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Mandarin & Mango Boutique Hotels
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Reviews (134)
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Reviewed December 28, 2008

The restaurant cater only for the people staying at Mandarin Boutique Hotel just 8 rooms, no kids and for these who will ring toreserve not many maximum they will take another 6 or 8 people..
The food is a realpleasure as it is something that is eaten with intervals,first the 4 different organic starters, then 2 hot starters, then main meal,with salad sweet or fruit,tea or coffee

1  Thank georgecharles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2008

My husband and I stayed at the Mandarin in sept 2008 for 10 days for our honeymoon.
There were good points and bad points to the hotel.

1. The rooms were absolutely stunning exactly as pictured with a huge king size bed and jacuzzi. There was also a lovely big walk in shower, with good water pressure and an abundance of hot water.

2. The decor in the lobby/kitchen was gorgeous really rustic and artfully put together, its not so much a hotel but a really big guest house.

3. The kitchen staff/ maids are really helpful and eager to please but they have very limited english so it made asking for even the most basic of items and requests very difficulty and frustrating. i.e(Dinner? Towel, Soap? were phrases they were not familiar with).

4. There is a resident dog (Pacha) who at first seems charming and fun but quickly becomes tiresome and irritating due to its lack of discipline. He runs amok across the grounds while you are eating, stealing and slobbering drool over your shoes and drinking from the pool.

5. Due to the high altitude the grounds were covered in wasps!
It made eating outside in the morning very unpleasant and with Pacha chasing them around your table and the pool area didn't equate to our idea of relaxation! Also finding dog hair in the pool wasn't very nice either.

6. Dinner was delicious and everyone had the same (all 5 courses of it, EVERY night) and took 2 hours get through from starter to dessert which became very restrictive as some evenings we only wanted a bite and then to retreat back to our room but it wasnt possible to modify the meal and trying to explain that to the cook was virtually impossible so we often went without to save the hassle.

7. There are only 8 rooms at the Mandarin which meant it was lovely and quiet but it meant that at dinner we felt obliged to talk to the other guests when all we wanted to do is enjoy our honeymoon privately and we felt that some were a little nosy and intrusive!!! ("Not coming to dinner this evening eh?" , "Didn't see you at dinner last night is everything ok?")

8. The hotel is very secluded and tranquil tucked away high up in the mountains away from noisy trashy Oludeniz with stunning views across Butterfly Valley. You absolutely need a car as its a 15 min drive down an steep winding and frankly quite dangerous road. Although there is a bus service that runs past the hotel which is always on time, a car in my opinion is more convenient or you will be restricted to time.

9. The management are patronising and lack adequate communication skills. My husband and I are seasoned travelers and are well aware of hotel procedure and etiquette. We were never informed of our check out time verbally nor found a satisfactory answer in the information booklet (12am?!)
As we weren't due to be picked up until 7pm and it was a small hotel we assumed we would be fine to check out later. We left the hotel at 10 am with the manageress waving goodbye to us if we were due to check out then there was no mention of it at all.
At 1pm ish we get a phone call insisting we come back to our hotel as we were supposed to check out at 10.30 and they wanted our room for another guest.
When we arrived we found they had taken our personal belongings and dumped them in a heap in the middle of the bed.
They had also gone into the cupboards and bathroom and moved valuable and delicate items and just chucked them onto the bed aswell!
We were so furious that we decided to leave right there and then even though we weren't due to be picked up until much later.
The manager was so rude and patronising that we weren't prepared to give them anymore of our money until an explanation or apology was made and we told her that we would settle the remaining bill through our travel representative as we weren't happy with the service that we had received.
When we got to Oludeniz town we were suprised to be met by the POLICE and taken into custody! After much embarrasment and stress we finally managed to explain and we were allowed to go but only after we paid the remaining bill AND a extra nights stay!!

Words cant describe how much that spoilt our otherwise beautiful and relaxing honeymoon. Turkey is gorgeous and the weatheris beautiful and we did lots of wonderful things but the hotel really put a dampener on everything. We wouldn't stay there again nor would we recommend it to friends.

