My husband and I just returned from our honeymoon at Jumby Bay. When we first arrived we were impressed at the room size and amenities. We had a huge one bedroom suite that was really charming. That's pretty much where the charm ended. The service and food at this resort are truly substandard. I'll start with the food. They advertise that there are 3 different restaurants, however when you arrive you realize that the beach bar and the verandah are basically the same restaurant, one open during the day, the other at night. Also, their supposed upscale restaurant "The Estate House" gets boring fast as the menu does not change much from evening to evening. In addition it is closed 2 days out of the week at which time you are forced to eat at the Verandah. On top of that, there are nights that the Verandah does not serve menu style rather it has a buffet which is stocked with mostly inedible food. There were times where I looked at the buffet and started to wonder why i was paying $1300 a night to eat at a waterfront Sizzler (calling it a sizzler is a compliment, by the way). In their defense the breakfast and menu style lunch at the verandah and beach bar are pretty ok; what you would expect from a 3 star all inclusive - NOT A 5 STAR, AND NOT AT THIS PRICE.
This hotel advertises itself as a 5 star. It is truly a 2-3 star at best. The next gripe is with the service. You must appreciate that this is a VERY small resort. Meaning that the staff to guest ratio is pretty good. When we were there, there were probably 50 guests in the entire resort and 20 guests on the beach at any given time. There were 2 bar men at the bar at all times but not at any time did anyone come up to us or any other guest and ask us if we would like a drink. If you wanted a drink you had to walk up to the bar and ask for it. At any other 5 star, there are waitstaff coming up to you constantly to see if you would like a drink. The service at the restaurants was average.
Like another review said, this place would be acceptable at $500/night, but at this price the service and food quality leave much to be desired. We were supposed to stay for 12 nights, but after 4 days of the awful service and awful food the thought of staying any lonnger was unbearable so we decided to take our business elsewhere.
In short there is nothing unique about Jumby Bay to justify the outrageous price
- Official Description (provided by the hotel):
- A 300-acre private island located just two miles off the coast of Antigua, Jumby Bay, A Rosewood Resort casts a spell of serene enchantment. A naturalist's haven that plays host to a variety of wildlife a midst the tropical foliage and pristine, white sand beaches, this all-inclusive hideaway is recognized world-wide as a private island resort paradise. With 40 luxurious resort rooms and suites, and a host of privately owned residences, Jumby Bay's exemplary hospitality is something that has long been lauded by the Caribbean's most discerning travelers. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Evoline ltd, Orbitz, getaroom.com, Travelocity, Hotels.com, HotelsClick, Hotwire and Cancelon so you can book your Jumby Bay, A Rosewood Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jumby Bay, a Rosewood Hotel St. John`s
- Jumby Bay Antigua
- Jumby Bay, A Rosewood Resort Antigua/Saint John Parish