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“Lovely hotel”

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Crystal Green Bay Resort & Spa
Ranked #3 of 9 Hotels in Guvercinlik
Certificate of Excellence
Reviewed June 16, 2013

Lovely hotel, can't really understand the bad reviews. I came away by myself and was thoroughly looked after by all the staff reception, waiters and animation team. The views are amazing and the spa is out of this world. The down side only being the food, although i admit i only used the one restaurant and i have a very strict diet. Great place for families and couples.

  • Stayed: June 2013, traveled solo
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3  Thank Emma2500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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375 - 381 of 1,051 reviews

Reviewed June 14, 2013

I stayed in this hotel 2 years ago but I still consider it to be the worst choice of my life. Since then, I ve become a member of trip adviser and some other web-sights and I painstakingly read all the comments in order not to spend a long awaited holiday in a dump like this one! I understand that 3 years have passed and maybe they have improved something, but still, I wont go there even for free!!!
The hotel is rated 5 stars... well, good for them, coz I rate it as 3 and a half. If someone disagrees, I can send you the links of 5 stars hotels)
So, 3 and a half, nothing fancy, we have changed 3 rooms before we have chosen the best fro the worst, the AC hardly working, awful smell of cheap food in the corridors,
the staff was neutral,
the sea reminded me a typical puddle, though the water was clean, I have to admit.
the food was another story- the restaurant which I can call a canteen only, run on the principle of not wasting anything- so unless guests are done with salads they will remain on display Monday, Tuesday and so on
I guess, if all you aim for is to booze cheap Turkish alcohol under the sun, that"s the place you need, or if it's your first trip to the sea ever and you are life standarts are low or just you have a nice character, so you don't really care where to live, but if you are looking for beauty,relaxation, decent holiday,don't repeat my mistakes
there were four of us, from different countries and backgrounds and everyone shared my opinion, so I really keep on wondering how people rate so high this hotel, just keep on wondering....

  • Stayed: August 2012, traveled as a couple
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7  Thank natalia-bel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2013

Beautiful hotel, fantastic food and lovely surroundings would recommend this to couples and families, the pics on the website do not do it any justice, it's peaceful and relaxing the animation team are excellent

  • Stayed: May 2013, traveled as a couple
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4  Thank JoyFamily73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2013

Stayed here for the first week in May 2013, we have never been treated so well in a hotel before. Every single member of staff were extremely friendly and could not do enough to make your stay enjoyable, we had a problem arranging our transfer back to the airport but Adem on reception spent a long time on the telephone until he sorted the problem for us.
The animation team were brilliant ( especially Mahdi and Mario )and worked really hard to entertain even though the season had just started with not many people there.
Excellent choice for a quiet location but only 30 mins to Bodrum if you want a more lively time.

Room Tip: Seaview room requested was lovely
See more room tips
  • Stayed: May 2013, traveled as a couple
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3  Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 7, 2013

Absolutely beautiful hotel with fantastic friendly staff. Everything is avaiable on the resort including watersports, a la carte restaurant and entertainment. May is a low season so it was quiet but the hotel catered to all our needs. It's about 30mins drive from Bodrum a regular bus is available for 5TL. A taxi would cost you 120TL each way about £60 so don't make the mistake we did on our first night! Rooms are clean but basic and there was no WIFI during our stay much to our annoyance but other then that it was an amazing trip!! All inclusive, great value with beautiful gardens and a private beach.

  • Stayed: May 2013
    • Value
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6  Thank Funners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

