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Crystal Green Bay Resort & Spa
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Reviews (1,090)
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All reviewsanimation teamturkeythe salt water poolfood and beverage managerrifle shootingfamily roomfantastic holidaysnack barmini clubjet skiplenty of loungersthe general managerspent a week heremain restaurantkids discoreception staff aresalad
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Reviewed June 14, 2013

I stayed in this hotel 2 years ago but I still consider it to be the worst choice of my life. Since then, I ve become a member of trip adviser and some other web-sights and I painstakingly read all the comments in order not to spend a long awaited holiday in a dump like this one! I understand that 3 years have passed and maybe they have improved something, but still, I wont go there even for free!!!
The hotel is rated 5 stars... well, good for them, coz I rate it as 3 and a half. If someone disagrees, I can send you the links of 5 stars hotels)
So, 3 and a half, nothing fancy, we have changed 3 rooms before we have chosen the best fro the worst, the AC hardly working, awful smell of cheap food in the corridors,
the staff was neutral,
the sea reminded me a typical puddle, though the water was clean, I have to admit.
the food was another story- the restaurant which I can call a canteen only, run on the principle of not wasting anything- so unless guests are done with salads they will remain on display Monday, Tuesday and so on
I guess, if all you aim for is to booze cheap Turkish alcohol under the sun, that"s the place you need, or if it's your first trip to the sea ever and you are life standarts are low or just you have a nice character, so you don't really care where to live, but if you are looking for beauty,relaxation, decent holiday,don't repeat my mistakes
there were four of us, from different countries and backgrounds and everyone shared my opinion, so I really keep on wondering how people rate so high this hotel, just keep on wondering....

  • Stayed: August 2012, traveled as a couple
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7  Thank natalia-bel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

Beautiful hotel, fantastic food and lovely surroundings would recommend this to couples and families, the pics on the website do not do it any justice, it's peaceful and relaxing the animation team are excellent

  • Stayed: May 2013, traveled as a couple
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4  Thank JoyFamily73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

Stayed here for the first week in May 2013, we have never been treated so well in a hotel before. Every single member of staff were extremely friendly and could not do enough to make your stay enjoyable, we had a problem arranging our transfer back to the airport but Adem on reception spent a long time on the telephone until he sorted the problem for us.
The animation team were brilliant ( especially Mahdi and Mario )and worked really hard to entertain even though the season had just started with not many people there.
Excellent choice for a quiet location but only 30 mins to Bodrum if you want a more lively time.

Room Tip: Seaview room requested was lovely
  • Stayed: May 2013, traveled as a couple
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3  Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Absolutely beautiful hotel with fantastic friendly staff. Everything is avaiable on the resort including watersports, a la carte restaurant and entertainment. May is a low season so it was quiet but the hotel catered to all our needs. It's about 30mins drive from Bodrum a regular bus is available for 5TL. A taxi would cost you 120TL each way about £60 so don't make the mistake we did on our first night! Rooms are clean but basic and there was no WIFI during our stay much to our annoyance but other then that it was an amazing trip!! All inclusive, great value with beautiful gardens and a private beach.

  • Stayed: May 2013
    • Value
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6  Thank Funners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

We booked this holiday very last minute, booked on the Mon night and flew wed morning! We picked crystal bay out of a number of hotels by looking at trip advisor reviews but had to put this review on as we thought the others just didn't do it justice! The resort was under 30mins from bodrum airport which was great after the flight with two children under 4! When we pulled up outside the reception we immediately realised we had made the right decision to stay there, the reception was very grand, with marble flooring and cream leather sofas, the staff we re very friendly,welcoming and helpful! We were all inclusive and the food throughout the day was fantastic, there was a fresh variety of food every day ranging from salads, pastas, fish, meats and desserts! There are also a la carte restaurants there from which you can choose to eat Italian, Turkish or Sea food, we tried the local Turkish cuisine and it was marvellous! There are a few ppl who have put bad reviews about the animation team but they were fantastic, they worked from morning all through the nite and kept everybody entertained, there was one morning wake up call around 10am for about 5 mins just to say good morning and something in the day to play volleyball or darts, only once or twice a day, they were not loud and spoiling the holiday at all! Just doing their job! We also had a Turkish peel, foam massage and classic massage which was wonderful, the spa is beautiful and very relaxing! The whole complex is kept immaculate and all the staff are so hard working and do everything to make your holiday experience enjoyable! The rooms are cleaned everyday to an excellent standard, we cannot fault the place what so ever! There is a bus to Bodrum centre everyday, regularly throughout the day, so although the resort is pretty much on its own you can quite easily get around, out of our 11 days there we only ventured out one day, as everything you need or want is already on the resort! There is also a water park there which is great for the kids and the kids pool area has great slides to keep them entertained, theres also mini club for the kiddies! The beds were also very comfortable and you don't have to pay for any extras like safe or air con, they re all included! We will definitely be travelling back her again! x

  • Stayed: October 2012, traveled with family
    • Value
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11  Thank xxxsaraxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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