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“Very Relaxing, Highly Impressed”

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Jumby Bay, A Rosewood Resort
Ranked #1 of 15 Hotels in St. John's
Certificate of Excellence
Connecticut
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
“Very Relaxing, Highly Impressed”
Reviewed December 24, 2007

We stumbled across Jumbay Bay on the internet and booked out trip 3-4 months in advance and I can honestly say we did question if what we saw was really what we were going to get...Jumby Bay highly exceded out expectations numerous times. The staff was very personable and helpful, the food was fantastic. We did have a problem w/ our A/C one night but we called the Front Desk and within minutes the maintenance staff was there and fixed the problem. The main beach absolutely beautiful, Pasture Beach very secluded. We would highly recommend the private dinner on the beach. Your own Chef and wait staff, candles, flowers, moonlight, all right on the beach. Well worth it. The food at both the Estate House and the Veranda were excellent from the service to the atmosphere. Our room was just perfect. Snorkling on at Bird Island was another nice day. Lots to see. Sunset tour of the island was also perfect.
Our trip lasted 6 nights but when we return we will definately stay much longer. The time of the year was good as long as you like the heat. No jellyfish and lots of starfish. This is definately a place for an adult getaway. We would recommend this trip to anyone....and have. We haven't stopped talking to our friends and family about since we returned home.

  • Liked — The room, food, staff and beaches.
  • Disliked — having to leave
  • Stayed July 2007, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
17 Thank connecticutbeachbums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Puerto Rico
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 19, 2007

Arriving to a destination by boat, always makes the experience more exciting. Such is the case with Jumby Bay. Upon arrival at Antigua's airport, you are met outside customs by the welcoming staff, that escort you to a car for the brief 5 minute ride to the pier. A swift 10 minute boat ride later, you arrive into the brillant blue waters of Jumby Bay. Waiting on the pier are a host of staff, who graciously offer a cold towel and an even colder drink.

We are 4 best friends from college, who have traveled together for many years. Once a year, we leave husbands, children and family behind, for a brief return to younger days. This was possibly our best vacation to date. Our room was a 2-bedroom suite in a rondavel. The rooms are wonderful - large comfortable beds with luxurious linens and fluffy duvets. Lots of closet space, robes, slippers, great A/C and quite simply - the best hotel bathrooms ever. There are 2 separate sinks with lots of counter space, an indoor shower with water pressure to knock you over and the best feature - the outdoor shower! A palm tree grows in the midst of the area with wood planking covering cool river rocks and stones. The Rainshower and the Lady Primrose amenities delight the senses.

Days were spent with bikes rides, water skiing, snorkeling, dipping in the pool, walking past the well-equipped fitness center, shopping in the little boutique, but mostly...doing absolutely nothing but lolling on the perfect beach. The sand is the softest white, the water the clearest blue...we could hardly tear ourselves away.

Breakfasts were wonderfully served by a staff that we cannot praise enough. Guided by Adelza, Letitizia and Agnola and a host of others, offered smiling, friendly service. All the girls made a point of calling us by name and remembering our favorite things. A buffet of cold items includes the freshest of fruits, sinful pastries, yogurt homemade on Antigua and cereals. Daily, a different tropical juice is offered, as well as a menu of Eggs Benedict, smoked salmon with all the trimmings and banana pancakes.

Lunches were a great buffet of a chilled soup, always a fish, steamed vegetables, crisp salads and the best Ceasar salad, tossed to order with fried onions and crispy oven croutons. You can also order from the menu, with a myriad of choices...burgers, sandwiches and entrees using local ingredients. Chilled Chardonnay and Sauvignon Blanc always make lunch a more enjoyable repast!

There's a beach bar, situated in the middle of the beach and James and Shelley will prepare a frozen concoction of your preference. The staff will pass by your lounge chair with chilled bottles of water, frozen fruit and ice cream in the afternoon. You can take the hotel's water taxi to Antigua and enjoy the island and other activities, but we opted to remain at the resort, swimming in the crystal Caribbean and leaving the beach only when the sun had set over the hills of Antigua in the distance.

Evenings were spent with dinner at the Estate House. In season, the Verandah is also open for dinner, but during our stay, we dined each evening, except for Sunday, at the Estate House. Wednesday was the General Manager's cocktail reception, followed by a six course tasting menu, served with wines to complement each course. The General Manager, Carlos, greets everyone and you are made to feel like a guest in his home by his genuinely warm and welcoming demeanor.

