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“Excellent!”
Review of Primrose House

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Primrose House
Ranked #2 of 11 Bruton B&B and Inns
Certificate of Excellence
Eastbourne, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent!”
Reviewed August 10, 2012

We had a great time staying at Primrose House. Devi & Helen were friendly and looked after us well from the moment we arrived. The food was great and the room was beautiful - we thoroughly enjoyed our stay here.

Stayed August 2012, traveled with family
Helpful?
4 Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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181 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
Cheltenham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 17, 2012

There is not a lot I can say really but excellent. From the moment I spoke to Devi on the phone to the moment we left on Sunday morning I found the hospitality very warm and welcoming. For the level of service and quality that you both offer I would have expected to pay upwards of £200 in a hotel. I think you have both got it spot on and if travelling in the area again would certainly stay with you if there were rooms available.

The rooms were amazing with very well thought out decoration and presentation. I would say that there had been some serious attention to detail with regards to the room and its facilities. We stayed in the King Alfred room.

The choice at breakfast was again 5 star with nothing to much trouble. The freshly cooked breakfast was wonderful Helen.

Helen and Devi make you feel more like friends than paying guests.

I have no negative points at all. All I can say to anyone reading this is book in you will not be dissapointed.

I will certainly recommend you to anyone that I know who is looking to stay in the area as this is excellent value for money.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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Helpful?
5 Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 16, 2012

We had such a lovely time staying with Devi and Helen, Primrose House is the best bed and breakfast we have ever stayed in. The rooms, food and location are second to none and then to top it all our hosts Devi and Helen felt like friends that we hadn’t seen for a long time but couldn’t wait to see again. It maybe listed as a four star but in our opinion 8 stars wouldn’t do it justice. We will definitely make it our number 1 destination next time we are in the area. Oh and by the way ‘Herbie’ is amazing, you need to visit to find out all about him... he was the icing on the cake for us.

Room Tip: No need to choose all the rooms are of the highest standard
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Fiona L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Romsey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 1, 2012

Arriving later than planned prior to a wedding we were given a very warm welcome by Dev and Helen. Being a windy day, I needed some hair grips to keep my hat on and Helen came to the rescue! Everything was to the highest standard and comfort. They even drove us to the wedding.
Having had a very comfortabe nights sleep, we then had a superb breakfast. The location was splendid, being on the top of a hill with lovely views over the surrounding counrtyside. Dev and Helen were fantastic hosts and we look forward to treating our daughter and son-in-law to a stay at Primrose House. Rae and Rosie

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Rae T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 27, 2012

This is truly a B&B that warrants five-star status. From the moment we arrived we were treated with the utmost courtesy, our luggage was taken from the car to King Alfred’s room, whom fortunately was away, while we were ushered through to the beautiful kitchen diner where upon our host Helen made us a refreshing cup of tea. With the house sited on top of a hill the views are amazing. The room had everything you could ask for and was spotlessly clean. My husband enjoyed full use of the gymnasium, which was very well equipped. The breakfast was up there with the best of the best everything was prepared and cooked to perfection. Hosts Devi & Helen have created a wonderful oasis in the heart of Somerset and I would not hesitate in recommending their establishment to friends and family. We hope to stay again soon.
Lord & Lady Spratt

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Steven S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 27, 2012

This is a truly lovely B and B which has all the luxury of a boutique hotel combined with the friendly hospitality of two wonderful hosts. Everywhere was spotlessly clean and decorated to a very high spec. All comforts and detailswere obviously thought of, which mark this beautiful home as a very special place to stay. An extremely comfortable bed, luxurious bathroom replete with toiletries, bathrobes and slippers, huge towels, fresh milk, biscuits and chocolate made our stay very comfortable. Coming home from a wedding to see that our room had been decorated for our anniversary was a very thoughtful details. Breakfast was delicious, with a great choice of fresh fruit, pastries, cereal, juices and cooked breakfast, from the full english made with high quality ingredients to smoked haddock and poached egg, which was splendid. Our only quibble was an alarm which went off at 6:30 am until 8:15, which meant that we did not fully enjoy the extremely quiet suroundings as much as we could have. I imagine this was an abberation (maybe a mobile phone somewhere, possibly a guest's) as Devi assured us this wasn't usual. We highly recommend this as a place to stay.

Clair and Steve

  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank Clair S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Primrose House, responded to this review, July 1, 2012
Hi Claire and Stephen, we are sorry for your interrupted sleep! We did in fact find the source of the alarm........one of the guests (unfortunately we discovered later that sadly he suffers with alzheimer's) had mistakenly set his alarm and did not know how to turn it off. This is obviously a very unusual situation and would hope that you would understand the circumstances.

Kind regards Devi and Helen.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 14, 2012

We thoroughly enjoyed our stay at Primrose House. We can only comment on the King Alfred room, but I must say, it was absolutely lovely. It is not often we leave our own home and find a bed as comfortable as our own, but we did so staying at Primrose House. A lovely sized room, where it makes a pleasant change to find that the king sized bed doesn’t dominate the space. Breakfast was delicious and prepared to order as well. We will definitely be returning should we ever find ourselves in the area again, and will be very happy to recommend it to family and friends. I’ve also been spreading the word that all good gardens require their own solar powered Herbie!

Room Tip: We stayed in the four poster King Albert room, and it was large and comfortable
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank geofflegg01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Primrose House

Property: Primrose House
Address: Primrose House Creech Hill Road, Bruton BA10 0QR, England
Location: United Kingdom > England > Somerset > Bruton
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 11 B&Bs / Inns in Bruton
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Primrose House 5*
Number of rooms: 2
Official Description (provided by the hotel):
Primrose House is a 5 STAR GOLD (with Breakfast Award) modern Georgian style property with 2 large en suite bedrooms. Situated 1 mile out of Bruton on top of Creech Hill, we have fabulous views over Stourhead and the Mendip Hills, coupled with the peace and quiet of the countryside. There is ample free and safe parking for up to 15 vehicles. A hearty full English breakfast awaits you with cereals, fresh fruits and more! Devi and Helen extends a warm and friendly welcome to all who visit Primrose House. ... more   less 
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Also Known As:
Primrose House Bruton, Somerset

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