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“Excellent hotel”

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Grand Aston Bali Beach Resort
Ranked #5 of 29 Hotels in Tanjung Benoa
Certificate of Excellence
Wellington, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent hotel”
5 of 5 bubbles Reviewed March 24, 2014

My wife Karen and IO have just returned from a stay at the Grand Aston, and cannot sing its praises enough. Great food, entertainmant, and wonderful staff. Both inside and the garden staff who keep the whole place immaculate. Top marks for everything guys.

Dave and Karen Coulthard
Wellington New Zealand

Room Tip: Room 168 right on the ground floor and next to everything. Beautiful patio leading straight onto the...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank binklebaum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, March 28, 2014
Dear valued guest,
It is indeed my privileges to learn that you really loved all aspect of our resort. Your comfort and your priority receive our main attention. I will always be delighted to welcome you back in the warmth hospitality of our resort.
Yours Sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,689 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (417)
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English first
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed March 21, 2014

We visited Bali as an extended family so there were 7 of us,including a child of 7. The Hotel was very good: excellent rooms, very friendly and polite staff, good food, an excellent pool with great views over the beach. The kids club was very handy also. The only very slightly negative comment is that more than once small things let them down, eg the battery running out in the door so we couldn't get in one time, and confusion over some bills, but all quickly resolved, and given that the staff were so friendly that more than compensated!

Room Tip: The ocean view rooms are great.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kenton B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, March 28, 2014
Dear valued guest,

I would like to thank for your compliment towards our resort. Your comment is surely motivated us to keep maintain our high level of standards. Your encouraging feedback is the most rewarding part of our job, and please rest assures that the department concerned has implemented necessary action to solve your concerns. Looking forward to welcoming you back in the warmth hospitality of our resort!

Yours Sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed March 21, 2014 via mobile

I stayed at the Aston as part of a work conference and overall was very happy with the resort and it's facilities.
Rooms were quite large in size and clean, only downside was we didn't have a view (just looking to a building next door and some trees) so if you want a view don't go for a lead in room pay the extra.
We were on an all inclusive package which I think was amazing value. I felt like all I did while I was there was eat and drink the whole time.
The Aston has an awesome large pool with a swim up bar and lots of deck chairs to relax on. It also has a nice beach where you can do different motorized sports activities.
Staff were always polite and helpful.
I had never been to Bali before so I did feel like we were a bit of a distance from all the shops and pubs so if I return I may choose to stay in Legian or Seminyak. However if you are looking for a big all inclusive resort and don't plan to venture out too much the Grand Aston would be perfect for you.
Overall I had a very enjoyable stay :-)

Stayed August 2013, traveled on business
Helpful?
4 Thank Jacqui M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth W.A.
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 19, 2014

Just had 8 days here using a Deals coupon . The hotel rooms are big, the bathrooms are big and the king size bed was Huge, and very comfortable. I loved it. We were celebrating an anniversary and the welcome flower display and chocolate cake was a wonderful service. The dinners offered on the coupon deal were very good in two of the 3 restaurants. Just had to pay for drinks, and the cocktails were very good.The free spa treatments were wonderful and the airport transfer and other free shuttle services offered are great. The pool area is beautiful. Breakfast was very good and overall I was very happy with this hotel and it's wonderful friendly staff.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nanapopcorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 16, 2014

We stayed at the Aston for 3 nights in September last year for a wedding. We were picked up through airport transfers which the guy was very attentive even giving us a cold towel and a bottle of water, when we checked in we were told we had been up graded to the ocean view suite which was very exciting. We ate breakfast every morning as it was so delicious ( we normally skip breakfast in bali) the staff were very delightful and quick to solve any issues. Only thing I would say is more sun beds would be great but other than that very happy with the accommodation would be happy to return

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Capri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, Manager at Grand Aston Bali Beach Resort, responded to this review, March 21, 2014
Dear valued guest,

It was indeed my pleasure to have you as our guest. Thank you for choosing to stay with us. I will always be delighted to welcome you back in the indigenous hospitality of our resort.

