community with loads of atmosphere and typical Caribbean style rooms. We stayed in a junior suite here and were more than happy with the standard and the style of the room. Whilst not new the room had been renovated and was kept clean and comfortable by the cleaning staff. The Caribbean Grove is the quieter area of the resort but had plenty of entertainment at night with bands of varying genre every night.
The Mediterranean Village is brand new and is a typical large hotel complex. Very plush with comfortable rooms and good facilities – but you can stay in hotels of this sort anywhere in the world and if that is what you require of your vacation that’s fine. The Main pool is here in this area and is very impressive. Lots of games etc around here and music all day – so if you want peace and quiet this is not the place to be.
We preferred the Caribbean side which had more ethnic atmosphere but visited both areas to try out the facilities.
There is no doubt that things can and do go wrong sometimes whilst on vacation but the management and staff at Sandals Grande Antigua were shown to be of the highest quality as they tried to deal with the occasional problem from fellow guests. We had no such problems but on the odd occasion where we needed something – like extra coffee in our room, it was done without fuss and within a reasonable time scale.
Special mention must be paid to several people who made our stay very special:
Firstly Nico Bersma who is the Assistant General Manager who looked after us like royalty. He was there to meet us when we arrived even though it was his rest day; he helped us book restaurants and regularly checked that all was ok with us throughout our stay.
Secondly Gerald Christ the General Manager who always came across to chat to us to make sure all was well as he did his rounds of the resort on a regular basis.
Special Mention of two people at the Bayside Restaurant Neikesha who was the best waitress on the resort who gave excellent service and decorated out table with flowers on two occasions and The Bird Man Ryan who has the job of keeping the birds away from inside of the restaurant as it is open to the bay. Ryan probably has the worst job on the resort but is happy and friendly and he decorated our lunch table personally on the day of departure in order to say goodbye and please come back.
We would also like to thank Lydia who is the chef in the Caribbean restaurant Eleanor’s who put on a special meal for us on the last night. Lobster, Steak, shrimps, wonderful pumpkin pancakes what a great meal that was.
Sandals did for us once again and we will be back!

  • Stayed June 2010, traveled as a couple
    • Value
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Helpful?
2 Thank g0lfmaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hightstown, New Jersey
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed June 14, 2010

"Sandals did it again." Our last Sandals vacation to Whitehouse set the bar high, and our trip to Antigua reaffirmed our feelings towards a Sandals vacation. Everyone there is pleasant, friendly, and accommodating. Everything was so organized from the airport transfer to nightly events to checkout. The director of guest services checked on us a few times during the vacation to make sure it was going well.

There was a wide variety of food options, from hibachi and sushi, to Tex Mex, seafood, Italian, and of course, Caribbean fare. All the food was outstanding, especially the fish (made to order). All the restaurants serving lunch allow you to take the food to-go and allow you to enjoy it on the beach or at the pool side. It is worth noting that you should make reservations early for dinner.

We heard from one of the senior staff members that the resort was "at capacity." What is ironic about this was you would have never known. The beach, amenities, pool, and restaurants do not suffer.

There was one negative about the resort, but it did not affect the great time we had. First, as most of the reviews said, there are people selling everything from t-shirts to aloe on the beach. They will usually come up to you regardless of what you are doing and ask. A polite no-thank-you usually lets them away. Sandals actually advises you not to buy from people on the beach. It is public; there is not much you can do.

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
5 Thank AdNJ24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, North Carolina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 14, 2010

We chose Sandals Grand Antigua for a romantic vacation. We got married on site and wanted to have rest and relaxation along with beautiful ocean views and surroundings. This resort provided all of this and more. The services we received were more than excellent! Our room in the Medditeranian Village was very nice, super clean and very comfortable and provided absolute breathtaking views of the grounds and ocean. Our services that we experienced for our wedding were beyond excellent. Every detail was attended too. The wedding was absolutely perfect/ would highly recommend to anyone. The food at every restaurant we tried was very good! We also experienced a private candlelight dinner which was delicious and provided outstanding ambiance & service (well worth the extra cost). The only thing we least liked was that other guests would stake out the pool side chairs for the entire day and if you did not do so also; you would not get a pool side chair. They would save them but not occupy them!; that was the problem. Perhaps the staff could monitor this better and not allow saving if not occupied. However there are many pools to chose from. All in all we had an absolute beautiful amazing vacation at Sandals Grand Antigua and would rate it highly and recommend it to anyone!!! We were treated extremely well by everyone & would definatly return again!!!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank valarie06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandals Grande Antigua Resort & Spa

Property: Sandals Grande Antigua Resort & Spa
Address: Dickenson Bay, St. John's, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in St. John's
#3 Family Hotel in St. John's
#3 On the Beach Hotel in St. John's
#3 Luxury Hotel in St. John's
#4 Romantic Hotel in St. John's
#5 Business Hotel in St. John's
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sandals Grande Antigua Resort & Spa 5*
Number of rooms: 373
Official Description (provided by the hotel):
•A European Hotel in the Six-Star, all-suite Mediterranean Village •Exotic Rondoval with private plunge pool and butler service •1,400 square foot Mediterranean villa with private plunge pool and butler service•Houses the East Caribbean's largest pool (1 of 6) •Offers 9 dining options and 8 bars including an English pub •Voted "World's Most Romantic Resort" 14 years in a row ... more   less 
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Also Known As:
Sandals Grande Antigua Hotel St. John`s
Sandals Grande Antigua Resort And Spa
Sandals Antigua
Hotel Sandals Grande Antigua
Sandals Grand Antigua
Antigua Sandals
Sandals Grande Antigua Resort & Spa Saint John Parish

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