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“Superb place to stay!”

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Sol Beach House Bali Benoa by Melia Hotels International
Ranked #4 of 27 Hotels in Tanjung Benoa
Certificate of Excellence
Reviewed February 10, 2013

Great hotel and staffs! Love the all-inclusive concept. Everything from the check-in to check out has been a great experience. Great variety of food, for all taste! We also like the beach and as well all the tours in Bali. We will definitely come back... and it will be more than once!

  • Stayed: January 2013, traveled as a couple
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1  Thank Stephan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded February 11, 2013

Dear Mr. Stephan B,

Greetings from Melia Benoa All Inclusive Resort.

First of all, we would like to take this opportunity to express our gratitude for your valuable time to write a review about our Resort and for staying in Melia Benoa as well.

Seems to be that your stay with us was an enjoyable one and we are glad to learn that you were satisfied with our products, services and facilities. Thank you for the kind words and lavish praises bestowed upon our team members. We will definitely share your positive feedback with them and they must be really happy to hear from you!

Remember, that you are always welcome in our Resort and we look forward to serve you one more time in the near future.

Warmest regards from the Island of Gods

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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928 - 934 of 1,872 reviews

Reviewed February 7, 2013

Everything about the hotel was excellent from the beach, pool, restaurants, staff and service, but most of all the cost. Everything was at a very reasonable cost.
If there were a downside it would be nothing to do with the resort but the accessability of outside entertainment. As everyone knows, the traffic in Bali is horrendous and with the lack of footpaths it was a nightmare trying to walk anywhere. At least the grey taxis out the front were cheap, especially after a little bargaining.
All in all a great experience.

Room Tip: The executive suites are really great for little extra cost. We didn't try the all-inclusive s...
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  • Stayed: February 2013, traveled as a couple
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4  Thank Eric E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded February 10, 2013

Dear Mr. Eric E,

Greetings from Melia Benoa All Inclusive Resort,

We would like to take this opportunity to thank you for choosing Melia Benoa to accommodate your holiday and for taking your valuable time to share your recent experience with everybody in Trip Advisor as well.

Seems to be that your stay with us was an enjoyable one and we are glad to learn that you were satisfied with our products, services and facilities. Thank you for your kind words and lavish praises bestowed upon our team members, we will definitely share your positive feedback with them and they must be really happy to hear from you.

Once again we would like to express our gratitude and appreciation for your valuable time by writing nice comments and suggestions for our service improvement and we look forward to welcome you again in the near future.

Warmest regards from All Melia Benoa team.

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

I enjoyed my stay here. My mum was a little fussier but she works in the industry so was unhappy with the room at first and some of the service. There is heaps to do at this hotel and I found the majority of the staff to be very friendly and helpful. The all inclusive package is a good idea if you don't plan to leave the hotel. However if you aren't a big eater/drinker, it is cheaper to eat elsewhere. The activities at the hotel are great fun and a good way to meet people especially if you are travelling alone. It's right on the beach too so that's a plus as there are HEAPS of chairs and not many other people around as that space, from what I can gather belongs solely to the hotel. Great place for families to stay I would think.

Room Tip: According to staff, all rooms are the same. Not sure any would be more beneficial than another. Alth...
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  • Stayed: December 2012, traveled with family
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Thank Rikki-Lee B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded February 5, 2013

Dear Mr/Mrs. Rikki-Lee B,

Greetings from Melia Benoa All Inclusive Resort,

Thank you very much for having chosen us for your stay in Bali and for sharing your experience with everybody in Trip Advisor, your kind post about the hotel and the staffs is highly appreciated. It was a great pleasure for us to give you our best service, since we want our guests feel like at home in Melia Benoa.

We are delighted to see that you had an enjoyable stay with us. However, we would like to apologize if your Mother feels unhappy at the first with the room or the service given. Your comments are great assistance in order to identify problems that may exist and taking corrective measures that deemed necessary.

At last, we would certainly look forward to have the pleasure of welcoming you back to Melia Benoa in the near future.

Warmest regards from the island of Gods.

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 4, 2013

Our experience at this hotel was great. Our room was tastefully decorated - very nice. Staff were friendly, surroundings were beautiful. Benoa is not as 'busy' as other areas which suited us well. Its only a half hour (or so) drive into Kuta if you want to go out to all the main bars etc.
We didnt pay the extra for food and drinks everyday, but worked out in the end that we probably should have, you only have to have a few beers everyday to 'get your money' worth. We had the free breakfasts which were really nice. Would recommend this hotel.

  • Stayed: March 2012, traveled as a couple
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Thank Raymor72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded February 5, 2013

Dear Mr/Mrs. Raychelle M,

Greetings from Melia Benoa All Inclusive Resort,

It is really pleasing and motivating for us to receive such compliment from our valued guest and we are glad that you are satisfied with every effort that we make here at Melia Benoa.