  • Stayed: September 2008, traveled as a couple
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10  Thank ballerinagirl44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aysegulnakkas, owner/manageress at Mandarin & Mango Boutique Hotels, responded to this reviewResponded December 15, 2008

Check in and check outs are almost standard in every hotel and if as they stated they are season travellers they should know this..
Also we did not charge them any extra for the extra hours that they spend.
In the countryside flaura and fauna are something from the nature, nothing to do with high grounds.
No one was forced to eat the 5 course, you can ask just for either starters or main course, have it and go and enjoy your suite.
The story described is a bit different then what we have seen by this couple

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2008

We stayed at the Villa MANDARIN (situated in the hamlet of Faralya, away from the busy resorts but close to the popular Ölüdeniz lagoon) for 3 nights last May and I wish it had been 3 weeks !! We LOVED it !! It was wonderful ! MANDARIN boutique hotel is the nicest and most unique hotel we have ever seen or experienced. Everything was fabulous : from the magic, luxurious and spacious rooms (nice hand-carved furniture with some traditional Turkish touches, private jacuzzi, large balcony with sea views offering a very intimate and romantic atmosphere) to the excellent five course evening meals based on traditional Turkish recipes. An unforgettable time, topped with great quality of service & friendliness (very attentive staff, including Pacha the "funny" dog !). Besides from the hotel we could hear the sounds of the village life and it felt like at home. A small, sumptuous and charming hotel I would recommend to anyone visiting Turkey.

  • Stayed: May 2008, traveled with friends
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2  Thank anne_soAvion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2008

The best things about the Mandarin are that the hospitality and meals were the best by far that we had during our 11 days traveling in Turkey. This small hotel (a pension in the true sense) is a perfect spot from which to explore the quieter side of the Turquoise Coast. This latter has some of the most spectacular unspoiled beaches in the country - but they are accessible only by foot. Day trips by car are easily made to remarkable archeological sites such as Xanthos and others.

Not for the faint of heart, the hotel is located about 10 miles up a narrow winding (paved) mountain road with vertiginous fall offs. A rental car is highly recommended.

The rooms are comfortable enough though my one negative was that I would have preferred the $$ spent on the in-room hot tub (pointless) be used instead on better mattress and pillows.

If the careless cheap tourist development of what seems to be the entire Mediterranean Coast from Spain to Turkey puts you off, then Mandarin will be a welcome relief.

The owner/proprietors can be trusted to provide useful advice & recommendations regarding your visit, an important point for the self-directed, first time visitor to the area..

  • Stayed: September 2008, traveled as a couple
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2  Thank martin66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2008

We enjoyed our stay at The Villa Mandarin for the following reasons:

- The large rooms were delightful - huge comfy beds with lovely bed linen/ jacuzzi/ large bathroom with rain shower and fab terrace with great views

-The traditional Turkish meal in the evening - this was prepared with great care and always was wonderful (all 5 courses of it!!)

- The stay definitely gives you a more traditional Turkish experience away from the overly touristy and spoilt nearby Olu Deniz.

-The staff (although dont speak much English) were always really friendly and helpful

The reasons we wouldnt go back are:

-It was just too quiet for us, Although my husband and i would not want to stay somewhere noisy/ touristy we like to feel like we could go for a wander and be amongst other people. Once you are at this hotel you are a long way from the nearest town (Olu Deniz - a 15 min drive down a VERY steep windy road) and as you have a meal there every night you do feel slightly claustropobic.

-The swimming pool area was not great. I like to be able to relax with a book by the pool but there are no sun loungers - just mattresses on the floor. There are also lots of wasps so even if you did relax there you may well be plagued by them.

-It just felt too small to us and you felt like you were on top of all the other people staying there and as you were having supper together every night unless you were in your room you definitely feel you have to be sociable..

All in all we did enjoy parts of our 4 night stay but would not go back. I dont really want this review to put others off from going just to point out certain areas that may not appeal to some people. Im sure for some this place would be spot on!

  • Stayed: September 2008, traveled as a couple
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4  Thank hornes10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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