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“Outstanding Honeymoon!”

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Grand Aston Bali Beach Resort
Ranked #5 of 28 Hotels in Tanjung Benoa
Certificate of Excellence
Reviewed January 20, 2013

We stayed at Aston Bali for 10 nights for our honeymoon and we had the most incredible time. From the time we arrived at the airport to the time we left, we were blown away by the friendliness and helpfulness of not only the staff at the hotel, but everyone in Bali. It was a beautiful, cultural experience and the trip completely exceeded our expectations.

We loved our bedroom, especially the size of the bed and the cleanliness of the rooms, not to mention the much needed air conditioner. We had the all inclusive package and couldn't think of a better way to have done it. It was cost effective and although the food was perhaps not five star quality, it was tasty and there was a large variety. We ate and drank to our heart's content. The pool was fabulous - big, crystal clear, warm and clean with clean towels available all day and plenty space to lie around the pool and on the beach. The beach was festive with lots of water sports going on. We didn't go to the spa at the resort, but we found Carla's Spa which is diagonally across the road from the hotel really good and cheap. The free shuttle to Kuta was an absolute pleasure because we went through to Kuta quite a few times. It was always on time and although the drivers in Bali put any of our taxi drivers in South Africa to shame, it was a great experience.

We did a few tours around Bali to see the beautiful temples, coffee tasting, wood carving, silver jewellery making and to watch the traditional dancing. We loved this, although all the touristy places we were taken to were really expensive. We found some things to be really cheap and some things to be really expensive compared to South Africa but this was understandable considering Bali's main income comes from tourism. I highly recommend going to Ubud, it was breathtakingly beautiful.

I was in tears by the time we had to leave the hotel in order to start our long trip back home. Thank you to everyone at Aston Bali for the most unforgettable holiday and for all your help, hospitality and friendliness. We highly recommend Bali as an island as well as Aston Bali as an outstanding hotel. We will definitely return in the (hopefully) near future.

Stayed: January 2013, traveled as a couple
1  Thank Kate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonBaliPRManager, GM Secretary at Grand Aston Bali Beach Resort, responded to this reviewResponded January 23, 2013

Dear Kate F,

Great to know that you are contented with our rooms and our staffs. Our pool is specially designed to make our guests relax and pampered.We would keep it clean.
Our shuttle to Kuta is provided for our guests to make them enjoy the shopping centre of Kuta.
We are really delighted to welcome you again..

Best Regards,

Stella Gradiana

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983 - 989 of 1,810 reviews

Reviewed January 20, 2013

Just returned from our 2nd stay at Aston, we have stayed twice in 3 months (Oct 2012 & Jan 2013). We are very impressed with the hotel staff as our first stay. On arrival we were greeted with smiling faces from the lovely staff. The staff were friendly and helpful. We arrived around noon and were welcomed by a cool drink and refreshing cold towel.

We stayed in one of the Deluxe Rooms which is close to the wonderful views of the ocean. The room was great, clean, spacious and very beautiful. The bed in this room is huge (king bed) and very comfy. Bath room with huge bathtub. Everything is perfect.

We get a surprise when entering the room, we are presented with a greeting card with a bouquet of flowers, fruit and muffins, as we have mentioned we celebrate our 2nd wedding anniversary, thank you Aston.

The food was very good especially enjoyed the morning complimentary breakfast which had great variety. As Muslims, we have no problem because the hotel had put a label for non-halal food.

The location is perfect, quiet enough and has private beach where you can stay there for the whole day without any disturbance from the outside, making it more relaxing. The free WiFi also available in the lobby was fast and efficient.

To the rest of the hotel staffs: Thank you so much for your warmth, kindness & truly amazing efforts to make our stay worthy of a return trip to your beautiful resort.

