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The Parkway Hotel & Spa
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Reviews (1,241)
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Reviewed April 7, 2014

Welcoming, helpful staff. Clean rooms with comfy beds. Great, clean leisure facilities including warm pool. Tasty breakfasts with plenty of Welsh touches. Good food overall with plenty of choice. Restaurant/bar food always busy due to popularity with locals but this is a good thing as allows hot, fresh food. Separate residents lounge with big screen tv and plenty of games which could be borrowed by guests. My son was made to feel very welcome by all staff. Thank you.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with this hotel
Thank 3boystoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this reviewResponded April 12, 2014

Dear 3boystoo,

Thank you very much for posting your review.

We are so pleased you found our hotel to be lovely and friendly, we pride ourselves upon providing a welcoming atmosphere and Its always great to receive feedback highlighting our dedicated team of staff.

Your comments are very much appreciated and thank you for sharing them. We look forward to welcoming you back to our hotel in the near future

Best wishes

Kerry Jennings
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2014

We stayed here while attending a relative's wedding. The hotel is very impressive, particularly the open plan reception area and bar/lounge. Unlike most upmarket hotels, the bar and restaurant area seemed very lively and obviously attracts local custom as well as hotel guests. The rooms are well kitted out, with good bathroom facilities and good quality beds and tv. Everything was working and clean, although the décor is a bit chintzy. Soundproofing was fantastic, we didn't hear anyone else.

We had food with the wedding guests which was great quality and service was fantastic. The restaurant menu looked high quality although priced accordingly. Drinks at the bar are around the price you would expect in a 4* hotel. We didn't have breakfast as we had booked a rate without it and it would have been rather expensive, however you can book inclusive rates.

There is a pool and spa which we didn't get a chance to visit as we were busy for the weekend.

  • Stayed: April 2014, traveled with family
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Thank francophile099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this reviewResponded April 12, 2014

Dear francophile099

Thank you very much for posting such a wonderful review of our hotel.

We are delighted that you enjoyed the wedding you recently attended here at The Parkway. Your lovely comments regarding the food and service really are very much appreciated by our entire team of staff.

Thank you for sharing your feedback and we hope you to see you again in the near future.

Best wishes

Kerry Jennings
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2014

  • Stayed: April 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 3, 2014

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed April 3, 2014

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western GB
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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