What could be more exciting to hear that our guest’s trip to Bali was an amazing one, after all, it has always been the mission and core values of Melia Benoa to serve our guests at our best and exceed their expectations through bespoke service. We also glad to see that our staff welcomed you with efficiency and that you felt comfortable with the room prepared for you, we always try our best to give the best service to the guest since the satisfaction of our guest has become our main goal and making your stay memorable is always become our main priority.

In the end, we would like to convey our gratitude for staying with us and remember that you are always welcome. We look forward to welcoming you back on your next trip.

Kind regards from Bali.

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2013

This is our 2nd trip to Melia Benoa in 12 months and will be returning again in April. We stayed at Melia Benoa for 9 days between the 18th-27th January.2013 There were a total of 9 family members travelling ranging in age from 6-55. Everyone had an amazing experience and I would highly recommend this resort for all ages.
We booked 1 Gold Package(for the extra room space) and 2 Blue Packages. The Mini Bar refill and 4 items per person laundry per day was a great bonus for the Gold Room as was the room service. The food in all the restaurants was of excellent quality, particularly the Italian restaurant, the food and service was beautiful.
We took advantag of the romantic dinner on the beach and had our own personal waiter, it was one of the most beautiful things I have ever experienced. The staff at Melia are outstanding and I really can't praise them enough. They even organised some amazing breakfast boxes to take with us on our day tours.
Thank you Melia for yet another amazing stay

Room Tip: The Gold Package comes with a large room, perfect if you have small children and need a bit of extra...
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  • Stayed: January 2013, traveled with family
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2  Thank Tytahn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded February 3, 2013

Dear Mr/Mrs. Tythan,

Greetings from Melia Benoa All Inclusive Resort.

First of all, we would like to thank you for taking your valuable time to share your recent experience with everybody in Trip Advisor and for choosing our resort to accommodate your holiday.

It is really pleasing and motivating for us to receive such compliment from our valued guest and we are glad that you are satisfied with every effort that we make here at Melia Benoa. Nothing is more satisfying for us to know that our entire team has taken care of you very well and leave you with such a wonderful impression. We also glad that the products, services and facilities provided were up to your expectations!

Finally, we will transmit your comments to all staffs, and we are sure that they are going to feel very proud to see that they did a very good work. We would certainly look forward to have the pleasure of welcoming you back to Melia Benoa in the near future.

Warmest regards from Bali

Brigita Monteiro da Santo
GM Secretary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

My husband and I stayed here for 5 nights (on the Blue- All Inclusive package ) from the 20th to the 25th of January 2013. The only complaint we had was the first room we were given ( Rm 8129- first floor ) the smell of damp and moist gave us both a headache and we had to request for transfer at 4 AM because we could not bear the moist and damp smell. The hotel staff quickly solved the problem and transferred us to another room ( Rm 8155- second floor ) which was a lot better than the first one, but the room has twin beds. So we finally settled in Room 8187 ( 3rd floor ) comfortably for the rest of our stay.

Most of the staff ( if not all ) are very friendly and warm and they have a ready smile on their faces always ready to please and welcome you. The room is reasonably spacious for two people. There is a good variety of food to choose from. The Italian restaurant ( Amarita ) has excellent Italian dishes to serve. El Patio and Menega are equally good too.

The pool is clean and warm and the bar next to the pool is very nice making your drinks cold and available anytime you want to have a drink by the pool. The gardens and lawns are well-kept. Thanks to the hardworking gardeners who manually manicure the lawns and the gardens everyday.

Special thanks to the following hotel staff: To Ferina ( in the reservation ) for taking our room request prior to our arrival. She is lovely to talk to on the phone. To Oka - who quickly assisted us in our room transfer in the very early hours of the 21st of January 2013 ( Monday at about 4 AM ). The bar tender at the pool side ( I did not get his name but I frequently see him there ) has a very warm and ready smile on his face each time you see him. A very pleasant bar tender indeed!

Mostly all the EL Patio staff who serve the guests for breakfast, lunch and dinner are very nice and warm too.

Overall, our stay was very good. My husband and I will love to come back here at Melia Benoa Hotel soon. We are already thinking of bringing our whole family ( children, nephew and niece ) for our next holiday in Bali and would encourage our close friends and families to book here at Melia Benoa Hotel.

  • Stayed: January 2013, traveled as a couple
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Thank MaryJaneM365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded February 5, 2013

Dear Mrs. MaryJaneM365,

Greetings from Melia Benoa All Inclusive Resort,

First of all, we would like to express our gratitude for your valuable time to write a review about our Hotel and for staying in Melia Benoa as well.

It was a great pleasure for us to welcome you and give you our best service, and we are delighted to see that you feel happy with our property. However, please accept our sincere apology for the unpleasant experience you have found on the first day of your stay. We have delivered your comments to the department involved and your comments are great assistance to improve our service since our guest satisfaction is become our main priority. We are also very grateful for your willingness to take part to review our property.

