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“Excellent”

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The Parkway Hotel & Spa
Ranked #1 of 2 Hotels in Cwmbran
Certificate of Excellence
Northampton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent”
5 of 5 bubbles Reviewed June 29, 2013

This is a top class hotel. The facitities were excellent both in the room and elsewhere in the hotel. Ideal for park and ride if you want to visit Cardiff and within easy reach of the Brecon Beacons and Dare Valley. I don't think anyone will find fault whilst staying here. The breakfast is one of the very best.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review, July 8, 2013
Dear David O,

Thank you for posting such a wonderful review of our hotel on Tripadvisor. We are delighted you liked our hotel and your lovely comments regarding our facilities and our Welsh Breakfast really are appreciated.

We sincerely hope you stay with us again and we look forward to welcoming you back to our hotel.

Best wishes

Kerry Jennings
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,006 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Wiltshire
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed June 21, 2013

Had a four night stay at the Parkway and the staff are just the tops. Nothing was too much trouble and the room was very nice and had everything we needed. The food and bar were both very good with lots of sitting area and a nice residents lounge area.

One little secret, a short walk out of the hotel, left up a quite lane, is the Five Blackbirds, good welcome and nice selection of beer, they even had Doombar!

Room Tip: No lift so ground floor rooms are good for oldies!
See more room tips
  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PensionerWiltshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review, June 28, 2013
Dear Pensioner Wiltshire,

Thank you very much for posting your review on Tripadvisor.

We are delighted you enjoyed your stay with us, your lovely comments regarding our staff and the food in our lounge really are very much appreciated.

We sincerely hope you stay with us again in the not too distant future.

Best wishes

Kerry Jennings
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abergavenny, Wales, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 20, 2013

I attend a business breakfast once per fortnight at the Parkway and I've always found the facilities very good and the staff friendly & helpful. Cath is brilliant if any last-minute changes/requests are made.
The buffet breakfast in the restaurant is fantastic, with an excellent selection of good food available. The hotel has recently changed management and there has clearly been massive investment and effort made to improve the hotel and it's surroundings. Great stuff!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Gareth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review, June 21, 2013
Dear Gareth P,

Thank you very much for posting such a wonderful review of our hotel on Tripadvisor.

We are delighted you are enjoying your fortnightly breakfast meetings with us and that you find our staff helpful and friendly. Your kind comments regarding our Welsh Breakfast are very much appreciated.

We look forward to seeing you next week.

Best wishes

Kerry Jennings
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cwmbran, United Kingdom
2 reviews
5 of 5 bubbles Reviewed June 18, 2013

We held a conference at the hotel. Excellent service on the day and help with setting up. Cath was very organised and happy to assist with queries and minor changes to the day. An excellent day! Thank you Cath and the team.

  • Stayed June 2013, traveled on business
    • Service
Helpful?
Thank Emma T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review, June 20, 2013
Dear Emma T,

Thank you very much for taking the time to post your review on Tripadvisor.

We are delighted you were pleased with our conference facilities, and that you found our staff to be helpful and efficient during your event.

We sincerely hope you book another conference with us and we look forward to welcoming you back to our hotel in the near future.

Best wishes

Kerry Jennings
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
blackwood
Level Contributor
93 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed June 17, 2013

Spent the weekend here for wedding we attended. Vey pleased with the standard of hotel, facitilies and grounds.
Didn`t do the spa thing but wished i had as it looked very inviting.
Hotel is set in very spacious grounds, rooms are very good in a low rise set up where you wont have problems getting a good nights sleep.
Easy acces to M4 where you can visit cardiff if you please.
Hotel is set away from any pubs, shops or any other resturants so you will have to drive or take taxis if you feel the need to get out.
Would recommend a visit and certainly go back.

Room Tip: I would use one of the booking websites to book such as booking.com, or hotels.com as you get a much...
See more room tips
  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GerwynBlackwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review, June 29, 2013
Dear Gerwyn Blackwood,

Thank you for taking the time to post your review on Tripadvisor.

We are so pleased that you enjoyed your recent weekend stay with us, your kind comments regarding our facilities and grounds are very much appreciated. We hope you able to try our excellent Spa the next time you visit our hotel.

Best wishes

Kerry Jennings
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newport, Wales, United Kingdom
1 review
4 of 5 bubbles Reviewed June 15, 2013

We held a two day conference at the Parkway for over 125+ each day, everything was well organised and ran smoothly thanks to Cath and her team. Delegates commented on the quality of the lunch and the helpfulness of the staff.
Nothing is too much trouble and last minute 'amendments' are handled with such ease and a smile.
Thanks Cath and team, we will be back again next year!

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Gaynor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
merthyr tydfil
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed June 15, 2013

Best nights sleep ever in a hotel. Bed was extremely comfortable as were the pillows. Lovely, clean hotel. Decor a bit old fashioned, but quite endearing. Lots of thought had gone into the extras, such as the biscuits, the toiletries, the dressing gown and slippers in the room. The fixtures were also good quality. Only gripe for me was the lack of a lift, especially when your luggage is heavy. The staff were very efficient and friendly. The food in the restaurant was lovely, especially the dessert. I didn't use the leisure facilities, but they looked good too. Would definitely go there again, even if it was just for afternoon tea.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank melmerthyr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry J, General Manager at The Parkway Hotel & Spa, responded to this review, June 17, 2013
Dear Melmerthyr,

Thank you very much for posting your review on Tripadvisor. Your lovely comments regarding our food and the extra touches we put in our bedrooms are very much appreciated. We are delighted to hear that you wish to stay with us again.

I appreciate your comment regarding a lift, we are only 1 floor high with many of the bedrooms on the ground floor, we can arrange a ground floor bedroom for your next visit.

We hope to see you very soon.

Best wishes

Kerry Jennings
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Parkway Hotel & Spa

Property: The Parkway Hotel & Spa
Address: Cwmbran Drive | Newport, South Wales, Cwmbran NP44 3UW, Wales (Formerly Best Western)
Phone Number:
Location: United Kingdom > Wales > South Wales > Torfaen > Cwmbran
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Cwmbran
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Parkway Hotel & Spa 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Best Western Newport
Newport Best Western
The Parkway Hotel & Spa Cwmbran, Wales

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