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162 - 167 of 281 reviews
Reviewed December 11, 2014 via mobile

First time staying here. Firt impression the hotel board is too small quite nervous but once enter the hotel premises, the friendly staff easy my worry away. Location is good by main road, easy to find restaurant and walking distancw to beach. The room quite small but very cozy and comfortable bed which is very important for me.
It has good wifi connection, separate cubicle for shower and toilet. Overall very recommended for budget an simple traveller or for business stay like me :)

Date of stay: December 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Venn_Wong
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Melky B, Manager at Ion Bali Benoa Hotel, responded to this reviewResponded December 18, 2014

Dear Ibu Venny,

We would like to thank you for choosing Ion Bali Benoa Hotel as your accommodation choice during your recent stay in Bali and for taking the time to share your positive feedback.

We are very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

Thanks again for your kind words. We all look forward to welcoming you again on your next visit to Bali.


Best Personal Regards,

Melky Bere
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 2, 2014 via mobile

Me and my husband visited Ion Bali Benoa in November. The hotel is very good. It is new and modern decorated. The staff is excellent, very helpful. Free transfer to Nusa Dua area. The only thing we didn't like was not working wi-fi in our room.

Date of stay: November 2014
Trip type: Traveled as a couple
3  Thank Colibri747
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Melky B, Manager at Ion Bali Benoa Hotel, responded to this reviewResponded December 3, 2014

Dear Valued guest,

Warmest Greetings from Ion Bali Benoa Hotel,

We would like to thank you for choosing Ion Bali Benoa as your accommodation choice during your recent visit to Bali and for taking the time to post your comment on TripAdvisor.

We are very pleased to read that you have had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel, The decoration in the room, furniture, services and found the location to be convenient for your needs.

It is encouraging to hear your feedback as our guest's satisfaction is our top priority.

I do apologize for the inconvenience which caused by wifi problem. For your information, we are almost done with the new installation for wifi. Soon there will be no more problem with wifi.

We thank you very much for your patronage and look forward to having you back again with us at our hotel.

With Warm Regards,

Melky Bere
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2014

Modern and stylish hotel. Location is about a minute walk from the main road. Accessible to the water sports area 2-4 minute walk, restaurants and convenience store (Coco Mart) are just around the corner.

Loved the room interiors because it is simple and chic. Has enough leg room. Bed and pillow quality are good. Has safety deposit box, mini bar, TV, telephone, refrigerator, different options to light the room, writing table, hair dryer, usual toiletries are provided: soap, shampoo/conditioner, lotion, shower cap. WIFI in rooms 230 and 231 is good however, weak in room 235.

Penthouse is a nice place to unwind as it was windy when we visited. What we enjoyed was their swimming pool located at the second floor which was warm and provides a peek through some portions of the hotel lobby.

Hotel provides buffet for breakfast and choices were cereals, bread, and rice, sausage, with egg station, noodle, fruits, milk and juices. A free shuttle to usual tourist destinations like: Bali Collection (shopping and dining place) and Discovery Shopping Mall (shopping mall with beach).

Hotel staff is warm, attentive and assists us with all our inquiries.

Recommends this to travelers in groups and families who enjoy a 5 star service at a 3 star price.

Room tip: 230 has a window with the view of the house adjacent to it. WIFI is good
Date of stay: November 2014
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank may_mktgnbg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Melky B, Manager at Ion Bali Benoa Hotel, responded to this reviewResponded November 23, 2014

Dear Valued Guest,

First of all, allow me to thank you for choosing Ion Bali Benoa during your recent visit to Bali.

It is a great pleasure for us to hear that you have enjoyed your stay with us. Your good comment is a great value for us and it will be shared with the whole team. As for business like ours, the greatest advertising we can have is words of mouth from a satisfied customer.

We do hope we will have the chance to serve you again in the future whenever travel brings you back to Bali


Best Regards,


Melky Bere
Room Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 15, 2014

I loved this place. The service was great and the location was just across from the beach. I loved the open air lobby and restaurant. It was a bit of taxi ride to the attractions in Kuta and the rest of Bali but there was plenty to do on the beach during the day. Only bad thing was the hotel's morning buffet was often out of certain food as the place was so busy. To give them credit they cooked us a great early breakfast on our last morning as we had to checkout very early.

I do hope the construction of the sidewalks near the hotel gets done soon. I am used to walking in SE Asia so I am used to walking in traffic but it will be nicer here once they finish the paving and bricking of the walkways. This area seems to be going through a huge tourism expansion so that could explain the constant construction. None of the construction could be heard in the hotel.

Room tip: Try not to get a second floor room as the pool is there and the music can be loud. I noticed some other guests using the pool quite late so this might be an issue for some.
Date of stay: September 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank bcbusdriver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Melky B, Manager at Ion Bali Benoa Hotel, responded to this reviewResponded November 17, 2014

Dear Valued Guest,

First of all, allow me to thank you for choosing Ion Bali Benoa during your recent visit to Bali.

It is a great pleasure for us to hear that you have enjoyed your stay with us. Your good comment is a great value for us and it will be shared with the whole team. As for business like ours, the greatest advertising we can have is words of mouth from a satisfied customer.

We do hope we will have the chance to serve you again in the future whenever travel brings you back to Bali


Best Regards,


Melky Bere
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2014 via mobile

It has my favorite swimming pool so far. The water was warm, and opened for 24 hours. Clean towel were ready after 8 AM. My hubby swam around 10 PM, no clean towel, but a staff was there and she got him a clean towel right away.
Room was small but cozy. Bathroom cleanliness is acceptable, but they can do better. Breakfast choices were okay, but not delicious.

Date of stay: November 2014
3  Thank 641maureenn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Melky B, Manager at Ion Bali Benoa Hotel, responded to this reviewResponded November 17, 2014

Dear Maureen,

We would like to thank you for choosing Ion Bali Benoa Hotel as your accommodation choice during your recent stay in Bali and for taking the time to share your positive feedback.

We are very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

Thanks again for your kind words. We all look forward to welcoming you again on your next visit to Bali.


Best Personal Regards,

Melky Bere
Room Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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