Room Tip: Deluxe Room ask for a room with a nice view. Room 335 is facing towards the ocean /closer to the bea...
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  • Stayed: January 2013, traveled as a couple
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2  Thank 83,114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonBaliPRManager, GM Secretary at Grand Aston Bali Beach Resort, responded to this reviewResponded January 21, 2013

Dear 83114,

Thank you for letting us to be a part of your special occasion!!
Hope the surprise could please you both...
Glad to know that you enjoy our facilities, services,food. Thank you to keep returning to Aston...
We would always welcome you with our widest smile..

Best Regards,

Stella Gradiana

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Reviewed January 18, 2013

Great Location, had great time there. Booked suite there. Enjoyed services like swiming pool, spa, beach games, candle light beach dinner. Room was big and clean. Had to wait at reception for couple of hours before checkin as checkin time was 12 noon, but I arrived at 10 am.

Room Tip: Buy the hotel package for economical and great bundle of services.
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  • Stayed: February 2012, traveled as a couple
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Thank Sunny786123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonBaliPRManager, GM Secretary at Grand Aston Bali Beach Resort, responded to this reviewResponded January 23, 2013

Dear Sunny20152755

Greetings from Aston Bali Beach Resort& Spa!

We are contented that our rooms and facilities has successfully pampered you. The normal check in time is actually at 2pm, but the room is ready at 12, therefore, as we know that you had been waiting for two hours, we would like to to come to the room.
Can't wait to see you again!

Best Regards,

Stella Gradiana

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Reviewed January 18, 2013 via mobile

Wonderful pool and beach and are as beautiful in the photos. Staff very friendly and happy to help. Water sports on the beach can be organized for you. Definitely worth the money.
Would stay here again and highly recommend to others.

  • Stayed: March 2012
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1  Thank biancasaurusrex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonBaliPRManager, GM Secretary at Grand Aston Bali Beach Resort, responded to this reviewResponded January 21, 2013

Dear Biancasaurusrex

Warm Greetings from Aston Bali,

We are very delighted that you like our resort. Our staffs are always here to welcome you with a wide smile...
Spending time at pool and beach would be a perfect choice in your holiday..

Cannot wait to see you again...

Best Regards,

Stella Gradiana
GM Secretary

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Reviewed January 17, 2013

Stayed 10 days with my husband & two teenagers (16 & 14) for a surprise family Christmas holiday. We arrived around noon and were welcomed by a cool drink and refreshing cold towel. Our rooms were side by side on the 3rd floor, with the magnificent sea view as requested. Throughout our stay we found all staff (from reception to cleaners to floor staff to pool attendees) to be extremely welcoming and attentive – nothing was too much trouble. We enjoyed our breakfast which was plentiful and ate sometime at the pool bar and café, plus enjoyed a complimentary buffet meal on the Mediterranean night – where the chef cook your pasta dish that you choose the fresh ingredients. I love the lounge pavilion area facing the sea, where I sat many a time and enjoyed the view. We also used the watersports (jetski, 5 & 3 donut) which were great value for money & fun. This is our 2nd stay at the Aston and 4th in Benoa and we will definitely stay there again and looking forwarded to seeing the renovated breakfast area.

Room Tip: If seaview requested ask for 3rd floor or higher. If you wish to use watersports ask for Ken & a...
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  • Stayed: January 2013, traveled with family
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1  Thank MumNola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonBaliPRManager, GM Secretary at Grand Aston Bali Beach Resort, responded to this reviewResponded January 21, 2013

Hi MumNola,

Greetings from Aston Bali...

Good news, we almost finish the project! Our restaurant will be open on the early of February. Thank you for returning to Aston.. we would always warmly welcome you with our welcome drink.
Looking forward to see you again!

Best Regards,
Stella Gradiana

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Reviewed January 13, 2013

We were staying in this hotel in December 2012, few days before New Year Eve. We booked two rooms and offered an free upgrade to family suite (thanks to the nice lady at the reception).