Yours Sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed March 15, 2014

Recently stayed at for 8 nights with our son in a ocean view room via a deal purchased via Deals.com.au
Our transfer was waiting for us in the airport and promptly assisted with our luggage and told us to wait for a few minutes while he when and got the car. We were provided with a cool towel and a bottle of water.
Upon arrival reception was friendly and reasonably quick, a slight language barrier when we asked any questions however this wasn't a issue for us - we were in Bali after all.
Escorted to our room which was reasonable in size and very clean. We were located on the second floor and our ocean view was very limited.
Dinned at most of the restaurants and the Italian restaurant was exceptional.
The included vouchers in our deal was as advertised and we indulged in massages pretty much on a daily basis. The Balinese massage is certainly a must.
All of the staff were very friendly and always had a smile when greeting us and seemed interested in what we had planned or what we'd been doing for the day when returning to the resort.
The pool is somewhat green and slimy on the edges however the resort is in the process of renovating sections of the resort and I believe the pool will soon receive an upgrade too.
Overall, we were very pleased with our time at the Grand Aston and would recommend this resort to friends or family who wish to travel to Bali.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sc_adelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bunbury
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 14, 2014

We have just completed 10 days at The Aston for our 10th wedding anniversary. There was flowers on our bed & a delightful chocolate cake in our room, waiting for us, courtesy of the hotel!! We had lovely service. Great food and wonderful cocktails. Our room was large, Spotlessly clean. The pool is large as well. Biggest pool, I've ever been in. The staff keep everything organized and clean. Very reasonable prices for food & drinks. Beautiful ocean side resort. They had 5 beach side weddings, while we were there. Such a perfect resort to get married at. We were even invited to a VIP cocktail party with the general manager, Ian. Such a lovely night. It was our first stay at the Grand Aston. But it won't be our last. We only got back yesterday, but are already making plans to go back again.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, March 14, 2014
Dear Valued Guest,
It is indeed my privilege to learn that you enjoyed your stay with us. The fact that you found our services is beyond your expectation is surely the most rewarding part of our job.

I will always be delighted to welcome you back in the warmth hospitality of our resort.

Yours sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Aston Bali Beach Resort

Property: Grand Aston Bali Beach Resort
Address: Jl. Pratama no. 68x, Tanjung Benoa 80363, Indonesia (Formerly Aston Bali Beach Resort & Spa)
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Tanjung Benoa
#5 On the Beach Hotel in Tanjung Benoa
#5 Luxury Hotel in Tanjung Benoa
#5 Family Hotel in Tanjung Benoa
#5 Romantic Hotel in Tanjung Benoa
#5 Spa Hotel in Tanjung Benoa
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Aston Bali Beach Resort 5*
Number of rooms: 187
Official Description (provided by the hotel):
Grand Aston Bali Beach Resort This beachfront spa resort is an ideal retreat to escape, unwind and enjoy peace of mind. The resort's spacious and luxurious, 187 rooms and suites are decorated in a Balinese contemporary style and fully-equipped with modern amenities for uncompromising comfort. The hotel located only 20 minutes away from the airport.The property has four versatile restaurants and three bars serving Western, Asian, Italian and Balinese cuisine to ensure epicurean enjoyment for everyone. The resort features an impressive lagoon pool with a swim-up bar. A large range of water sports activities are accessible right on the private beach. At the Biwana Spa, skilled therapists are poised to restore harmony to the body and soul with a tempting array of massages, rejuvenation treatments and yoga classes. Celebrate a memorable customized wedding ceremony, experience romantic private beach dinners and enjoy the ultimate in indulgence and heartfelt service. ... more   less 
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Also Known As:
Aston Bali Beach Resort And Spa
Aston Bali Beach Hotel Tanjung Benoa
Aston Nusa Dua
Aston Bali Hotel
Nusa Dua Aston
Bali Aston Resort
Grand Aston Bali Beach Resort Tanjung Benoa

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