Cocktails were served each evening in the bar of the Estate House, a restored plantation with beautiful palm tree murals adorning the walls. The dinner menu offered soups, salads with interesting ingredients as local pumpkin, entrees such as Chateaubriand for 2, lamb wrapped in bacon, fresh fish, all exquisitely prepared by the Executive Chef, Eric. The Director of Food and Beverage, Jacco, was a wealth of information about the offerings of the menu and all his resort has to offer. Homemade desserts, ice creams and mini cakes and sweets finished our meals. The food is truly exquisite!

The perfect end to our stay was on a Sunday night, which happened to be my 49th birthday. The resort hosts a magical night on the beach, complete with tiki torches and candles along the water and a tantalizing buffet of grilled lobster tails, shrimp, chicken, wonderful salads and a grilled Bananas Foster for dessert.

Although the majority of guests were couples celebrating a honeymoon or anniversary, we found it to be the perfect place for 4 friends. We met a group of sisters from Britain and a few families and realized the resort is really ideal for anyone wanting to get away from the stresses of daily life. Would we return - in a heartbeat!

  • Liked — The amazing beach and rooms!
  • Disliked — Departing!
  • Stayed November 2007, traveled with friends
    • Value
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Helpful?
29 Thank tigerbeaubuddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houston
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 8, 2007

My husband and I just returned from our incredible honeymoon at Jumby Bay. Although we booked the trip through a travel agent, we did all of the research on our own and made a great decision by picking this resort. We wanted a smaller, more secluded resort and that is exactly what we got. It is definitely a 5 star property and everything was excellent; the food, the service and the rooms.

We stayed in Rondavel #3 and it was perfect. It was in a great location, as we were close to the Estate House, the beach and the pool. Definitely recommend the rondavels!

There are just enough activities to do and the beauty of the island is the best part of it all. It is very romantic and serene and I highly recommend it to honeymooners. We're already trying to figure out when we can go back next. We met a couple there that was on their 5th trip to Jumby Bay.

This trip definitely exceeded our expectations and everything was incredible. The pictures of the resort are just as pretty or prettier in person! Most amazing place we've ever been!

  • Liked — The staff (Stratty was our favorite bartender) and beautiful beach.
  • Disliked — Nothing
  • Stayed October 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
10 Thank mmsHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 9, 2007

My fiancé and I stayed at Jumby Bay for 3 nights in Aug this year. Being an all inclusive hotel, we were not sure how good the hotel would be, but were very pleasantly surprised.

We arrived at the Jetty and were whisked away on a boat to the small island where Jumby is the only hotel on the island. From the moment we arrived, we had the most wonderful time. The beach is beautiful and spacious, there are hundreds of star fish in the water, something very unusual. The service on the beach very good, we always had water on hand, and the cocktails were wonderful. We were very pleasantly surprised to see that although this hotel is 'all inclusive'' they do not cut any corners. The food is plentiful and fantastic. The range of drinks is exceptional. The staff were very friendly, especially the bar people. It was my partner's birthday and on request they arranged for a lovely bottle of champagne and chocolates to be brought to the room (and there was no charge on the bill when we left). If you are worried that you will be too far from everything on Antigua, don't be, as the ferry (5 min ride) leaves every hour).

Negatives: The room is a bit outdated for this type of accommodation now days, but in general it was very good. Also the limousine drive from the airport to the hotel is far too expensive, $25 per person, for a 5 min trip, so take a taxi from the airport if you can. These were the only negatives however, I highly recommend it!

  • Liked — The quality of 'all inclusive'
  • Disliked — The charge for taxi ride from airport
  • Stayed August 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
16 Thank WENDY01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerset
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 4, 2007

Having read the reviews on trip advisor before we departed, we were quite concerned about where we were going. Having now been, I can see that certain areas need improvement but overall the holiday more than met my expectations.

Our room was fabulous, an upgrade to the one we actually paid for, with fully working air conditioning. It was room 3 which was in a perfect location and had everything we desired. A TV would have been good to watch the news about Hurricane Dean but overall you don't need one.

The hotel staff we excellent, especially Darren and Jenny from the bar - excellent company if you fancy a laugh and a few stories about Caribbean life!

Jumby bay is a beach holiday, and could do with a little more entertainment in the evenings, but overall it was paradise.

The one aspect that does need improvement is the food! Breakfast and lunch are nice, but lack change on the menu. The evening meals lack change on the menu, and is far to rich for the weather and for those who do not like complex meals. If the food had been different we would have given the hotel an excellent in terms of ratings.

Overall its wonderfully peaceful, beautiful beaches and you may bump into one of two movie celebraties as we did!