Room was average but very large (anyway, it is family suite room). Interior is getting old and renovation is required to make it look nicer. Bathroom is well.. not so good, can be better if towel is replaced regularly (i found a weird smell on it, looks like it had been there for quite some time) and toilet+bathtub are cleaner.

Despite above, the beach view is great. A lot of water sport available nearby with a fair price. Pool was great. The staffs around the pool and beach area were very helpful and friendly. Breakfast was nice but the restaurant staffs do not so friendly to locals as they do to foreigner (they greet every foreigner that came in, but they do not greet me, maybe because i am local??).

To sum it all, it was a great experience staying in this hotel. And i will recommend my friends and colleagues to stay there in the future. Hope room condition will be better once the renovation finished.

Room Tip: Pick higher floors (third floor and above) for a better beach view.
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  • Stayed: December 2012, traveled with friends
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Thank Andry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonBaliPRManager, GM Secretary at Grand Aston Bali Beach Resort, responded to this reviewResponded January 23, 2013

Hi Andry W.,

Greetings from Nusa Dua Peninsula!
We have noted your concern regarding towels. Now, our towels are changed into the new one, so the smell is better.
We have spoken to the staffs about your concerned. We hope we can throw you a better holiday next time..
See you...

Best Regards,

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Reviewed January 12, 2013 via mobile

Beautiful pool and spa areas. Good watersports which aren't badly priced. Breakfast was mediocre. Spa treatment good.

The reception areas were fine. Rooms not five star. Bath towels old and discoloured. Toilet clogs, bad smell outside in some areas as you enter the hotel from the pool. Renovations going on with lots of banging. Board says should be complete in December, not sure of which year. We went in the rainy season so wasn't great although was humid. Will we go Back, no too touristsy for our liking.

  • Stayed: January 2013
    • Value
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    • Rooms
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1  Thank Kaminie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstonBaliPRManager, GM Secretary at Grand Aston Bali Beach Resort, responded to this reviewResponded January 17, 2013

Dear Kaminie,
Thank you for your great feedback for us. We have reviewed your comments with the department concerned and we would do our best to make our valued guests more comfortable. Our renovated restaurant is going to be open on the early February with new decoration and new menu.
See you in your next holiday!

Best Regards,

Stella Gradiana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Aston Bali Beach Resort

Address: Jl. Pratama no. 68x, Tanjung Benoa 80363, Indonesia (Formerly Aston Bali Beach Resort & Spa)
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Tanjung Benoa
#5 Spa Hotel in Tanjung Benoa
#5 Family Hotel in Tanjung Benoa
#5 Romantic Hotel in Tanjung Benoa
#5 On the Beach Hotel in Tanjung Benoa
#5 Luxury Hotel in Tanjung Benoa
Price Range: $109 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Aston Bali Beach Resort 5*
Number of rooms: 187
Official Description (provided by the hotel):
Grand Aston Bali Beach Resort This beachfront spa resort is an ideal retreat to escape, unwind and enjoy peace of mind. The resort's spacious and luxurious, 187 rooms and suites are decorated in a Balinese contemporary style and fully-equipped with modern amenities for uncompromising comfort. The hotel located only 20 minutes away from the airport.The property has four versatile restaurants and three bars serving Western, Asian, Italian and Balinese cuisine to ensure epicurean enjoyment for everyone. The resort features an impressive lagoon pool with a swim-up bar. A large range of water sports activities are accessible right on the private beach. At the Biwana Spa, skilled therapists are poised to restore harmony to the body and soul with a tempting array of massages, rejuvenation treatments and yoga classes. Celebrate a memorable customized wedding ceremony, experience romantic private beach dinners and enjoy the ultimate in indulgence and heartfelt service. ... more   less 
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Also Known As:
Aston Bali Beach Hotel Tanjung Benoa
Aston Bali Beach Resort And Spa
Aston Nusa Dua
Aston Bali Hotel
Nusa Dua Aston
Bali Aston Resort
Grand Aston Bali Beach Resort Tanjung Benoa

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