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“Lovely”

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Grand Aston Bali Beach Resort
Ranked #5 of 29 Hotels in Tanjung Benoa
Certificate of Excellence
Australian, Australian
1 review
“Lovely”
Reviewed November 28, 2013

We had a lovely time. This was our first family holiday with our 1 year old. Hiring a Nanny each day was an excellent idea. The staff at Grand Aston were beautiful. They were extremely helpful and couldn't do enough for us. The only let down for us was that there wasn't a very good area (pool) for kids. Whilst there is a 'kids pool' it is too deep for little kids and there is no shade and no steps for kids to walk into the pool. The Kids Club was great and the Nanny and our daughter spent quite a bit of time there. Great value in that it is free!
Breakfast each morning was lovely and we enjoyed all our meals at the resorts restaurants.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, December 1, 2013
Dear valued guest,
Thank you for your constructive comments that surely help us to improve further. Our staff is committed to deliver beyond your expectations. Once again, thank you for choosing to spend your Balinese trip with us. Looking forward to welcoming you back in your second home in Bali!
Yours Sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Mumbai (Bombay), India
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 27, 2013

The resorts location is great its away from the commercial Bali collection centre n not touristy. We were honeymooners the hotel made it special with a welcome chocolate cake n petals decorations on the bed. Their ocean view 2room suite are best v were on 4th floor. We dined at the local restaurants across the hotel n were very nice had free garlic bread, salads etc.The lagoon Garden is must eat place. The best part abt this resort is during low tide a small island forms in front n u can walk through waist or knee deep water n go across to it into high waves, we saw star fish just b careful while stepping but this happens only during evening 5pm rest of the time its high tide no clue of the island n there are fast n speed boats over the island n if u r lucky wl spot a cruise docked out to sea which glistens like a gem on a velvet bed. The resort gives u a very relaxed experience yet u r so close to action. Has free shuttle service to bali collection centre. U can hire cycles @Rp. 20000/hr , has pool n table tennis if u get bored of the beach, hv water sports. Must pick plc. Better than melia n lagoona n westin owing to privacy n ocen views.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 7caratz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, December 1, 2013
Dear valued guest,
I would like to thank for your lavish praise towards our resort. Learning how you enjoyed your holiday is surely the most rewarding part of our job. Please kindly be informed that we provide wide varieties of dailies guest activities including village tour, yoga class, aqua aerobic. I sincerely hope that you will be able to experience by the time you will visit us in the near future.
Yours Sincerely,
Ian Cameron, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 27, 2013

This was our third stay this year and again the Aston did not fail to deliver. Staff are always friendly and courteous and always have a smile on their face. Lovely resort that's why we keep returning!! Great spa facilities, the coffee bliss treatment is a must!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank naumo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, December 1, 2013
Dear valued guest,
It was indeed my pleasure to have you as our guest. Thank you for choosing to stay with us. I will always be delighted to welcome you back in the indigenous hospitality of our resort.
Yours Sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australian, Australian
1 review
Reviewed November 26, 2013

Had a lovely time here! Great stay, people are lovely!
Beautiful rooms. And beautiful resort. Me and my girlfriend had a few massages in the spa and it was great!
The gym is very good!
Oh and the pool bar is fantastic!
And all inclusive is definitely worth the money!

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jake K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, December 1, 2013
Dear valued guest,
Your comment about our all inclusive package is 100% accurate. Our all inclusive package will give you free-wallet experience including unlimited food and beverages, daily spa treatments and many more.
Thank you for your positive feedback. I will always be delighted to welcome you back in warmth hospitality of our resort.
Yours Sincerely,
Ian Cameron, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australian, Australian
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 25, 2013

We stayed in one of the best rooms in the hotel the Ocean View Suite. It was a renovated suite and was lovely. The only criticism is that they are renovating other rooms near us and we heard some building noises.

The pool is dirty. There is a constant slick on the surface and on one day it looked like there was a brown sludge on the water near the steps. It did not smell like chlorine had been used very much and the sides of the pool were extremely slimy.

Breakfast was good and the staff are very friendly and helpful. The views of the ocean and pool are amazing.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Simona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, December 1, 2013
Dear valued guest,
I am pleased to learn that you were able to indulge yourself in one of our best rooms, Ocean View Suite. I would like to apology if you encountered some inconveniences in terms of our renovations.
Thank you for taking your time in providing us with good reviews. I will be pleased to welcome you back at Grand Aston Bali.
Yours sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australian, Australian
1 review
Reviewed November 25, 2013

What a lovely resort. We only hade one complaint and that was the construction works noise, was right near our room.
The view was beautiful, food was fantastic, staff delightful.
clean and fresh.Would stay again for sure. the massages were divine, everything I wanted in a resort.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Heller G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, December 1, 2013
Dear valued guest,
Thank you for considering us as ‘perfect’. Our team will go to the extra mile to exceed your expectations. Once again, thank you for taking your time in providing us with positive feedback. Looking forward to welcoming you back in Grand Aston Bali!
Yours Sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australian, Australian
1 review
Reviewed November 24, 2013

We loved our stay at the Grand Aston and would consider coming back.The only complaint we had was trying to check out to get to airport needs larger desk and more staff as we had to wait quite a while as people checked in which took forever.Glad we updated our room to 1 bedroom as we had great views of the pool and ocean. pleasantly surprised

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAstonBali, General Manager at Grand Aston Bali Beach Resort, responded to this review, December 1, 2013
Dear valued guest,
Thank you for leveraging your concerns in terms of our check in process. I have shared with my FO department who has already implemented necessary actions.
Looking forward to welcoming you back!
Yours Sincerely,
Ian Cameron, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Aston Bali Beach Resort

Property: Grand Aston Bali Beach Resort
Address: Jl. Pratama no. 68x, Tanjung Benoa 80363, Indonesia (Formerly Aston Bali Beach Resort & Spa)
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Tanjung Benoa
#5 On the Beach Hotel in Tanjung Benoa
#5 Family Hotel in Tanjung Benoa
#5 Luxury Hotel in Tanjung Benoa
#5 Spa Hotel in Tanjung Benoa
#5 Romantic Hotel in Tanjung Benoa
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Aston Bali Beach Resort 5*
Number of rooms: 187
Official Description (provided by the hotel):
Grand Aston Bali Beach Resort This beachfront spa resort is an ideal retreat to escape, unwind and enjoy peace of mind. The resort's spacious and luxurious, 187 rooms and suites are decorated in a Balinese contemporary style and fully-equipped with modern amenities for uncompromising comfort. The hotel located only 20 minutes away from the airport.The property has four versatile restaurants and three bars serving Western, Asian, Italian and Balinese cuisine to ensure epicurean enjoyment for everyone. The resort features an impressive lagoon pool with a swim-up bar. A large range of water sports activities are accessible right on the private beach. At the Biwana Spa, skilled therapists are poised to restore harmony to the body and soul with a tempting array of massages, rejuvenation treatments and yoga classes. Celebrate a memorable customized wedding ceremony, experience romantic private beach dinners and enjoy the ultimate in indulgence and heartfelt service. ... more   less 
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Also Known As:
Aston Bali Beach Hotel Tanjung Benoa
Aston Bali Beach Resort And Spa
Aston Nusa Dua
Aston Bali Hotel
Nusa Dua Aston
Bali Aston Resort
Grand Aston Bali Beach Resort Tanjung Benoa

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