Finally, we will transmit your comments to all staffs, and we are sure that they are going to feel very proud to see that they did a very good work and we will take your comments and advice as part of our effort to continue improving our service in the near future.

Remember, that you are always welcome in our Resort and we look forward to serve you one more time in the near future.

Warmest regards from the Paradise Island.

Brigita Monteiro da Santo
GM Secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 25, 2013

My husband and I stayed here for our honeymoon on the Silver All Inclusive package. Generally we had a lovely time but there are a couple of things that need to be improved (don't worry, they aren't things that will ruin your holiday!);

1) More water. They provide tiny bottles in the room and nothing's open in the morning until about 10.30/11am (depending on what the staff feel like) which isn't very good in these climates. However, there is a convenience store across the road if you're desperate

2) Staff working at more regular times. We had the laundry service as part of our all inclusive, which was great, but sometimes the laundry man turned up, sometimes he didn't. You are supposed to have your clothes returned to you by 8pm - I think this only happened once!

3) Staff knowledge. It was very difficult for us to book a meal on the beach at Melia Benoa. First we went to reception where we were told we needed to book at the main restaurant. We asked there and then were redirected back to reception. When I went back to reception, I had to speak to several people (all of whom were quite confused) before we were able to make the booking.


Despite these minor things, it was very good and we really enjoyed our stay.

Room Tip: We had a silver room with a premium garden view which seemed much quieter than those by the pool.
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  • Stayed: August 2012, traveled as a couple
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1  Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM-Secretary-Melben, GM Secretary at Sol Beach House Bali Benoa by Melia Hotels International, responded to this reviewResponded January 27, 2013

Dear Mrs. Laura C.

Greetings from Melia Benoa All Inclusive Resort.

Many thanks for sharing your recent experience with everybody through Trip Advisor.

We also would like to thank you for choosing Melia Benoa as your preferred destination to accommodate your honeymoon and your constructive feedback is much appreciated in order for us to review our services so that the next time you stay with us, we will be able to provide your with distinctive and enriching experience. We have highlighted your comments with our team to ensure improvement is made forthwith.

Once again, we would like to express our gratitude and appreciation for your valuable time by writing nice comments and suggestions for our service improvement and we look forward to welcome you again in the near future.

Warmest regards from the island of Gods

Brigita Monteiro da Santo
GM Secretary

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sol Beach House Bali Benoa by Melia Hotels International

Address: Jalan Pratama | P.O. Box 52, Tanjung Benoa 80363, Indonesia (Formerly Melia Benoa)
Phone Number:
Location: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#2 Top resorts Hotel in Tanjung Benoa
#2 Romantic Hotel in Tanjung Benoa
#3 Family Hotel in Tanjung Benoa
#4 Spa Hotel in Tanjung Benoa
#4 Luxury Hotel in Tanjung Benoa
#4 On the Beach Hotel in Tanjung Benoa
Price Range: $97 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sol Beach House Bali Benoa by Melia Hotels International 5*
Number of rooms: 128
Official Description (provided by the hotel):
ALL INCLUSIVE Premium All Inclusive Blue The All inclusive Blue package includes accommodation in Premium Room, all meals plan with buffet or a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment and more.We recommend you this package if you want to enjoy holidays worry-free, and search for an experience with great value and convenience in the Balinese paradise.Premium All Inclusive SilverThe All inclusive Silver package includes accommodation in Premium Room with view over the lush Tropical Garden or Pool, all meals plan with buffet or a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment, Free WiFi in the room, 1 time daily minibar refill, laundry with restrictions, discount on imported alcoholic beverages and more.Choose this package if you want to add some more value to your holidays at small extra cost. Enjoy the spectacular views from your balcony and the recently renovated new rooms with all the luxury, comfort and Melia amenities.Executive Jr. Suite All Inclusive Gold The All inclusive Gold package includes accommodation in Executive Suite, all meals plan with buffet and wider a la carte choice, snacks, unlimited alcoholic local beverages, soft drinks, daily activities, unlimited non-motorized sports, nightly entertainment, Free WiFi in the room, minibar, Room service, laundry with restrictions, 1 hour Spa massage for 2 adults, discount on imported alcoholic beverages and more.Experience a higher level of service in our Executive Suite with the ultimate luxurious accommodation, designed for couples, honeymooners or guests looking for a Romantic getaway, who appreciate the importance of attention to details combined with the highest personalized service and VIP treatment. If you want to be pampered this is your best option. ... more   less 
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Also Known As:
Melia Benoa Hotel Tanjung Benoa
Melia Hotel Benoa
Melia Hotel Tanjungbenoa
Melia Benoa Bali
Sol Beach House Bali Benoa By Melia Hotels International Tanjung Benoa

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