This Premier Inn is very convenient for getting the train straight into Cardiff. The train station is a 5 minute walk away and as the end of the train line is at Ebbw Vale, the train is nice and quiet to get on here!
The staff here were very friendly from when we first checked-in until we left 2 days later, they were all very helpful and provided excellent customer service. The room was clean and had everything we needed. Our room faced the main road but we were not disturbed by any traffic noise at all.
We chose to have breakfast on one of our morning's here but unfortunately, the staff could not have been more different from the Premier Inn itself. Our breakfast was very poorly cooked and as there was a long delay on receiving it as well, we almost missed our train. When we returned from our stay, we did contact Premier Inn to complain which we don't normally do but we felt that we had spend £17 on breakfast with nothing to show for it. The customer service again was excellent in handling our complaint and gave us a voucher to compensate for our disappointment.
Overall, I would recommend this Premier Inn for a good value stay with convenient transport links into the centre of Cardiff.
- Official Description (provided by the hotel):
- Take in the breathtaking landscape of the South Wales Valleys at this spot beside the Brecon Beacons. ... more less
- Reservation Options:
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