As we have been before, so we knew what to expect and as before the same friendly greeting from all the staff, a few new faces this time, some trainees as well. To ALL the staff "keep up the good work and keep on doing what you do", it is appreciated, by us.
We have found where ever we holiday / vacation that if you engage with the staff, then they will engage with you. If however if you treat the staff like something from off the bottom of your shoe (believe me I have seen this happen at various places), then you deserve the short shrift you get back from any staff member.
This time we found that Wifi had been introduced to the hotel it worked okay for the first week, then after a whole hotel power outage it was intermittant after that.
The demographic whils staying ranged from a few younger couples, some on honeymoon, who had been resited to Hawksbill from the Halcyon cove (as this was undergoing reburb) to retirees, so a mixture of ages.
Axis the band and the halcyon steel orchestra were the main entertainers throughout our stay, there was also a good keyboard player Sorry I forget his name.
This year Antigua is suffering from a drought, the island has two water desalination plants, that produce fresh water from salt water, however getting the water around the island seems to be the problem. water lorrys deliver to the hotels and dependant on how much is needed and the capacity of each lorry, it is a bit hit and miss as to when the water is delivered. During our 14 nights we encountered (at our bungalow, not sure about anyone else), 3 mornings where there was no water. Slightly uncomfortable not being able to wash in the mornings, a bit more unpleasant was the inability to flush the loos. To compound the water issue, there was a leaking / burst water pipe within the hotel complex. Chatting to a tour guide it is not unusual for the islands water supply to be cut at different times of the day dependant on which side of the island you are.
The hotel complex has an age old ongoing land lease issue, so rex resorts are seemingly unwilling to invest heavily in the hotel at the moment, there is however a reactive maintenance programme in place, whilst we stayed The sea grape grill area had replacement servery area, one of the honeymoon cove suites also had a replacement A/C unit changed out. Our room fridge went "belly up" and lost all is gas charge one evening, after ringing reception within half an hour the mainterance guy had come round, assertained that it was unrepairable and got us a repalcement fitted, you cant ask more than that for service.
John, the current manager has aspirations to have A/C ifitted in ALL the rooms, a plumbing system and electrical service all upgraded/ repaired/replaced to make fit for purpose. I wish John luck with this and hope it happens soon. I hope he sticks with the just ONE TV on site, thats what makes this hotel a holiday (only my personal view). I hope that when all this investment happens rex resorts dont throw the prices sky high. The hotel currently has a good percentage of returnees and I would hate to see the hotel lose trade with a big price increase, which could result in staff positions in jeopardy.
All four beaches are still as good as ever, yes they are all PUBLIC beaches, It don't say they are private, so you can expect locals/ horse riders (royal palm beach) / cruise visitors (dependant on season) to be there too, however with four beaches there is plenty of room. Yes, some of the beach loungers on eden beach are a bit passed their sell buy date and some maybe not fit for purpose anymore, I counted 52 loungers just on eden beach alone, with the usage whilst we were staying of around six couples. Yes there were one or two locals who engaged conversation, but where not rude, lewd or pushy, did we feel safe - yes of course.
Whilst we holidayed, the murderer Avie Howell had escaped from prison, it did appear that there was an increased security presence at the hotel, until he was found and shot dead.
Even out of main season the hotel gardeners and beach cleaners are busy keeping the whole area tidy.
This time of year Mozzies, sand flies and biting ants are prevalent, we did not bother with deet or anything else this time even though we bought them with us, yes we got bitten, although not severely.We have tried all before and it appeared that the more stuff we tried the more we would get bitten. I think it is just the luck of the draw.
I read of someone moaning that the grass was being cut at 6AM, when does the reviewer suggest the lawn is cut, during the day, when people want to use the area with the sun loungers and quietly read, during the evening where there is a good chance that all the MOZZIES will get disturbed, get annoyed and bite(especially at a time when they are most active).!!!!!
As a recommend, if you fancy getting off your sunlounger, do the Antigua adventure extreme tour well worth the trip and knowledgable crew. Best bit for us was sting ray city (best done when there is not a cruise boat on the island as the sting ray city part of the trip can be busy).
What was interesting was seeing "Sandals" resort from the speedboat looking at the beach. Denise(my wife) and I looked at each other and just said together "No, not for us" thank god we are at Hawksbill !!
A trip into St Johns is a must to see life as a local as well as a tourist,all within a short walking distance.
Some of the rooms within the hotel have a kettle, for us Brits, who like a cuppa in the morning (suggestion - take your own t-bags) and some of the rooms have a coffee maker, for the American/Canadian market,who I believe generally prefere coffee in the mornings. I am sure that if your required appliance is not in your room then the reception will be only too pleased to assist you, if asked.
All in all we had another, lovely, relaxing holiday, met some lovely guests, were served by some lovely staff, read loads and chilled out.
Each time I write a review I say "Do you research", rather than moan about your holiday afterwards, this way maybe a more positive holiday experience can be had by all.
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- Also Known As:
- Hawksbill By Rex Hotel St. John`s
- Hawksbill Antigua
- Hawksbill By Rex Antigua
- Hawksbill Hotel Antigua
- Hawksbill Beach Resort
- Hawksbill Resort Antigua
- Hawksbill By Rex Resorts Antigua/Saint John Parish