We booked this holiday very last minute, booked on the Mon night and flew wed morning! We picked crystal bay out of a number of hotels by looking at trip advisor reviews but had to put this review on as we thought the others just didn't do it justice! The resort was under 30mins from bodrum airport which was great after the flight with two children under 4! When we pulled up outside the reception we immediately realised we had made the right decision to stay there, the reception was very grand, with marble flooring and cream leather sofas, the staff we re very friendly,welcoming and helpful! We were all inclusive and the food throughout the day was fantastic, there was a fresh variety of food every day ranging from salads, pastas, fish, meats and desserts! There are also a la carte restaurants there from which you can choose to eat Italian, Turkish or Sea food, we tried the local Turkish cuisine and it was marvellous! There are a few ppl who have put bad reviews about the animation team but they were fantastic, they worked from morning all through the nite and kept everybody entertained, there was one morning wake up call around 10am for about 5 mins just to say good morning and something in the day to play volleyball or darts, only once or twice a day, they were not loud and spoiling the holiday at all! Just doing their job! We also had a Turkish peel, foam massage and classic massage which was wonderful, the spa is beautiful and very relaxing! The whole complex is kept immaculate and all the staff are so hard working and do everything to make your holiday experience enjoyable! The rooms are cleaned everyday to an excellent standard, we cannot fault the place what so ever! There is a bus to Bodrum centre everyday, regularly throughout the day, so although the resort is pretty much on its own you can quite easily get around, out of our 11 days there we only ventured out one day, as everything you need or want is already on the resort! There is also a water park there which is great for the kids and the kids pool area has great slides to keep them entertained, theres also mini club for the kiddies! The beds were also very comfortable and you don't have to pay for any extras like safe or air con, they re all included! We will definitely be travelling back her again! x

  • Stayed: October 2012, traveled with family
    • Value
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11  Thank xxxsaraxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2012

Our booking was a last minute choice and we were so happy with our selection the Hotel/Resort was everything we could have hoped for the Staff were extremely welcoming and professional well turned out and friendly, we found the rooms to be comfortable with everything we required, the Buffet Restaurant served a varied choice of dishes which changed on a daily basis, on our last night we dined at the Italian A la carte restaurant and was very happy with all 6 courses.
I would happily recommend this resort to all types, couples on a restful break or families looking for a fun filled adventure, the setting and scenery are superb, we had a great time and were sad to leave

Room Tip: I would suggest a garden view rather than a sea view.
See more room tips
  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank michael h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalHotelsTR, Yönetici at Crystal Green Bay Resort & Spa, responded to this reviewResponded April 14, 2016

Dear Valued Guest,
Thank you for being our guest and for taking the time to share your review following your stay.
As Crystal Hotels Resorts & Spa, our best goal is renew with each passing day to higher level of service and praise to our quality of service. In this direction as a management, we believe that your valuable compliants, criticisms and suggestions will make a positive contribution in our work, or show us that we are on the right course.
We would like to inform you that your contribution has been sent directly after its publication to our management. Due to technical reasons, we are only now possible to inform you of the receipt of your review.
We hope that you will give us one more time your trust and we welcome you again in one of our hotels.
Best Regards
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crystal Green Bay Resort & Spa

Address: Meselik Koyu, Kuyucak Mevkii Nr:82, Guvercinlik 48200, Turkey
Phone Number:
Location: Turkey > Turkish Aegean Coast > Mugla Province > Bodrum > Guvercinlik
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 9 Hotels in Guvercinlik
Price Range: $66 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crystal Green Bay Resort & Spa 5*
Number of rooms: 291
Official Description (provided by the hotel):
Our hotel is constructed directly on the beach of Güvercinlik-Kuyucak Bay and is located only at 12 km from the Bodrum International Airport, and at 23 km from the city center of Bodrum.With its different architecture and the extraordinary beauty of the environment, offering a private fine sandy beach of 250 m length as well as a variety of pools and aquapark with 2 slides covering 973 m². The Hotel area of 50.000 m², total capacity of 291 rooms.In order to grant our guests a pleasant stay, our “All Inclusive” concept starts with a warm welcome to our guests upon arrival by offering them Turkish traditional sweet called “cezerye” and a glass of Turkish sweet fruit drink called “sherbet”. We continue with showing our traditional Turkish hospitality, including a wide range of food and drinks until 24:00 and hereby we aim to guarantee 100% happiness and satisfaction.There is fully equipped SPA health and beauty center (skin and body treatment). 129 rooms have direct sea view, 162 rooms have garden and forest view, all rooms with balcony. They are comfortably decorated and designed for a superb holiday stay. Room amenities: laminate floor, key-card system, safe box, LCD-TV with satellite broadcasting and music channel, split air conditioning, fire detector, mini bar and direct dial telephone. Bath amenities: shower, telephone, hairdryer and 220 volt electricity supply. Non smoking and handicapped rooms are available. ... more   less 
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