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Sol Beach House Bali Benoa by Melia Hotels International
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Reviews (1,920)
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930 - 935 of 1,920 reviews
Reviewed May 28, 2013

We stayed at this hotel for 10 nights as part of our honeymoon, and it really did not disappoint! The rooms were big and spacious, and the maid service was first class! Staff were very attentive and would never pass a guest without saying Hello.

Hotel grounds are maintained to an immaculate standard. Food was fantastic. Having read a few reviews on here prior to our trip, I was a bit apprehensive but I was more than pleasantly surprised! There are several choices of restaurant, as well as the outdoor themed dining nights.

We also had a 'romantic meal' on the beach on one of the nights - the personal service was great.

I would highly recommend this hotel to anyone considering a break in Bali.

  • Stayed: June 2012, traveled as a couple
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1  Thank GlasgowTraveller80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded May 28, 2013

Dear Mr. GaryIrving,

Greetings from Melia Benoa All Inclusive Resort,

Thank you very much for having chosen us for your stay in Bali and for sharing your experience with everybody in Trip Advisor, and your kind post about the hotel and the staffs is highly appreciated. It was a great pleasure for us to give you our best service, since we want our guests feel like at home in Melia Benoa.

Nothing is more satisfying for us to know that our entire team has taken care of you very well and leave you with such a wonderful impression and we are delighted to see that you had an enjoyable stay with us.

Finally, we will transmit your comments to all staffs, and we are sure that they are going to feel very proud to see that they did a very good work and we will take your comments and advice as a part of our effort to continue improving our service in the near future and we look forward to have the pleasure of welcoming you back in our beautiful Resort.

Warmest regards from Bali

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

From the moment we arrived until the moment we left for home we were treated wonderfully by all the staff. All aspects of the hotel were first class and we find it difficult to understand the problems some of the reviewers experienced. We have holidayed all over the world and always return to Bali. We stayed here in 2001 and again in 2007 and will, God willing, come again. Well done Melia Benoa.

Room Tip: Relax and Enjoy Yourselves
  • Stayed: May 2013, traveled as a couple
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1  Thank Jonanlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded May 26, 2013

Dear Mr/Mrs. Jonanlin,

Greetings from Melia Benoa All Inclusive resort,

It’s really pleasing and motivating for us to receive such compliment from our valued guests and we are glad that you are satisfied with every effort that we make here at Melia Benoa. We also would like to convey our gratitude for your valuable time your recent experience with everybody in Trip Advisor and for choosing our Resort as a place to accommodate your holiday as well.

What could be more exciting to hear that our guest’ trip to Bali was an amazing one, after all, It has always been the mission and core values of The Melia Benoa Resort, to serve our guests at our best and exceed their expectations through bespoke service.

Once again, many thanks for your review and we look forward to welcoming you back on your next trip.

Warmest regards from the Island of Gods.

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2013

We decided to stay Melia Benoa for 3 nights due to my laziness of itinerary planning. It was really peaceful and relaxing stay. We choose the Blue All Inclusive and we're happy with it.

The bedroom and bathroom is huge! But I think the bathroom need some refurbishment as it looks worn out compare to the room.

The foods n drinks was no problem for me as I'm not picky about this. Good facilities and services. Feels great to reading or rest under the sunshade bed on the beach with cold drinks!

Overall, hotel common area is well maintained but i'm not sure about each of the rooms. And I think it really suitable for family or a group of friends!

  • Stayed: March 2013, traveled with friends
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1  Thank Nt_Angel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded May 26, 2013

Dear Mr/Mrs. Nt_Angel,

Greetings from Melia Benoa All Inclusive Resort,

We would like to take this opportunity to thank you for choosing Melia Benoa to accommodate your holiday and for taking your valuable time to share your recent experience with everybody in Trip Advisor as well.

Seems to be that your stay with us was an enjoyable one and we are glad to learn that you were satisfied with our products, services and facilities. Thank you for your advice in terms of our bathroom, we have delivered your comments to the department involved since we are continuously seeking improvement in all area of the hotel to be able to deliver the best product and services for all our guests and your feedback are certainly important for us.

Finally, we would like to inform that we are at your total disposal and would certainly look forward to have the pleasure of welcoming you back to our resort in the near future.

Best regards from Bali

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2013

For comfort, thanks to a good hotel for a family vacation was so grateful to be able to send

For comfort, thanks to a good hotel for a family vacation was so grateful to be able to send

For comfort, thanks to a good hotel for a family vacation was so grateful to be able to send

  • Stayed: May 2013
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Thank leesbae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded May 26, 2013

Dear Mr/Mrs. Leesbae.

Greetings from Melia Benoa All Inclusive Resort,

Thank you for precious comment that you posted through Trip Advisor.

We are delighted to see that you had an enjoyable stay with us. It was a great pleasure for us to accommodate your family vacation in Bali and your comment is a great assistance as our effort to keep improving our service and facility to our guests.

Remember, that you are always welcome in our Resort and we look forward to serve you one more time in the near future.

Kind regards from Bali

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2013

We have just returned from 8 nights Gold All Inclusive, great room (executive suite), good food and excellent variety. Staff very welcoming and friendly and eager to please. Great facilities, pool and pool bar excellent and right on the beach. If you want the best of everything you must go for the
Gold package and you will have no complaints.

Room Tip: For laundry collection ring in the morning when it's ready for collection, for a prompt service.
  • Stayed: May 2013, traveled as a couple
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2  Thank 150BarbaraB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded May 26, 2013

Dear Mrs. 150BarbaraB,

Greetings from Melia Benoa All Inclusive Resort,

We would like to take this opportunity to thank you for choosing Melia Benoa to accommodate your holiday and for taking your valuable time to share your recent experience with everybody in Trip Advisor as well.

It was a great pleasure for us to welcome you and give you our best service, and we are delighted to see that our products, services and facilities provided were up to your expectations. Thank you for your kind words and lavish praises bestowed upon our team members. We will definitely share your positive feedback with them and they must be really happy to hear from you.

At last, we would certainly look forward to have the pleasure of welcoming you back to Melia Benoa in the near future.

Warmest regards from Bali

Brigita Monteiro da Santo
GM Secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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