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“great beach and location” 4 of 5 bubbles
Review of Palm Grove

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Palm Grove
Ranked #1 of 1 Hotels in Vaimaanga
Certificate of Excellence
wales
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“great beach and location”
4 of 5 bubbles Reviewed August 15, 2011

We stayed for 2 nigths in a beach bungalow and it was such an idyllic loaction, the bungalow was good, private with all amenities, and it was a low key kind of place, not too big, staff nice, and overall fully met our expectations. There was an almighty storm on the first night and the next day, a bit scary, but died down but spolit the next day's sun lounging! but the bus into the main town is so convenient and we visited the market which was really interesting.
It was quite expensive but has to be comapred to other places in Raro - Cooks are more expensive than say, equivalent for what you would get price-wise in Europe. Breakfast was loads of fruit, cereals and toast and was included. We had a meal one evening which was ok. Late checkout to 3pm was an extra 120 dollars.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank pobol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalmGrove, Owner at Palm Grove, responded to this review, August 16, 2011
Kia Orana pobol,

Thank you very much for taking the time to leave a review of Palm Grove! We really appreciate your comments and we're very happy you enjoyed your stay with us. I just wanted to clarify our late check out fees for the benefit of other TripAdvisor readers.

Palm Grove offers guaranteed early check in (from 6am) and late check out (until 6pm) when prebooked; the cost is 50% of the nightly rate. For guests that request a late check out once they arrive at Palm Grove (non-guaranteed), we offer a reduced rate if late check out is available. The reduced rate is based on the price of the room category and costs between NZ$75 and NZ$120 and gives you use of your room until 6pm. Quite often, if available, we will extend the late check out time until the guests depart for the airport at 9pm or later for no extra charge.

Please don't hesitate to contact me directly should anyone have further queries regarding our early check in and late check out policy/pricing.

Kind regards,

Betsy Eisler
Palm Grove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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513 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (190)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 14, 2011

We were picked up by Nga at the airport after midnight and from the greeting we received we knew we had picked the right place! Palm Grove is everything they advertise and nothing is to much trouble. Joanne, Nga and all their fantastic staff make you feel so welcome and relaxed. We stayed in a beachfront bungalow, so much character and well maintained. The beach has to be seen to be believed. Picture perfect! Friday night Happy Hour and Sunday Night BBQ should not be missed. This was the best place to celebrate our 30th Wedding Anniversary. A trip to be remembered forever. Can't wait to return, sooner than later, we hope. Meitaki ma'ata.

Room Tip: A beach front bungalow gives you the best South Pacific holiday
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KrisLisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 31, 2011

Palm Grove is a perfect place to stay with small children. We had the three-bedroom bungalow and self-catered, bringing both our own food from NZ and using Wigmore's Supermarket just a few hundred metres up the road. The bungalow was well away from other accommodation so we didn't have to worry about how much noise the kids made! Our week consisted of moving between our bungalow, the beach and the pool. We looked at a few other spots to swim, snorkel and make sandcastles but nothing was as good as the beach right on our doorstep! Everything is provided, including beach towels, kayaks, snorkelling gear and toys for the kids. The Friday night Happy Hour is a really nice touch. Jo-Anne, Nga and all the staff there are amazingly friendly and helpful. We highly recommend Palm Grove for a family holiday and hope to come back again one day. For light sleepers I recommend packing ear plugs as the local rooster population starts up very early in the morning!

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank southsidemum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 29, 2011

This was our forth stay at Palm Grove. We had three very relaxing weeks staying in one of the beach front Matenga Units, the same one we have had on our previous visits. The Palm Grove team again made our holiday special. From dawn to dusk and into the night we received the same great service that we have experienced before, which is one of the main reasons we return. Best location, Best beach, Best value and most of all the Best people. Already planning our next visit.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maree_mike_nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
6 reviews
3 hotel reviews
4 of 5 bubbles Reviewed July 26, 2011

I had read the reviews here, both good and bad, and have to say that the Palm Grove replies are totally accurate and really shoot down any complaints from grumpy customers. Possibly a few of them were right but all I saw was proof that this is a great place and some people are just incredibly picky.

We stayed in a Garden Studio and found it lovely. It had everything we needed and the beach was only a minute away. And what a beach... Palm Grove must have one of the most beautiful stretches of beach in Rarotonga, it was stunning.

We didn't see much of the staff but when we did they were always helpful. The kitchen staff were especially lovely and we appreciated the complimentary breakfast - which was basic, but there was always the option of a cheap cooked breakfast.

No complaints here, we really enjoyed our stay and I'll be back when I win lotto.

Room Tip: Our newlywed friends had a beautiful beach bungalow and if you have the money it's worth it! But...
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  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JessR88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taranna, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 21, 2011

We booked online after asking for a quote for holiday, simple wedding and honeymoon (12 nights). We could not have been happier with the location, the service and the people. By the time we left we felt like family. This is a truly beautiful spot and from what we saw of the other resorts on the Island, the best. Thank you so much to Jo-Anne, Mata, Nga, the lovely lady in reception and her husband (who's daughter showed Janet how to dance) and the friendly ladies who maintained our bungalo on the beach.
Not to be missed are the Happy Hour on Friday nights ( the voices of Rose and Tan are so good they have to be heard to be believed) and the barbecue on Sunday nights (YUM). Thank you all WE WILL BE BACK.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SteveJanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
79 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed June 27, 2011

This resort surprised me. I wasn’t expecting the great personal service and perfect location of the beach bungalows. Mata, Jo-Anne, Mary, Paula and all the staff were wonderful! Staying here, you almost feel like family. I have to say the beach bungalow we had (B1) was great. It was the best placed, the shower was brilliant and the bed comfy. Just metres from the beach, with an outdoor shower to wash off the sand before you head inside. FYI, the beach bungalows are Adults only I believe, which made the experience that much nicer . Happy hour on Friday night was great fun with Tani and Rose performing many popular hits to dance to (or in my case, try to dance to). Everything you need is at the resort including scooters :o), there is a supermarket a short walk away as well. Full points ladies we’ll be back!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Matty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Palm Grove

Property: Palm Grove
Address: P.O. Box 23, Vaimaanga, Cook Islands
Phone Number:
Location: Cook Islands > Southern Cook Islands > Rarotonga > Vaimaanga
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Vaimaanga
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Palm Grove 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Set in the enchanting area of Vaimaanga on the stunning southern coast, Palm Grove enjoys the tranquility of one of the best locations on Rarotonga. 26 individual bungalows are scattered over 5 acres of landscaped beachfront and garden property. Bungalows are available in studio to 3-bedroom layout and feature kingsize beds, kitchen facilities, aircon, flatscreen TV, and private patio/balcony. Property amenities include our onsite restaurant and bar, swimming pool, guest BBQ, laundry facility, tour desk, and motorbike rentals. All guests receive complimentary daily tropical breakfast buffet and use of kayaks, snorkel equipment, beach chairs and beach towels. Welcome to Palm Grove, your private piece of paradise! ... more   less 
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Also Known As:
Palm Grove Hotel Vaimaanga
Palm Grove Rarotonga, Cook Islands

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