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Reviewed September 1, 2005

My husband and I flew to what we thought was a 5 star resort, we travelled for 15 hours to get there. The hostess at the airport had no record of us, though we had paid months before. We and another couple tried for at least 1/2 an hour to get a cab to take us to Sandals, finally taking matters into our own hands and circumventing the person organizing the cabs. . Check-in was lengthy, then we were escorted to our room, with a bargain bag of shampoo etc. No hot water, curtains didn't extend to cover the windows, no robes...
Told that there were no tables for dinner that first evening, bar staff were surly throughout our week.
Rained for days and nights, no dry beach towels available for some reason, and had to walk to the beach area to try in the first place...
This place has some serious work to do, not a 5 star, maybe a 3 star...?

Date of stay: November 2004
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14  Thank Loridp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2005

My husband and I went the week of August 6 and had a fabulous time! We got married there, the wedding was beautiful - no hassles, the staff looked after everything. We read some of the reviews before hand and were nervous enough to phone our agent (Sears) who informed us that not to worry, our trip was guaranteed and that if we got there and found it to be that bad, we just had to call them. So we went with an open mind. Don't forget, these are tropical poor countries. We were upgraded to a lovely room with a small garden and four poster bed. The air conditioning was quiet and so was the room. The frogs and crickets seranade you every night, we just loved that. The food was good, we had no complaints. You certainly don't go hungry. Restaurants are open all day and night, drinks were plentiful. We started at one end of the drink menu and worked our way through it (and we are not usually drinkers) until we discovered the Sip Sop. It has a bit of banana in it. This way you get your fruit too! They are like strawberry milk shakes, absolutely delicious! It was a good thing we got married on a Tuesday and not the Friday, I had enough trouble getting into my wedding dress on the Tuesday! LOL It was fun to dress up at night and go for dinner. The entertainment in the court yard was good - we went down just about every night. The white sandy beach was great! We swam in the ocean every day or you can sit by one of the many pools. We went horseback riding along the beach - the horses are certainly not what we were used to, but the sunset ride was lovely! We rented a taxi ourselves and went to Shirley Heights and a tour around town. Its a nice couples' resort. Everyone seems to be on their honeymoon. We had a great time! Its all in what you make it. The staff are extremely friendly and when you think about how much they probably make, it is amazing. We received a room upgrade and a $250.00 credit so we used that for a couple's massage, which we loved. All in all, we had a fantastic time and would love to go back for next year, if we can afford it.

Date of stay: August 2005
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13  Thank Horsegirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2005

I spent 10 nights at Sandals Antigua with my husband this summer and enjoyed every minute of it. We found the staff friendly and helpful and the food was very good, especially Kimonos. Our room was clean and well presented and everything was in excellent working order! The beach was glorious (see photo) and although it is not private (all Antiguan beaches are open to the public) vendours do not hassle you in any way.

In fact, the only negative of the whole holiday was the birds who had a tendency to fly into the Bayside restaurant to try to steal food from the buffets!

Date of stay: August 2005
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9  Thank BoardingPass1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2005

after reading some of the reviews i felt i had to put forward our feelings regarding this resort
some of the rooms are in need of upgrading but sandals have a revolving refurbishment programme which is acheiving the desired results.people should beaware that there is a large expansion of the resort currently under away that will provide another 198 rooms and 3 resteraunts which should be complete december 2006.
we found the staff to be most helpful & friendly, it is amazing what please and thank you can achieve.
the resteraunts offer varied menus which cater for most tastes and the food is of a good standard
the beach is a public area so expect the local traders to approach but once again a polite no thank you and they will leave you alone although there are some very interesting people to be met !!
all in all we had a very enjoyable stay and would return one day.

Date of stay: August 2005
13  Thank neilnorthwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2005

Both my husband and I got married in the Sandals Grande St Lucian and then went on to Antigua for our honeymoon. We was both appalled by the resort, the food was disgusting, the rooms were in desperate need of renovation and we would barely have described this hotel as a 2*!

It definately did not warrant the money that we spent on the holiday and after being back in the UK for 6 months we have yet to receive a response to our letter of complaint from Sandals.

If anyone is considering going to this resort, take our advice and DON'T, our honeymoon was completely ruined and the management at the hotel was not at all helpful and couldn't have cared less that they had unsatisfied clients.

Date of stay: February 2005
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16  Thank BoardingPass26768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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