  • Liked — Employees, Privacy, Peacefulness
  • Disliked — Food, lack of evening entertainment
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
10 Thank sooty2509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 27, 2007

Second visits to a place you loved can be a disaster....not so Jumby Bay! The second time was just as brilliant...perhaps more so because it lived up to our every expectation. Yes the air conditioning isn't brilliant....but I wouldn't swap it because you'd lose the shutters and perhaps the desire to open all the doors - then you'd miss the birds and the sounds of the sea. The food might not be michelin starred but the staff more than make up for it...Stafford, Jenny, Maureen, the sommelier ( sorry name eludes me) Darren and the other staff are just brilliant. Hopefully the new management team, who are really trying hard will keep them. New improvements promised ....but please don't lose the sense of peace and the somewhat quirky boutique side which hopefully will keep the people who can't manage without TV, chain hotel sameness, keys or AC away. For the beach alone we'd return and wave at the poor souls leaving from the airport....rock on JB!

  • Liked — Everything
  • Disliked — Nothing
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank schoolwillow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 9, 2007

I am an avid traveler and have stayed at many places, both good and bad. With high or low expectations, we have always known what we were getting into by staying at any of the hotels/resorts that we have been to. We have recently returned from our honeymoon at Jumby Bay Resort. I must say, the sunsets are spectacular. Most of the hotel staff is just as friendly and eager to try to be helpful. However, as a bride on my first-class honeymoon, I have never experienced any stay as atrocious as this place was. The all-inclusive price that we paid for this time was a waste of our hard-earned money and feel that I have been taken for a sucker. For a Rosewood Resort, this is by far unimaginable, but true. (I can say this because I have stayed at several of their other properties and this one is the WORST). This particular resort definitely misleads the public. Our A/C quit working on the first night after arrival and the "help desk" did not seem eager or concerned that we have no A/C. They did not try to relocate us into a room with working A/C. The food, for a 4 or 5 (and I say that with a very loose tongue), was not edible. The fish the kitchen cooked should have been perfect (being surrounded by water and being a natural food source), I could not even swallow the fish without the use of a glass of water. The staff and management were at odds with each other and this was a reflection in which the guests were able to see first hand. The “spa”, again a term used oh so lightly, was not a spa per se. I wanted a pedicure and was willing to pay the high price because I was after all, on my honeymoon at a world-class resort. There is no place to give a manicure or pedicure except in your room. This would not work because we had no A/C. They gave us the option to use the small 6'x3' massage room (little lighting in here). The “spa” pedicurist came in, and gave me the worst pedicure I have ever seen. (I even ended up with an infection because of the non sterilization of the tools, which I was unaware of at the time). Not only did she NOT give me a "spa pedicure", but the company sent over a new mother who was lactating the whole time. I was overcharged and the hostess desk stated that was my fault when I went to inquire about the charges. This resort gives a free snorkeling trip 2-3 times a week, which is nice. However, at this particular time of our stay, when they took us to a specific site, it was jellyfish migration season. The driver of our boat said, "Watch out for the jellyfish". Now, why would a 4-5 star resort take their guests to a site that is known during this specific season, that it is jellyfish season? All the guest that were aboard the boat that day went into the water and less than 15 minutes later, we were all on shore wanting to go back to the resort. The driver of the boat would not oblige right away. The only true service that was impeccable was the bar staff. I only hope to inform people. Don’t even bother with this resort. I had never been so elated to leave a vacation spot as I was on my honeymoon. Needless to say, if you do read this, I implore you to look elsewhere; perhaps Little Dix Bay in Virgin Gorda. (Yes, it is a Rosewood Resort, but you will be highly impressed and will continue to go back for years to come).

  • Liked — Leaving
  • Disliked — The food and rooms.
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
46 Thank dydbrunet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jumby Bay, A Rosewood Resort

Property: Jumby Bay, A Rosewood Resort
Address: Jumby Bay Island | P.O. Box 243, St. John's, Antigua
Phone Number:
Location: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in St. John's
#1 Top resorts Hotel in St. John's
#1 On the Beach Hotel in St. John's
#2 Romantic Hotel in St. John's
#2 Family Hotel in St. John's
#4 Business Hotel in St. John's
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumby Bay, A Rosewood Resort 5*
Number of rooms: 40
Official Description (provided by the hotel):
A 300-acre private island located just two miles off the coast of Antigua, Jumby Bay, A Rosewood Resort casts a spell of serene enchantment. A naturalist's haven that plays host to a variety of wildlife a midst the tropical foliage and pristine, white sand beaches, this all-inclusive hideaway is recognized world-wide as a private island resort paradise. With 40 luxurious resort rooms and suites, and a host of privately owned residences, Jumby Bay's exemplary hospitality is something that has long been lauded by the Caribbean's most discerning travelers. ... more   less 
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Also Known As:
Jumby Bay, a Rosewood Hotel St. John`s
Jumby Bay Antigua
Jumby Bay, A Rosewood Resort Antigua/Saint John Parish

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